Preferred Property Management NW

I tried to rent a house with them and so wasted my time. I have my own business, make considerably more than their minimum income requirement and have excellent references. The man on the phone got hung up on the idea of my not having a savings account! Yet it is obvious on my bank statements that I had plenty. The house was empty for more than a month and the rent was even reduced. Being as how I am a business owner, I felt sorry for the property owner. You do it to make money. After a long awkward conversation, I withdrew my application. They said they would refund the application fee as they had not done the credit check or criminal check. 10 days later still waiting. They always have an excuse as to why I haven’t been refunded.

If there was a zero star option I would select it. If you call them, they don’t answer, if you email them, they will not respond. They have a portal that you can use to submit maintenance requests. I assume no one monitors that either because no one comes out to fix anything. If you rent from them you had better hope your place does not need anything or you had better be happy to pay for it out of your own pocket. Steve and Cynthia will tell you, if you ever can actually talk to them, that they will do what needs to be done but nothing ever happens. The tenets who were in our house prior to us left it in not great shape, when we requested fixes they told us that if they fixed those items they would just get dirty again so why bother? The result, a house that was way below expectations and in violation of the law. We were told by them that they recently took on many more properties and the new properties needed a lot of work. But if they don’t have time to maintain all their properties maybe they should hire more staff from the 10% commission most property management people get.

This property management teams is awesome to work with, to rent from if you ever need to rent apartments. We rented from PPM for five years and walked away happy and without any problems with the landlord. We recommend this PPM to anyone who needs a good home and the right price. Give them a try.