Called to make an appointment for an estimate. Was told that there would be someone there the next morning so, of course, I took the morning off to be there. No one ever showed, no one ever called. I didn’t call for a re-schedule because if they can’t even make a call to do an installation estimate, I could only image the disaster that would happen if they were actually contracted to do the work.
Melissa G.
Évaluation du lieu : 2 East Greenwich, RI
Let me start by saying the garage door is an average insulated door. If I could have installed it myself it would have been a heck of a lot cheaper. They did a fine job of installing it but, they didn’t tell me I would need someone to install a gfi plug in order to have the garage door opener work(which I also paid to have installed). Then to top things off they neglected to inform me that there would be an additional charge of 4% to pay be credit card. Since I didn’t have an extra $ 1000 lying around to pay them it cash. I had to pay the extra 4% charge. Not only do I think it is unfair to charge the extra fee at all but, to never have disclosed it upfront was really unfair.