Walgreens

This location opened In the early 2000’s I don’t recall what this space used to be. I came to Everett in 2005 and back then this store was immaculate, you could eat off the floors. Like any chain of stores there were new management changes and new employees and with the changes this store took a turn for the worse. In 2014 Walgreens lost its contract with Boeing employees for prescription medications which caused business to drop in sales, especially filled scripts, so when that went into affect March 2014 the pharmacy hours were reduced and that is why this locations’ PHARMACY is no longer 24 hours. With that being said the store is ²⁴⁄₇ they NEVER close, every major holiday, all the time, their open. In the daytime this is a 4 out of 5 stars but as soon as the sun sets; stay the hell away from this place. It’s infested with panhandlers, tweakers, dumpster divers, there’s constantly drug deals going on with no discretion and btw if you come here after 8pm the restrooms are closed, so in conclusion, great retail store to shop; but unfortunately there’s a lot of riff raft at night.

On September 27^th, 2014 at approximately 12:30am, I went into the 24-​hour Walgreens located at 6807 Evergreen Way, Everett, WA. With me I brought a plastic shopping bag that I received after making a purchase earlier in the day at my local Fred Meyer store. In this bag I carried an empty box of Neutrogena skincare, a full container of Neutrogena self-​tanning spray and a small container of travel-​sized hairspray. Accompanied with these items were two receipts from Target showing proof of purchase for all three of these items. I brought these items with me, along with the receipts, to help me locate the exact products again to purchase. After I did some shopping I collected my items and brought them to the register.
At the register there was a young woman whose name I did not catch. She appeared to be in her mid-​twenties, had dark brown hair, wore glasses and had a number of visible tattoos (including some on her chest). Before ringing up my purchase, she told me that she would need to see what was inside the bag I had brought in with me. I told her that was no problem at all and presented her with the receipts for the items inside the bag as well.
At this point, she told me that because she ‘only saw the boxed item in the bag when I came in’, despite having proof of purchase for the other two items, she would not allow me to leave with them. I told her that I brought the receipts for all items in question with me into the store to avoid this situation exactly, and asked her how she could prove those items were not actually in the bag when I first walked in. She repeatedly declared that she didn’t know and that she «doesn’t need to know», apparently because her opinions about customers and their actions are completely valid despite having no evidence at all to support her claims. I tried asking her why she thought I would attempt to lie about those three items, which totaled less than $ 30 in cost, when I had brought nearly $ 75 in merchandise to the register to pay for. Her verbatim response was «I don’t know why some customers choose to steal the things they do, but they do.»
At this point, she has openly (and very vocally) declared that I am actively stealing the items I came in with, and refused to allow me to purchase the items I came in to buy or to leave with the items already in my possession. In addition to being openly labeled a thief and absolutely mortified in front of every customer in the store at that time, I was forced to allow her to keep merchandise I had ALREADY PAID FOR, despite having provided her receipts showing when and where I had paid for those items prior.
This entire situation does not revolve around the fact I am now out over $ 30 and that I had to leave and go to a different store to RE-​PURCHASE the items she made me leave there — it centers around the basic treatment of your customers by your employees. I did nothing to deserve being so aggressively accused of theft by this employee. I never raised my voice to her or behaved inappropriately, and I tried my best to explain to her through my emotions and my embarrassment that I was NOT stealing from the store and have never intended to do so. I myself I have worked in customer service/​retail for over 11 years, and have never, ever come across an employee as rude as her.
I am very sad that I now am no longer going to be shopping at Walgreens. I have been a customer since I was 16 (I am 28 now), and had intended to remain a life-​long shopper. Unfortunately, because of this one employee and the interaction I had with her on Sept 27^th, I will never be returning to another Walgreens ever again. I will also be encouraging others to do the same and will have no problem telling them why. It’s hard for me to understand why Walgreens would employ someone like this, but I’m sure the reasons are there. It was my fault for expecting better.

This the only walgreens I know about by my house and they try to steal your points. I try to couplers try to be sneaky then too. Walgreens as an establishment is great the deals are great unless you have sneaky people working there trying to keep points away from customers. I don’t even understand and yes cashiers here are lazy. And yes alot freaks shops here but remember alot of old people do too. Look out for each other. And if they give attitude call them in. Were the customers and the buisness will leave without us.

WORST pharmacy. The only reason to EVER come here, is because the pharmacy is open 24 hours. Wait time is more than 2 hours on a Sunday evening. RUDE RUDE cashier/​tech with terrible communication skills.

This Walgreens is great during the day, at night the Lil power trip manager is rude, not helpful, and needs to stop the false accusations. I was shopping late, my son was sick and we needed to pick up some medicine and I was also shopping for a few last minute stocking stuffers. First the Lil fool followed me around the store as if I was putting every item I picked up in my pocket (and very obvious about it) when I received a phone call from my husband saying I needed to get home because my sons fever was worse and shallow breathing. So I took my basket and set it down on an empty shelf, told the little weasel where and that I’d be back and to please not put my items all back and I ran out the door to my sick son… Well I didn’t make it back. So last night I went back in and I had a couple returns to do as well. Yes I had receipts, cash receipts at that. But when I walked in the door that bad attitude know it all horribly judgmental little jerk told me i had to leave the store And he refused to help me or let me be in the store because i left the basket the other night (that he was told about) like WTF??? He wouldn’t let me do my return or let me get what I came there for… To PURCHASE my sons vitamins! Uh Okay??? NOT EVERYONE who goes to Walgreens is a thief so he probably shouldn’t treat people that way! I spend a A LOT of money at Walgreens but the last 3 times I’ve been there at night I’m treated like some thieving crack head loser… NEVER AGAIN will I feel that way cuz after my return, I WILL NEVER BE BACK! (At least not while that creep is still managing!) And I’ve been told by many that this night manager is the reason they won’t be shopping there… the feeling of being followed around cuz they are stereotyping is not a good one but accusing someone of something like that and refusing service when that’s so far from the truth is a law suit waiting to happen! He likes the power and control over people, he must not get that outside of work?! See ya WALGREENS! Poor customer service! THE WORST… your worried about my basket that I told you about but yet the 10 weirdos walking around at any given time weren’t a concern for you??? Wake up. I wouldn’t want someone like that representing my business???

Cashiers are great people and some of the customers are entertaining but I go here at weird times. Being 24 hours is very convenient. I live right down the street from it.

Holy Mary, Mother of Mercy. Who do they have working at this place? Waited in line for 5+ minutes while the «checker» tried to figure out how to check someone out. Then, once complete, they of course «up sell» crap at the counter. Guy decided to buy some gum/​little candies — so more waiting.
Meanwhile — the woman at the cosmetics counter is standing around doing nothing. She didn’t even offer to have the next person in line come over — which is what she SHOULD“VE done — but when a guy from nowhere asks her if she’s open to check out stuff — she said «yes» while the rest of us (6 people) are standing in line at the original check-​out.
Dirty, filthy, nasty place. Will never go here again. Did I say NEVER ever go here.

All I know is if you don’t have health insurance don’t buy your prescriptions here. They were four times the amount I normally pay at Costco.

Does this place ever have meetings about providing any sort customer service? I only shop here cause its so close to my house. But I promise I dread going there regardless of the time of day.
I can never find anything I am looking for.
The employees are always rude or no where to be found.
Camera dept is always closed or something is broken.

I give this place 4 stars during the day, 2 at night. Thats why 4 stars
During the day its not a bad place to pick up cold meds, get the kid a candy bar. Its a normal place to shop.
After dark its a whole different world, the later it gets the odder it becomes. The people change the setting. Twice in the past year this place was robbed for drugs. I have been panhandled in the parking lot more than once. The «I have no money for gas» crowd.” Heres a hint BEG FOR GAS AT A GAS STATION!
Try to shop here when the sun is up. Unless you like walking fast to you car at mid night.

I just had to post this quick sentence. I came here the other day. some of my friends work at Walgreens pharm. and this stupid old lady was ringing up some CANDY i’d bought. She couldnt scan it, and she was so lazy to type the barcode in, she went into the candy aisle for about fifteen minutes looking for that candy. I had to go and help her find a freaking 3 musketeers bar. I was pissed. This store is ridiculous.
And there are creepy people everywhere. The employees, the customers, and smokers, and the druggies… everything. Not a cool neighborhood to go about on your own.
Ew.

This is my local drugstore.
While im not a huge fan of Walgreens to begin with (dont get me started about all of the times i have bought cosmetics from a walgreens that turned out to be old and turned my eyes redder than a hippie stoner), This particular location seems to be poppin’ 24 – 7!
I was there last night to get a gatorade and the parking lot was like more than half full at 9:30 at night. What kind of a person possibly needs to rush down to Walgreens at 9:30 at night to get their film developed?
I came here on christmas because i needed band-​aids and antiseptic. Seriously, i wouldnt have went out if it wasn’t somewhat emergent (is that a word??) and the kid working complained and asked why people come to Walgreens on christmas, and complained how disgruntled he was that he had to work. Im sure he got time and a half or something, so i dont know what he was complaining about.
Just watch out for the crack dealers and their customers (they creep me out)… Dont look them in the eye!

Open 24Hours. If you enjoy seeing that you are the only person in the store other than 3 people behind Rx counter and a couple employees at front of store, then this is a great place to go.
If you like being bewildered as the multiple people behind Rx counter at midnight can stand around talking and tell you an order called in 4 hours prior will take an additional 2−3hours to process (simple antibiotic), GREAT! For fast service, quick response-​time, and organization, go about ANYWHERE ELSE when having your doctor call a medication in to a pharmacy.
BTW, this has happened more than a few times… yet since it’s only 24HOUR Pharmacy around, I have just realized I should NOT be in a hurry and wait 24HOURS before actually going to pick an order up!