Supercuts

I usually book my appointments online at Supercurts and it works well, I booked my online appointment for 6 pm at this location in Everett, MA and got here just before time. They were busy with business so no one bothered to attend for a moment to check me in, they later called 2 more people ahead of me who were walk ins, I had no advantage by booking an appointment online, it was as good or bad as walking in and waiting before people ahead of you waiting for their turns got done. This makes no sense, why have the online booking at first place when you can’t honor it ??

Went with my buddy as he wanted a haircut, I wanted a clean up back of my head. I spoke to one lady who cleared it as a beard trim price however another girl did the cut. I just sat there and let the girl do her job and she should look for another job. When it was finished I went to pay that beard trim price and the shift leader came to the cashier and charged me the hair cut price. She went too far with the clean up but I had to pay for the full price.
I always avoided these shit holes and after this I will continue to stay away from these non-​talented employees.

Went for a hair cut and asked for just a side trim. The lady working in there almost shaved my head with uneven spots. Plus she the audacity to ask me for a tip!!!

Super Cuts is awful, the guy would not stop cutting my hair. I had to jump of my seat and tell him to stop. After the hair cut my hair looked uneven.
Super Cuts LOST A CUSTOMER.

Fatina is the best and she always gives me the best hair cut. If she could charge me more I would pay it! The rest of the stylist are also very nice and friendly with exception to the tall blond day-​time manager. She was very rude and dismissive on a day when Fatina was off. She was so bad that I ended up having to take my business else where on that day. If it wasn’t for Fatina and the rest of the staff there would be no stars and I would have not been back.

Fatna has been cutting my hair for years. She is attentive to creating a style that I love and get compliments on for weeks. I have even gone to her twice when I had my hair cut out of town for her to fix the unflattering cut.
On top of everything, she is a delightful person and a joy to chat with each time.

I’ve been coming here to see Nellie for about 3 – 4 years. Before meeting her I was never really the type to chat with my stylist while they were working on my hair. Nellie changed that for me. Whenever I sit in her chair I feel like I’m sitting at a friend’s kitchen table catching up and laughing — just having a great time. And afterwards? Look at that I’ve got a great cut out of the visit! She’s warm, friendly, loves what she does and is serious about her client’s satisfaction/​happiness.
I always laugh at people who complain about waiting at Super Cuts. They don’t take appointments people. It’s not what they do — so just stop. They do however offer great service at a great price. If having your hair done at a specific time matters that much to you go to another salon & get ready to pay a lot more OR you could choose to work with their model. Your choice.
I’ll be honest, I’ve gotten bad cuts at other SC locations… I just didn’t go back there. I found Nellie and my search ended. I get so many compliments on my hair (young, old, male, female) and I always tell them it’s because of my awesome stylist.
Thanks Nellie for giving me great hair!!!

Closed on labor day while everything else is open. Next day 1 stylist taking customers while 2 work with private customers. Over hour wait. Not happy.

Terrible! I checked in on the app on 9÷2÷13. The app confirmed and lead me to believe I was all set. I arrived and the location was CLOSED! It’s totally unacceptable and unprofessional. I won’t be back.

I received a haircut yesterday from Kelly and was thoroughly impressed — with the haircut, with her professionalism, with her knowledge of hair and related products, and with her recommendations for how I style it. Thank you Kelly and Supercuts! You did a great job.

This review is actually for the Supercuts in Chelsea… SUPERCUTS MYSTIC MALL
158 EVERETT AVE CHELSEA, MA 2 150 (617) 884‑3222
My hubby needed a hair cut badly, so we went to Chelsea’s Supercuts on a Tuesday night…
It was empty.
Parking right out front.
Place is very clean.
Safe area.
He had his cut by Petrouana (I think thats how you spell it)
Hubby was VERY HAPPY with his haircut.
He will be back.
Very quick friendly and affordable!
Highly recommend !!
I am making an appt for myself!!!

I’m bumping them back up. After being hugely let down by my last barber. I gave them another shot. I got a decent haircut that got thumbs up from my friends. I’ll be back.

You get what you pay for… and maybe a little less. My husband had been going here out of convenience and after his last visit we decided enough is enough. His most recent visit left him with a stark line running around the middle of his head (not blended), much shorter on one side than the other, and the trim along the outer edges was uneven and way too high (clearly she had trouble making a straight line so she just kept buzzing higher and higher). He said it looked like she was really struggling. He couldn’t go to work looking like that so I spent 30 minutes at home just trying to salvage the cut. Previously he had told the stylist «I want texture on top and just don’t want it to flip up in the front». All she understood was «You want a flip? ok I’ll give you a flip». We’re going to look around the area and try to find a real barber for the future.

The first time I went to this place, it was dead and I had my hair cut by one of the management. She was fantastic, talked to me about my hair and the best way to cut curly hair, and how to deal with frizzy days, etc, etc. Excellent experience!
The next time I needed my brows waxed. The stylist was running late, which was fine. It was my day off, I had brought a book. But she seemed really frazzled, and the waxing really hurt. Then she rushed me out the door without realizing that I had asked for a cut as well! When I got home, I looked in the mirror and noticed that a good amount of skin was missing from my eyelid! It stung to blink for over a week, which is loads of fun.
One time event, right? Went back again with my first experience in mind. One bad apple, etc, etc. Got a lovely stylist that dealt with my brows with businesslike precision and got a nice cut.
Finally went last time… and a DIFFERENT stylist pulled the SAME skin off the SAME eyelid. I complained, and she said to ice it when I got home. Um, bleeding and scabbing are a bad sign. honey. Then she tried to usher me out without cutting my hair. And the cut is horrendous. She reassured me that the length was was I requested. It is not. I look like a basket ball.
Never again. Moving to a new city is no excuse not to find a good hair salon that will treat you right.

Ok, so I have been to this location (Everett) several times, and I give it 2 stars because it really is hit or miss. Seriously. Sometimes you will actually have a person who somewhat knows what they are doing («somewhat» being the operative word here), but the majority of the time I get the feeling that the hairstylist working on my hair must’ve just recently received his/​her license or, more likely, is a beauty school dropout. I can’t keep putting myself through this salon version of Russian roulette.
The last time I went (which will be the last time, for sure) the stylist cut my hair just on top, and didn’t know to blend it down the side. I’ve personally never cut hair in my life and even *I* know all about blending. It’s all. about. the blending.
I don’t have a difficult hair cut to perform… it usually takes 15 minutes or less to do. By the time she was finished, I just couldn’t wait to get out of there, so I decided to not even bring up the fact that my cut-​at-​the-​top-​and-​not-​on-​the-​sides haircut made me look like Wolverine. Give me just a moment to detract my claws…
Oh, and btw, every time I’ve been (no matter the time of day) I’ve had to wait forevs. Seriously? Seriously.
So to conclude, if you are the type of person who really doesn’t give a poo about the quality of the job and just wants a quick cut under twenty bucks, this is your place to go.
That is all.

Some of the hair stylists are always moody and I always get stuck with them and they give you a shitty haircut. I’ve been there atleast 5 times and each of them say wrong things about the clipper size etc. They only smile during payment time, I always end up giving them the much needed tips.
Because of convenience I was going here but I think my patience with them has ended. Like other reviewers said, this is a chain and you get what you pay for ! so if anyone wants quality hair cuts with good customer service look somewhere else. !

I went to this Supercuts for the first time and got a great haircut in no time.
I waited 5 minutes and was out 20 minutes later. They even rinsed my hair at the end too. there was no fee for this. Very content customer. I’ll go there again.

Stupid cuts. It’s my fault for going to a hair cutting chain. I’ve gotten such bad haircuts here out of sheer (no pun intended) laziness. I should have known better so I don’t blame them for being so shitty.

I went to this place to get a quick cut before work… the cut was great. The staff however is horrible (will complain about their babydaddy’s not paying child support etc. classy.) I wouldn’t mind going back for another trim/​cut but DO NOT GET WAXED HERE. They seriously messed up my eyebrows. The lady who «waxed» me tried to convince me that I went there with HALF an eyebrow. No, I’m not going to come back weekly to fix YOUR mess-​up. Yeah, not so good.

Their «call ahead and reserve your spot» doesn’t really work when they’re busy. I called ahead and had them write down my name, but had to wait for about 20 minutes anyway!
The haircut I got was pretty neat and I was satisfied.