American Women’s Services

Some of the nurses were friendly. Others were really rude, and uninviting. Only offers surgeries where patient is awake, unlike falls Church women’s clinic. I would suggest going somewhere else other than this place.

Where to begin with this place? Lets start superficial and work our way up:
A) the place smells. Normally waiting rooms usually do but this one has a particular odor. With the walls literally (yes literally) falling apart in some places and stains on everything. Thechairs, the walls, the carpet. Its all filthy. No ventilation though there are two large climate control units collecting dust.
B) i have never met more rude nurses or employees in my life. People come here for very sensitive issues, the last thing we need to here is some lady getting sassy for simply asking her to repeat the mumbled words that dripped like chilled molasses from her lips. They are rude, short tempered and know very little about what theyre doing beyond the script they are running off. Dont you dare ask them a question about your health, risk getting an ugly look, attitude and advice so useless its nothing short of insulting. Theyre lazy (explained later) and one can constantly be found sitting at the desk shuffling papers back and forth, rather than moving the 25 people they have waiting.
C)Holy menstruation cycles is the wait artificially long. They insist you make an appointment, yet despite showing up 30 minutes early, we stayed for well over 6 hours. 6! All we needed was a shot and a prescription. There is no excuse for this though im sure they have one tucked away somewhere. They arent swamped with hundreds of people, its not free, and their services arent time consuming. Instead, Heres how they go about it:
1. You walk in and sign, and fill out paperwork. Cool. then proceed to wait 30 minutes, if youre lucky. Then youre called back for even more paperwork, before asked to wait again.
2. Then youre called back and walk back after youre called, pay them, then return to your seat.
3. Wait for maybe another hour before youre called back once more and a «nurse» whos never done a sonogram, gives it a try with the oversight of the lazy nurses mentioned before. Then they send you back.
4. You wait another hour, and then they call you back and tey take a urine and blood sample and sebd you back.
5. Another hour later they call you back and tell you their «results» and then send you back.
6. Yet another hour later, youre called back again and maybe given a prescription or receive the treatment.
oh and i forgot to mention, every time youre called back you have to sit and wait another 5 – 10 minutes until its your turn?
Rather than taking 1 person, and spending 30 minutes on them and getting them done and out of the office, they spend 10 minutes on a person at a time and then make you wait an hour in between each 10 minute procedure. Even then, they are dragging their feet and taking their time. Unaware if that the faster they help the sooner they can go back to watching tv at home.
The wait time is so bad, theyve actually had the waiting room get angry and fed up they had to put up a ‘do not insight «riot“‘ sign at the front. Not a sign you want to see a health clinic thats there to help people. Sure it sounds silly at first, but 6+ hours for a scribble on a piece of paper (prescription) in this environment, definitely makes you angry.
D) the doctor is almost never in and is careless. I believe he appears only 2 times a week, according to the worthless «nurses». That said, when he is in, he wasnt too much better than the nurses. He verbally told us one thing, but then handed us papers with instructions that contradicted his. Calling the office to confirm yields nothing unless youre willing to wait a week for the doc. Theres a phone number on the documents given… but that number, you guessed it, also gave information contradicting the doctor and the paper.
When we took the prescription and it was ineffective so we told the doctor. His response without anything more than a glance? Double the dosage! Are you fucking kidding? Who is this quack and what online university gave him his degree?
E) I forgot to add this before, but i will add it now since i went to a different location and seen how this is supposed to happen and and heavily concerned about poor practice in this office.
***There are no trained nurses. They are secretaries wearing scrubs.***
When my partner went in to receive a sonogram at the very beginning, one of the «nurses» was training another «nurse» on how to do the sonogram! a patient actively awaiting care by trained professionals used as a training dummy! They proceeded to do the sonogram wrong and instead point it at her bladder! something we didnt find out till we went to a REAL office.
This place needs to be SHUTDOWN. Shitty service, shitty experience, shitty employees AND MALPRACTICE. We felt like a hot potato and no one wanted anything to do with us and any attention given was simply because we were within their sight of them. Shut. It. Down. Go to Falls Church Medical center, they care, they dont pay google for hits, are constantly fixing AWS mistakes, real nurses and doctors and its sanitary