Jiffy Lube

Great group of people working here! All very friendly and extremely helpful. Let’s just say the Jeep dealer up the road was worthless in helping me resolve what was a lose gas cap. And wanted me to 1. Randomly through parts at it with out running a diagnosis, and 2. Wanted to charge me at least $ 65 just to check what the light is…
The team here saved the day, serviced my vehicle and cleared the code FREE of charge. I spent a good deal of money, but did so comfortably because they explained each item they attended to. Great group here!

Keith and Staff @Jiffy Lube.
I usually don’t write reviews. But this place was AWESOME!!! on Evergreen Way.
Keith, took care of me right away from the start! Very Professional…
Keith gave me a quote-​on what my vehicle needed– I agreed and Keith and his staff got busy on my car– I was the first to arrive, soon the cars came flying in the place got real busy– Keith and his staff were waiting and greeting on all whom came in!
Keith and his staff were very respectful to all and professional at the same time personable — looking to give you the best deals they have out there… I watched how staff interacted with each other and the customers… Very– Very Polite and respectful to all– Quick and Efficient!
Thank you Keith and to all the Staff– for taking care of me and my vehicle.
I will definitely be back!!! Keith… I appreciated your Professional Polite Respectful Staff.

Just the place I was looking for. Great staff with new management. Very fast and efficient service with knowable staff who are very informed and aren’t the «pushy type». Well definitely be back again.

I came to this jiffy lube (evergreen way) Saturday around 6pm for an oil change. I was told it would be at least 30 minutes until they got to my car. Since they close at 7pm, I figured I came at a busy time. I came to the same jiffy lube on a Monday at 5:15pm. I called ahead to ask about the wait time to make sure I could be helped when I arrived. When I arrived, there were two cars in the bay so I was next in line. I sat in the waiting room while an off duty employee took a nap next to me. One person was working on both cars while my car waited behind. 30 minutes later I asked why there was only one person doing the work and why it was taking so long. I was told they were doing their best. Another customer pulled up and waited about 10 minutes before leaving due to the wait. My car is now the only one on the entire lot and they are finally working on it. No other cars came for the rest of my time there, so all they had to focus on was my car. From start to finish, this oil change took 75 minutes. There is no reason why a standard oil change should waste so much of my time especially when I called ahead. I will never return here. This is the slowest service I have ever received for an oil change. I gave them a second chance, waited patiently, and was kind. But this is simply an unacceptable quality of service.

I called and asked if I could come in and have my AC done in my car, they said yes they could do it and to bring it in. By the time I got there the dude said «I haven’t done it in years, I’d rather not.» that should have been said before I wasted my gas to drive to them.

Love this location, employees are friendly and the service is fast and last time they signed me up for a mail in rebate for money off my next oil change.
There have been 2 occasions that my tire pressure light has come on and stopped in to get my tire pressure checked/​air put in my tires and they helped me no questions asked or tried to charge me, they recognized me and offered to check and top off my other fluids while I was there. AMAZING customer service and recommend them to anyone in the area.

Came in for an oil change, and the manager honored my coupon even though it was from out of the area. That is where the star comes from, he was very nice and accommodating. He told me it would be a wait, and there was a restaurant next door if I wanted to go there. I decided just to sit and wait instead.
This is where the good ends… after waiting about an hour and half (maybe only an hour, either way a LONG time), a man came in to try to tell me all the other things I should do to our pickup. I assume it’s because I’m a woman that he felt that my no wasn’t good enough. He kept trying to sell me on things, I kept saying I didn’t want to do anything until I got home and could chat with my husband. Just the oil change, please. He finally got the picture, that he wasn’t going to be able to sell me anything more than the oil change, and he went out and they were still working on my car and the windows were open so I could hear them talking. I could be wrong, but I’m 90% sure I heard him make a sexual remark about me. If you’re going to say things about customers, wait until they leave. OR AT LEAST make sure the windows are closed. When I went out to pay I felt very awkward.
Won’t be going back.

Headache! I have been there twice and they couldn’t do the service. first, They want to charge me and extra $ 5, then they broke my dipstick and no i have to find a way to get it out (without handle now) buy a replacement, and go back a 3^rd time! WTF! Oh and he marked the groupon in the system so now i cant get the service i payed for. Which is no deal because they charge $ 29 regularly and ill be paying a total of $ 30+ when and if ever done! Even one of the techs had the gal to say, «do you know how many dipsticks we break? A lot» WTF?! SO now i have at least a $ 60 repair bill thanks to these fools. NEVER EVER AGAIN JIFFY LUBE NEVER!!!

Anthony made sure that I was in and out. I came to get my belt replaced and he was able to do it in a timely matter. he informed me that they didn’t have the right belt but that wasn’t a problem. Anthony called o’reilly’s which is right across the street and they got the right belt for my car with no extra cost! I appreciate his excellent customer service skills. definitely recommend Anthony to anyone that needs their car worked on.

They have always given me excellent service, even going beyond what they are required to provide. They let me know what services are available but never try to push me into accepting any of them. For example, today the tech showed me the air filter and said it showed some wear but had a lot of life left in it, giving me the option to replace or not. I trust them with my car and that says a lot. Great service, nice people, I’ll be back!

Went a week ago for tuneup on my lemon. I love my vw. Service was great. Quick polite service wasn’t pushing air filters and crap. Lots of magazines keeping the kids busy. And we could see the work being done through a glass wall. The girls loved it. Not to mention they turn people if there’s too many in line.

These guys are ON it. I mean, I have consistently been very, VERY happy with their service. Some of these guys here are just AMAZING. When I expect something will cost me an arm and a leg, I am ALWAYS pleasantly surprised that the bill isn’t as high as I thought it would be. You guys rock! :) A few of the new folks could be trained a little more, sure, and the waiting area isn’t very big. But I like this place, they treat you well here.

Stop in for a much needed oil change! I was in a hurry & knew they could do it fast! They didn’t push me into anything I didn’t want. bonus! I don’t mind the simple offer. Two of them worked together & went over the check list out loud to make sure everything was finished. I got the windshield rain treatment they offer. But of course it hasn’t rained because I did so… so you are welcome everyone! But hopefully it works well WHEN it does rain! Maybe I’ll go wash my car… that always seems to bring on the rain! Anyways everyone was very nice & a pleasure to «deal» with. Also the $ 10 off brought the price down to what I would expected to pay there.

I’ve been bringing all of our cars here for years. never had a bad experience. The staff is friendly and quick as they can be.

Pretty decent Jiffy Lube. I’m usually in and out in a jiff (bahahahaha) and the workers are super duper friendly. I love that there is always a promotion of some sort going on so my oil changes are usually discounted. They do a great job so I will be back!

I went to this Jiffy Lube for the first time today and had a good experience. The service I received was prompt, friendly and professional. I drove past this place last week and when I was back in Everett this morning figured it was a good time for me to get their signature service. Knowing how places like this work and make their money I knew what kind of oil I wanted, I didn’t have a coupon and my mechanic will take care of anything outside of those parameters. Sure, one can get an oil change cheaper elsewhere without feeling pressured to buy other things but this place worked for me today and the staff was helpful in writing down their suggestions. When I got my car back it was nice and clean, vacuumed, and they even washed my windows. Their waiting room was pleasant enough with comfortable chairs (though not a lot of space, but I was the only person waiting so it wasn’t any issue), and they have cheap coffee, which is the usual for a place like this. No complaints and I got my car lubed in a very short amount of time. I’d recommend this place to anyone who knows how they operate and are comfortable with that.

I had to keep *negotiating* with the guy on the price for an oil change after I came in with a coupon. He finally acted like he gave me a huge discount, and really it was a standard price from the coupon (about $ 25.) He kept trying to sell me extras, too. No thanks. Places like this give me a skeevy feeling. I’ll go somewhere else next time.
Set a price and stick with it. Then let me bring in my $ 12 coupon and use it. I don’t want to feel like I’m buying a used car and have to wheel and deal for a damn oil change.

Oh. My. God. Do not ever go to Jiffy Lube, ever, ever again. I went to this JL a couple of weeks ago, as I was heading out of town Friday on a quick trip to Oregon. 45 minutes after leaving the joint, there was my car (with me and my 12 year old in it) stranded on the side of the road, with a completely seized engine. When the tow-​truck driver picked up my car, we discovered that the oil filter just *wasn’t* there. Nor was the oil. My engine was toast. Luckily, I was able to get my car towed to the dealer before they closed to await being looked at on Monday and was able to rent a car to be able to continue on our trip.
I contacted them right away and, to their credit, the manager of this particular JL strove to be supportive (except for when he tried to go to the dealer on Saturday, while I was still out of town, and «throw a filter on there and dump some oil in and see if it’ll start». Yeeah. Right.) and when, of course, they found the engine totaled on Monday, they did not give me any grief about replacing either the engine or covering my rental car. I think it likely that the might have, however, if I had let them touch it before the dealer «diagnosed» it. I heard the most ASTONISHING number of horror stories about Jiffy Lube since this occurence! Including one about the same location driving up to a woman was stranded just outside Bellingham, with a similar story, where they put the correct filter on (in that case, they had put the wrong filter on) and put oil in the car, left the lady stranded on the side of the road, and then denied responsibility for the destruction of the engine. The dealer I took my car to, Rodland, THAT WEEKEND had three separate Jiffy Lube claims in their service department, from three separate locations!!!
On a positive note, I did end up with my engine replaced, and very quickly… By Tuesday the week after it happened. And I did get an engine with 11,000 miles on it, in exchange for my more-​worn 75,000 mile-​er (though it was in great shape and well maintained). Point being… I heard literally over 30+ stories about this, that or the other JL horror story. And i was one of the lucky ones… sounds like usually they do everything in their power to get out of liability when they’ve damaged a car. The manager who facilitated my car being taken care of did a good job… he should go to work for a reputable company!
Don’t go to Jiffy Lube, ever. Not ever.