Alexandre De Paris

The worst experience! They turned my hair orange. Then asked me «do you want to leave it that way» when I said change it the stylist said if you want it all light color that’s going to be more work and more expensive for you.” please don’t ever go here!

I have been going to ADP since they were located at Fair Oaks Mall. I have never been disappointed until my most recent appointment. My usual stylist is on leave, so I scheduled a foil and cut with another stylist. This stylist did a partial foil, regrowth only coloring large chunks of hair that took all of 8 minutes. The result was that my roots were almost as dark as when I came in. The stylists charge their own rates. My usual stylist, Jaye, applies color with detail foiling fine layers of hair and takes at least a half hour. With Jaye, dark roots left behind are never a problem. Then the replacement stylist charged $ 35 more than Jaye, saying that Jaye is charging 80’s prices. Yeah, right.

A miserable experience every time, expecting more for the money and the décor that never seemed to be finished (contractors must have vacated for lack of pay, with wires hanging out of the wall and unfinished bar to serve customers).
I will die happy if I never have to see the strange, scary, UNSETTLING video of Alexander hacking away at woman’s hair in a rushed uneven twist at demos and competitions that plays in a loop on the screens in the salon. I couldn’t even look!!! It was a nightmare someone would even contemplate doing that to a woman’s hair! He’s so confident with this disaster of a technique he doesn’t even have to look at the hair while he is hacking away. I guess that’s some kind of artistry I will never understand. Poor unenlightened me.
Every stylist had to negotiate their own prices. One charged $ 50 to buzz my 7 year-​old son’s hair… a buzz cut! No scissors! We had to dispute the bill (babysitter had brought him in and I had called in advance to clarify with stylist what kind of haircut to give him, which is simple and standard). After all this, I am told the stylist isn’t used to cutting kids’ hair. She says this after making my kid look like a Peanuts character? And tries to charge me $ 50…that’s not including tip???
Facials are rushed and overpriced. Eyelash tints were a disaster and about twice as expensive as Red Door or the new great place Thibiant of Beverly Hills, either of which I will go to with confidence and loyalty.

This establishment is above average and Stephanie is the best associate. Unfortunately the prices are very high. My all over color with cut is $ 200. That’s a lot of money and there are no paybacks. If I pay $ 200 4 times per year I should have some appreciation stuff, birthday gift cards, customer appreciation discount… come on now, next step people. I drive 30 miles, pay top dollars, and have 4 years servic experience attendence. What is Alexandre DE Paris giving back to me for my loyalty? Time for customer loyalty rewards…

I had originally scheduled a 90 minute massage and citrus peel facial. I was never told that I had to be there early to fill out so much paperwork, or I would have gladly come 15 minutes early. Since I wasn’t told that, I arrived right on time, and I was told I couldn’t go in until I filled out the two pages of information. I have been to many, many spas all across the country, and I can tell you that places that care about their customers and are truly successful with loyal customers are the ones who will sit with their clients and DISCUSS with them any issues, instead of having them fill out an impersonal, clinical paperwork or make them feel rushed. To top it off, what I did write on my paperwork was never discussed with me whatsoever, so what’s the point? To make matters worse, as I was filling out this paperwork, I was being stared at, kind of like «Ugh, hurry up.» Very uncomfortable and not relaxing whatsoever. There is also no place to relax beforehand, except for some freezing black pleather couches. When I asked if there was a locker and a robe, I was told «Yes, we have lockers, but you were late, so we need to get started. You can bring your clothes into the room». Let my politely repeat, I was exactly on time. Unbelieveable.
To make matters worse, even though I had scheduled and confirmed a 90 minute massage, I was only given a 60. The massage was just meh. My massage therapist was just going through the motions, you could definitely tell it wasn’t a joy for this person to give a massage. But wait, it gets much much worse.
In all of my countless number of facials I have had, this was by far and away the worst facial I have EVER had. The aesthetician was extremely cold and impersonal, and very, very rough. A good facialist puts on your masks and scrubs slowly and deliberately with fingers or a brush, and makes it a relaxing experience. Kind of like a massage for the face, neck and shoulders. This facialist put the masks on so fast and was very rough and impersonal, it was like I was I washing my own face in the morning as I was late for work! Then she took off the masks with PAPER TOWELS. Finally, she squeezed my clogged poors with her nails. A trained facialist knows you never sqeeze pores, especially with her nails. You use tools. She pinched my face so hard, I still have marks on my face. I was though she was was rushing through it so she could go to lunch. Ugh, I just wanted it to be over. When it was finally over, she just walked me out and pointed me to the locker room.
But I didn’t need the locker room, because remember they didn’t give me a locker, and instead made me carry around my clothes and shoes from room to room. When I did finally changed back to my clothes and walked out, there was no one there to greet me and give me water or walk me to the register (pretty standard stuff for a spa, right?). I have never had such an unpleasant experience at a spa in my life. I work hard and when I go to spend good money ($ 215 for the 60 minute massage and facial), I am not a high maintenance girl, but I would expect SOME kind of relaxation. I don’t think that’s too much to ask, is it?!

Alexandre De Paris was the first «high end’ salon that I started with in my quest to go from dark (level 1b) brunette to blonde, almost 7 years ago. I went to this salon pretty regularly for almost 2 years on and off. Mona was my stylish. Ok, first of all, Mona is/​was a great colorist (for DARK hair). She gave me beautiful natural color, highlights with very minimal to no bleed marks (I’ve had worse highlight jobs since) she is messy around the nape and forehead and does not care to let you walk out with stains on your head. However, she never could take me to the blonde that I wanted. My color was always on her terms, never what I really wanted. She was always very pushy about the «integrity» of the hair, even though at the time my hair was in excellent condition. She constantly tried to talk me out of doing what I wanted which was to go lighter slowly and to preserve my hair, which is how healthy blonde is achieved. Every time I went to her she would try to make me feel bad about my choices and would get annoyed with me. Obviously, I have not gone back since.
I will say though, this place is nice especially after they remodeled. They offer computers for their customers to check their email while their hair is processing. I love the massage chairs they put you in while they’re washing your hair, the 3 – 4 shampoo girls they have are excellent and super lovely (made me feel a little better after Mona’s awful treatment).
As others have said, the Alexandre self-​promotion is seriously overkill and although I did not have the guts to get one of those choppy haircuts, my friend did and it looked amazing THAT DAY, but after her first wash she could not style it the same way they had at the salon because there were so many random pieces, it ended up looking like some kind of weird mullet thing lol! It was a nightmare :/​
Overall, I think it is a nice spa but for hair especially if you are trying to maintain or achieve blonde from dark brunette I would would look elsewhere or try another stylist.

What a disaster! We had a wedding to go to so my sister in law who lives in VA made appts for all the girls, 3 under 15 and the two of us for updo’s and makeup for me. I won’t bore you with all the details but long story short… my daughter’s stylist was extremely rude to me when I was explaining how I wanted her hair, she ended up walking off with my daughter and I had to call her back to finish the conversation… NOT a good way to start the appointments. My hair came out okay, it was a side updo and after leaving all the pieces started falling out, at the wedding in all the pictures I have loose hair coming out of the updo and I was constantly trying to secure them with more bobby pins. My makeup came out good, that was the only saving grace in this whole experience. Needless to say, I paid $ 300 for my hair and makeup and my daughters blow out and 2 braids. I will not be returning to the salon, the stylists do not treat the clients nicely and they are not talented when it comes to hair styles.

I went to this place once because my daughter got me a $ 50 gift card for Christmas. I had a cut and partial highlight doneand after payment, tip and gift card I still had to pay $ 190! Yikes! I am very happy with my cut /​color but I can get it for a lot less at Hair Cuttery where I have also been happy! Doubt I will go back…

Awful, will NEVER go back! I was new to the salon and Jackie was scheduled to do highlights and a cut. I brought in a picture of the cut I wanted. She right away told me it was all wrong… I said, ok, I’ll just get a trim. She said, «no, no, I can do it, but you won’t like it.» I siad do it, but long layers NO short layer, LIKE the licture! SHe insisted on «painted the highl;ights onto my hair and not the foil I requested. In the end, I had uneven SHORT layers all over the back, she apparently used a razor to cut my hair. Found out the «painting» bled through the back and she cut it all out. Small amounts of the bleeding are left on the top of my head. She proceeded to tell me this was the cut I chose. When I got home and saw the damage I talked with the store and they said the could refund my haircut portion. I said no way, I wanted the full amount refunded. (I couldn’t believe I actually paid for the whole thing, but I was very flustered when I left. Thinking they would do the right thing and refund everything… NOPE, nothing to date. Havent heard back. The salon is very clean and impressive looking, however, you are only as good as the people you hire, and I guess he hires people that NEVER completed beauty school because I look like a shaggy poodle. Shame on them for not refunding my money as it was NOT well spent. Poor business practice!

I’ve only had haircuts here (and a deep conditioning treatment), and I have long hair that I have done in a non-​layered cut.
So, for women with long hair at least, I’ve had several great cuts with Shaima. She doesn’t take liberties (at least, not when the client doesn’t want her to — I don’t!) and has accurately cut off the amount I request, so I keep coming back to her. She’s also really nice. :-) I love one of the techs in particular — Reyna adds a great scalp massage while doing the shampoo and conditioner.
I wasn’t as thrilled with the cut another stylist gave me (I was in a rush before vacation and Shaima wasn’t available the day that I was), but since I don’t remember what the problem was and it didn’t bother me for long, in my book that’s still a successful cut. I first tried it here because a friend’s fiancé got her and their daughter gift certificates, and both (one with long hair, one with short) had successful haircuts with whoever their stylists were.
The salon is very pleasant, the receptionists have been nice and helpful, and I really like that the salon keeps records of your previous visits, stylists, and treatments. The prices are reasonable; it’s more than I’d rather spend on a basic cut, but perfectly in line with the level of salon I’ve found that I have to use to avoid butcherings. ($ 75 pre-​tip for shampoo, long hair cut, and blow dry; I don’t skip the blow dry to save some because with my kinky hair, the straight blow out is the only way for both of us to confirm that everything is cut evenly.)

I went to ADP for 4 years because it was close to my house and fancy inside but not sure why I stayed so long, as I never felt satisfied with the outcome, especially in relation to how much money I spent ($ 240 with tip). Catie had done a decent job on my hair a couple of times and my shampoo ladies were usually kind… but there were numerous issues with front desk and other stylists who had poor service. I won’t say their names because I think that is distasteful on a public website. The worst was my last and final trip. I was asked to pay $ 170 for a 30 minute single-​color highlight leaving with soaking wet hair (my request to not blow dry as I thought I’d save money). $ 170?! That was asinine. ADP, you guys lost my business.
Now I go to Patricia Guerrero at PR @ Partners in Chantilly, who does a nicer job on my hair and costs $ 50 less.

I’ve been going to Alexandre de Paris for 6 years, and I love love love Tae for hair color and cut. But Alexandre talked me into seeing Sally for extensions and I couldn’t be more angry and disappointed. The first time the extensions looked great, but the next replacements have been terrible. Sally doesn’t blend them at all and tries to tell me they look perfectly blended like I can’t see for myself. She covers it up by curling the, but after I wash my hair its back to a mess. The last visit, Sally made me wait 40 minutes past my appointment time, which my time is precious and I’ve never had to wait at that salon in all of my 6 years of going. Salon time should be relaxing, and this just frustrated me to no end. Since Sally is the only person in the salon that does hair extensions I’m stuck! Ugggggh!!!

So DO NOT GO TO THIS SALON IF YOU WANT A OUIDAD cut and style!!! I went last May and chose Don to do my cut and style! I have learned if the stylist first words are wow you have a lot of hair RUN AWAY FAST! The cut of my hair was uneven and he had no idea even though I showed him a picture of what my hair should look like when I am done how to style my hair! I left feeling ugly and put a scarf on my head! So I waited 10 months for my hair to grow out. I decided to give the salon and another Ouidad Professional Master Stylist another chance. I chose Tae this time. I asked her if she knew how to do my hair and she assured me up and down that she knew what she was doing. I was still very worried that she was lost in my mixed girl hair. At about 4pm the receptionist told her her 4:15pm client was waiting. Tae put on the jets and went through and rake and shake my hair. As she was styling my hair I knew that it was going to come out like I stuck my finger in an electric socket! She put me under the dryer when I told her that my hair needs to be blown with a diffuser. She put me under the dryer anyway and my curls began to shrink up. I took out my iphone to look at my hair and what I saw made my heart sink.
The left side of my hair was so short that is srank half way up my scalp. I could not see the cut all that well so I started to put my hands through my hair. I was afraid of what I felt. Tae came over and asked if I was alright. I told her no and started showing her all the shit that was wrong with my hair. She said «Well with your peoples hair gets dry really fast, let me spray some water and it will be fine.» Water really! So I am supposed to walk around with my head wet all the time for my hair to look fine. I told her not to worry about it and I out my hair back wet and gooey and walked to the front desk. The staff behind the desk said“O your hair is so pretty”. I told her that for the record I hate how she styled my hair. The owner was right there so he gave me a discount of $ 30. I went home and proceeded to spend another hour and a half on my hair.
When I began doing my hair I was able to see the butchering that she did to my hair. She frayed the ends of my curls so bad that they are no whispey and do not hang down because there is not enough weight! My hair is uneven all over. It is going to take 2 years for my hair to recover from this.
I have no faith in Ouidad Stylist anymore. I will never go to a salon and get my hair cut again! If I could give the salon NEGATIVE STARS I would.
The only thing nice I have to say is they refunded me all my money when I went back the next day. I still have to live with this hair on my head every day!

This review is just on the Solitone Facial!
Went back to ADP this evening for a Solitone Facial with Tasia. I love Tasia. She is very nice, very knowledgeable and isn’t overbearing about purchasing products after wards.
The facial I must admit was good, but a little strange. The Solitone is a machine, and its essentially a photo-​facial machine. Tasia started with some cleansing, then did microdermabrasion, followed by extractions. After that she put the Solitone Machine on me. Solitone is this machine that goes over your face. Your eyes are covered and these special lights are supposed to help reduce lines, rejuvenate skin, help with acne etc. The lights were actually pretty annoying. They flicker on and off like a discothèque on crack and I was half afraid I was going to have a seizure. Thank god the flickering didn’t last to long, but over all the lights are on you for about 20 mins. After the light treatment she then did a vitamin C masque. When I left my skin looked great… however I dint know if I would do the solitone again. Although the results were great, they were about what I would’ve expected with just the vitamin c and microderm. I think next time Ill stick with just the micro derm or a normal facial which is significantly cheaper.
Bottom line– this facial is 150 and although I’m not unhappy with the results, I definitely think I couldve gotten the same results with a cheaper service. $ 150 price tag on this in my opinion isn’t really worth it. Tasia is awesome… highly recommend her.

When I first moved to Fairfax, I thought this place was a strip joint – the purple-​lit glass block columns certainly didn’t suggest hair salon (sorry, Alexandre, I meant «beauty spa centre»). Nevertheless, a friend revealed that in fact it was a coiffeur and purveyor of various spa services and suggested I try it for my hair care needs.
I realize I have very high standards, which Julie, my stylist, has met consistently. She takes her time – never rushes – to give me the cut I want, and she does it at a good price. She pays excellent attention to detail, is competent in her cutting techniques, and is pleasant to interact with. I look good whenever I leave, and I don’t have to worry about her making a mess on my head when I’m there. (That is one thing I require: I cannot be stressed while someone is cutting my hair because of worries that they’ll screw it up.) I would recommend Julie to anyone.
Aside from Julie’s wonderful work, and what other reviewers suggest is wonderful work on the parts of other stylists, the business itself has a lot of room to improve. Customer service is dreadful, which likely stems from the owner’s indisputable narcism and self-​absorbedness. No less than 50 video screens at all of the cutting stations, washing areas, drying chairs, etc. display looping footage of him massacring women’s hair and peacocking around at «fashion shows» he holds in the salon. It’s nauseating to watch. Can I not just get CNN, please?
All of that says he is too busy thinking of himself and doesn’t bother to consider others’ time and scheduling needs. Twice in a row someone from Alexandre has called me last minute to reschedule my appointment. I have a busy life, as do most people in the National Capital Region, and I can’t just drop everything to change my appointment time. I’m usually booked up days or weeks out because of a demanding job, academic commitments, etc. It’s not uncommon for someone from the beauty spa centre to call with some excuse about the stylists being sent off to training classes or running behind with appointments and needing to reschedule. Unacceptable. Get it together.

Was very hesitant to go in and try the salon because of the steep prices, but you really get what you pay for. The interior of the salon is lovely and their customer service is wonderful. Got a great cut!

I went here to get my hair done for my wedding. I had a trial a few weeks prior to the wedding and things turned out great. The wedding was in the morning and Alexandre de Paris was able to accommodate that by opening an hour early so that I could get my hair done. I was grateful for that! Tae was the one who styled my hair and she’s excellent. She really knows about hair, specifically Asian hair. My ‘do held up marvelously.

I don’t know why a 3-​star means A-​OK but I didn’t think 2-​Star was applicable either.
I had been going here for several years and I had really liked my stylist but have found that the highlghting is just too inconsistently as far as great one time and so-​so the next. I also had been trying to grow my hair out for a few years and my stylist would never listen and always cut my hair to the length she wanted.
So, when I went home at Christmas I had gone to a salon where I was visiting and the stylist there commented on how fried my hair was in the back and how much breakage there was. She lifted my hair to show me and here I had never noticed this until she pointed this out to me because normally I don’t look at the back of my head. This stylist told me it was due to bleach being put over bleach so it had fried my hair to the point it was breaking.
Anyway, I would love to try another stylist there but would feel awkward going back and being with another stylist when the one I had been going to for years is still there. She’s such a nice lady though so it’s hard to give it up completely but given that I was paying $ 170 for a cut and highlight and then with tip that came close to $ 200 every six weeks it seems silly to continue to put out that kind of money every 6 weeks when I’m never consistently satisfied but that was just with that one stylist.
So, I’m in between hair dressers at the moment but at least I have my hair longer now. Just need to find someone who’s consistently good at highlighting and won’t put bleach on top of bleach and will listen to me when I say «I’m growing my hair out»
One thing though this place is truly nice as they remodeled (not that I thought they needed to) and they’ve got gorgeous chandeliers hanging everywhere and they now offer these really nice computers for their customers to check their email while their hair is processing plus I love the massage chairs they put you in while they’re washing your hair and the restroom is beautiful too — so serene with these beautiful faucets where the water glides down these little troughs right in to your hand so you feel like you’re in a luxury place when you go there for any salon treatments.
Anyway, I know they do great hair as I’ve seen other people leave with beautiful cuts and coloring. Now if I could just get my stylist to be consistently great like I know she can be I’d be back in a flash.
Hmmmm…thinking — thinking…

Awful. I was getting ready for a trip to South Beach about 2 years ago and wanted something summer-​y and fun. So I decided on some highlights of blonde and red — ew trust me I know better now.
The front desk staff was great. Friendly and prompt. My «stylist» not so much. She put the bleach in my hair set me under dryer and LEFT! Needless to say she f**ked my hair royally. She went on break for lunch and forgot about me. And applied TOO much bleach framing my face. So I had to go to Shoppers and grab some at home dye to fix this but after I did it looked great.
I would not recommend this place to anyone unless you actually know your stylist or have heard reviews of their work.
My friend called me Britney for about a month to remind me of how horrible my hair looked when I walked out of that place!

I’ve been a happy hair client of Alexandre’s for many years. Although the ½ hr. drive in traffic is discouraging, to date I’ve found it absolutely worthwhile. Yes, the prices are a bit more than other local salons but the atmosphere here works for me. Hair coloring is especially well done and Alexandre’s staff are well trained, friendly and efficient.
Most recently, I had a very nice massage in the newly developed spa area. They have several massage rooms, one of which can accomodate a party of three (bridal group perhaps or couples). The masseusse was attentive and carefully heeded my cautions as her treatment grew stronger than what I normally tolerate. I was determined to come away relaxed and to not be sore the next day (as is common with deep tissue massage). I was completely surprised when the alloted time was over, having for the first time (probably 25 years of massges) lost track of time.
The area has very comfortable surroundings (table and linens cushy soft, low music, dimmed lights, star studded ceiling lights… very unFairfax like ambiance). It could have been a spa resort in a Westin Hotel on a golf course. It took me about 15 minutes to come out of my ‘spa stupor’ state and proceed to the shampoo bowl without staggering. (good thing I wasn’t driving yet.) The undulating massage chair at the shampoo station continued my relaxed state in the capable hands of the soft spoken Anna (the best shampoo specialist on the East coast)– who gives a gentle head massage at the conclusion of the shampoo. I did not want to get up.
Next day I felt great. No sore muscles and I think I slept better than usual. As for those of you who are reading still because you are trying to avoid an expensive and bad experience… Sometimes things do go wrong. As they have to me in yes, even Alexandre’s. ALWAYS speak up to the stylist, masseuse, shampoo specialist– if that fails an apology and correction then speak to the owner. If the salon is of merit, they will make it right. If you endure quietly, you are then a partner with the offending service.
Other top notch professionals besides Alexandre himself include Susan, Stephanie and Sophie the manicure specialist. I’m sure there are plenty more but these are the people I go to. Find them at