Wow! :-) what great customer service! Had a lot of company for the thanksgiving, and it was a bit much for my cesspool to handle and I needed it pumped. So I called this morning left a message, received a return phone call about 15 minutes later. Was told he would come around 1 pm. He arrived at 12:50& pumped sludge & everything, price was very reasonable and as quoted. Especially considering I hadn’t had it pumped in over 10 years. Very satisfied, I’ll be a customer for life.