Cafasso Funeral Home

Losing a parent is one of the hardest things we will face in our lives. It signifies a loss of childhood, of innocence, and a part of oneself. No other bond exists like the one between a parent and child. And, no matter what, there is nothing you can do to prepare for it or escape it.
In July of 2005, I faced one of the toughest times of my life when my father died. There are no words to describe the overwhelming loss, pain and loneliness you feel. No matter how big your family or how many people surround you, it is, without question, one of the worst experiences you will ever have.
I will be forever grateful to the Cafasso Family for their professionalism, concern and meticulous attention to detail. My father couldn’t have looked worse when I left him that awful morning at Mass General. There wasn’t a question in my mind that his casket would be closed. Fred Cafasso thought otherwise and did an astounding job. Despite what my dad went through at the end, when Mr. Cafasso was done, my father not only looked great, he looked as handsome as he did when he was in his 40’s. I was blown away! I can’t tell you what comfort it brought me to see my dad like this.
From the moment I walked through the doors until after the services were over, the staff at Cafasso Funeral Home could not have been more accommodating. From the way my father looked, to valet parking all the cars, along with making sure that everyone, not just my family, but everyone who attended, had everything they needed… it was beyond five star treatment! In fact, when a family friend was leaving the wake, his car battery was dead. He was going to call Triple A until he was approached by Fred Cafasso Jr. Within minutes, Mr. Cafasso Jr. was right there with jumper cables jump starting the car! One of the owners/​funeral director was jump starting the car! In my opinion, this was customer service like I’ve never seen before!
In regards to payment, I attempted to pay the bill in full the very first day I went to Cafasso’s to make my dad’s arrangements and was politely told no. This happened on three other occasions during the services, as well as after. Each time I tried to pay the bill, I was politely told by Mrs. Cafasso, (who is one of the most compassionate and gracious women I’ve ever met) «Please don’t worry about that now. There will be time for that later.» Again, simply amazing!
If you are reading this and you’ve lost someone you love and are looking to make arrangements, I implore you; look no further than Cafasso Funeral Home. I promise you, you will be treated like family. I know I was. And although it’s been nine years now, I will be forever grateful to the Cafasso Family and their staff for everything they did for my family and me during such a difficult time.

Only getting 1 star because you have to! Talk about unprofessional. We held our grandmothers funeral here. The staffs behavior was beyond absurd. In the middle of the wake, while the receiving line was underway, they pulled us to get a final payment. Family members not familiar with the area called about parking and where given major attitude over the phone, done right degrading. The next day while saying our last good byes, once again we where pulled and told since the life insurance hadn’t come over they would not proceed without payment. THEN after going to back to finish our last good bye they explained if we wanted to take the flowers we would have to fork over another $ 250.00 for an additional car. We told them just to put them in our car and AGAIN where given a major attitude! At which point they rudely told us it was time to go. I’m glad to see where their priorities are! It was not are issue about the payments, it was they way the way they handle asking for them. Complete lack of customer service. Would NEVER recommend or use again!