Pizza Hut

This place SUCKS… The manager is very nice BUT… It sucks all the same. My friend and I placed our orders and the cashier asked will this be together… I stated sure and paid for both of ours. or so I thought… he gave her her order but never rang up mine. He proceeded to look clueless like I never gave him my food order. This guy was clearly drunk from the night before. I decide it was a sign not spend any additional money here. I told him never mind. The wings she got were under cooked. All around wast of time and money.

This Pizza Hut location DOES NOT have delivery. Sure, they say they do, but if you order a pizza for delivery, you’ll have to expect a 2 – 3 hour wait, and have to call and check up on them every 20 minutes or so to make sure they’re actually going to bring you a pizza. No guarantees it’ll be the pizza you ordered.
I’ve heard that if you walk in, you can get pizza, but delivery is a myth.

So, yes, I know that in my first review for Pizza Hut I vowed never
to return, so folks, get ready because this is where I will be eating
my words.
My first experience with Pizza Hut in 2014 was terrible, I mean, they never
showed up with my delivery, literally!
However, the other night my son said we should give them another shot, and
okay, I agreed cause I’m just nice like that!
Now, if you are in need of a delivery you can call in your order or just
go on line and put in your order.
And, let me tell ya, when you go on line you will see lots of really cool deals
that you should definitely take advantage of while they are available.
We were able to order the majority of our items from the special deals which
was a definite money saver.
So, props to Pizza Hut, cause I was loving those deals!
Now, Pizza Hut may not be everyone’s first choice, but they can be a smart choice!
The Pizza’s we had delivered were still hot and picture worthy, no sloppy
looking pizzas here folks!
If you haven’t tried Pizza Hut’s Pasta Selections you really should,
The Meaty Marinara is one of the best I’ve ever had.
I don’t eat that Chicken Fettucini Stuff but my son was loving it Big Time!
So, when all was said and done I was pretty impressed with what Pizza Hut
delivered to myself and my family.
So, Pizza Hut has definitely redeemed themselves in my eyes, because
there isn’t one single thing that I feel the need to complain about!
I am rating my Neighborhood Pizza Hut 4 Stars, because I feel that they
really deserve it!
Nice job Pizza Hut!
Much Appreciated!
May your Hut stand strong for a long time to come…

I order pizza from these guys every couple of weeks or so because, you know, it’s cheap and easy. But despite the cheap and easy factor, every time I’ve had an issue (like I want to change an online order) these guys are quick to help and really nice about it.

Terrible. How in the heck won’t this place deliver north of Dempster! Not even 1 star for this garbage. Order from Gulliver’s down the street.

Awful, and it looks like there are a lot of people who agree. I live 9 minutes away from the Howard Street store. I ordered a pizza at 7:05. I called at 8:40 to be told that the driver had «a family emergency». Oddly enough, that is what I was told under the exact same circumstances on March 19^th, so I cancelled the order. I guess that family emergencies are going around. Pizza is fine, but these people deserve to lose the franchise. Never again.

Ordered two stuffed crust pizzas. Promised one hour online. Waited a total of two hours for a very, very late dinner! Frustrating because when you called and asked, they would tell you the driver was ten minutes away, then another ten, then they finally called the driver. Pizza arrived and it was cold. Bad drivers, bad service.

Simply horrible! We waited for three hours for two pizzas. Ordered online it said 90 minutes okay. Then called and they said it would be another half hour. Called again and it turned into another hour after that. How does an order get that screwed up or forgotten? A worker blamed the cold weather at first and then another worker said the order was misplaced. Such Incompetence! My review is actually 0 stars! Will never order from there again. Save yourself the trouble and go somewhere else.

Horrible delivery! Over 4 hours late on delivery and still waiting. The manager said it was on its way every hour when I called. I asked for a refund and they offered a $ 10 certificate towards next purchase. I don’t even have the first pizza yet. I will be calling my bank to charge back the bill.

Afternoon order Took A hour And 20mins to bring my pizza thats the longest I’ve ever waited for food and literally live 5mins away I will never call them agai

Waited an hour for delivery. Called and they said it would be another 25 minutes because their driver wasn’t back. Hire another driver. This is a disgrace. No wonder Pizza Hut is losing market share. And the pizza ain’t that great either. Btw. They gave me a ten dollar credit for next order. Ain’t gonna be a next order. Ended up going to pick it up myself. Idiots.

Afternoon delivery… arrived before the time estimated and the driver was super polite. Cheesy bites pizza tasted just how it used to growing up though the sauce was a bit sweeter than I would like, not as icky as Papa Johns though, miss that sauce with a bit of a spice to it. Overall totally satisfied my craving… I blamed the Ninja Turtles for aiding in my pizza addiction xD will order delivery again from this location!

I LOVE Pizza Hut! I really do! But this location is a disgrace to its name. Tonight, my girlfriend and I were feeling the night time munchies and decided to order in some pizza. We have a Pizza Hut literally right up the street from us… Not even five minutes away. Everything is fine as we place our order online and sent our payment. Our estimated delivery time was one hour from our order placement time. One hour later… we’re still waiting. One and a half hours later… we’re still waiting. At this point we’re over it. We call the Pizza Hut and some girl with an attitude tells us the delivery man is out driving around with our pizza somewhere. Ok… so in my head all I’m thinking is that some young guy is running around with our brick hard, cold as fuck, pizza sliding around in his back seat as he takes another hit off his pipe. Again, we live five minutes away from the location we ordered from. Fifteen minutes later the delivery man shows up and what. a. shocker. They have forgotten half of our order. So the delivery man hands us a phone with his manager on the line promising us free bread sticks on our next order. DAFUQ??? I don’t want to have any further contact with your company let alone order from you again! Over all… the WORST experience I have ever had in ordering food. EVER.

Waited 3.5 hours for delivery, never showed up. Called to inquire about it several times and was yelled at by the workers.
Never ordering from here again.

Never, ever, again.
Okay, before I start this review I do have to say that the weather was bad, so we were expecting a bit of a wait. That’s cool, we appreciate that people can brave the cold to bring us tasty pizza.
THAT BEING SAID, my boyfriend and I ordered pizza from the website at 6pm, when we were just starting to get hungry. We get the confirmation that says the pizza will arrive at 6:45pm, and we figure 7pm just because the weather’s bad… but seriously, the place is about a seven minute drive away. Not bad for someone with a car.
So then when it’s 7:30pm and we’re seriously hungry, I call the Pizza Hut and attempt to figure out what the status of our order is, and I can’t get a single person. I keep calling and keep calling, and when I finally get someone on the phone, she said that there was a standard 2 hour wait for pizzas tonight (what???), so we ask if she knows the status of the driver, and she says that he in en route.
So we wait, and wait, and wait. And then we tried to call again and couldn’t get anyone. Great. So I decided to make pasta at home because we were starving.
Finally at 9pm, the driver arrives with the order. The receipt apparently didn’t print out correctly, so he has to call the place and figure out what was going on because he doesn’t know that we paid with a card already. There was no space for a tip, no total, nothing. So I wrote in a tip and had to go look up what the total was because he didn’t know and apparently didn’t even have a valid receipt.
TO TOP IT ALL OFF, the pizza looks like it was sat on, and it is ice cold. I’m not kidding– seriously ice cold. I’m staring at it right now in disbelief… I can’t believe how awful the whole experience has been.
Three hours. The worst of my life. Pizza Hut might have ruined pizza for me if I didn’t have such a strong love for it. They definitely ruined my night.

The store manager LaWanda is very rude and disrespectful. I was supposed to get a credit for them giving me the wrong pizza and when I go to redeem it, it’s not in the system. I will not be going to Pizza Hut again!!!
Sincerely,
A dissatisfied customer

Okay, since returning to my beloved hometown Chicago, I’d never thought I’d see the day when I’d order another Pizza Hut pizza when there are just so many fantastic pizza places around. But when I was in LA, there wasn’t much that was decent, at least not to me. So I ordered from Pizza Hut all the time there — and it was always good. When that’s about all you can get, it is better than nothing.
I’ve noticed that every pizza place has its own distinctive pizza taste. I never disliked Pizza Hut — in fact, I grew to like it a lot.
Again, I’m really embarrassed to have ordered — but I was feeling nostalgic — despite the fact that I have a Giordano’s, Alberto’s and Leona’s in walking distance. I know, shameful. I’ve patronized them all … but they can get really pricey. They’re worth it – but gee. Aside from JB Albertos — which really is kick ass, the other two can really set you back some coinage.
So the way they got me this time was this $ 10 deal. A large for $ 10 with all the toppings you want is phenomenal. I’m sure someone else in Chicago is selling a $ 10 pizza, but I bet it comes with no topping or one — not with as many as you want. So I was sold. And then I had an online coupon for 15% off — so that was basically delivery fee for nothing. Add a couple of bucks for tax and tip and that is STILL one cheap ass pizza!
Despite the online warning that 5 or over toppings can «hurt» the pizza — I ordered 5. It was delivered before schedule and the driver was very nice. Of course, I always smile so it is rare that I get someone grumpy at my door.
I tore into the box — which is HUGE and was more than delighted at what I saw. Toppings galore! In fact, so much so that the crust was a bit soggy. I don’t blame them for this — it was just overloaded. So I fired up my convection oven (God I love that thing — it has changed my life) — and put a slice on the rack to crisp it up a bit. Perfection! So delicious — and better than I remember. Maybe it is because they have so much competition in Chicago — but this is waaaaay better than I remember! In fact, it is so good I’m gonna call and let them know!
There is something that they do to their crust that is just — different. Crisps up just perfectly. And now they went and sent along some great coupons — so I know I’ll order again!
I really like to support smaller local businesses rather than chains — but sometimes it’s fun to get something from the old days.

I’m not sure what some of the others had to go through, but I’ve ordered from this location a few times. I always receive my pizza before the scheduled delivery time. It is always fresh and hot. The service of the delivery guy is never rude. Sure, I’d rather not have to pay the $ 2.50 delivery fee, which does not include tip. When you add the fee, tax and tip, a relatively inexpensive pizza can seem like a disappointment. That’s more of a corporate problem. The drive to my place from the location doesn’t justify the charge, so perhaps they should have a per-​mile fee or something…

I was huuuuuungry. Well not that hungry, I was more huuuungry. We were up the street buying party favors. Placed an order for a P’Zone which is equivalent to a two hander calzone. It’s got all the toppings of your favorite Pizza hut pizzas minus the sauce. They give you sauce on the side for dipping. An additional sauce (which is necessary) costs fifty cents. This two handed beast is yours for only $ 4 dollars. They told me fifteen minutes and in fourteen minutes my P’zone was ready.
Easy peasy.

I ordered a big Italy pizza, last weekend it’s available! I ordered for pick up and by the time I drove over about 10 minutes later it was already ready!
The front clerk was very pleasant and quick.
I recommend this pizza hut for anyone in the area to pick up a pizza!