the selection is impressive and offers great variety from synthetic to human hair pieces. the salesperson also spent a generous amount of time as i sought to select a human hair wig for purchase. that is where the benefits of this establishment ends. despite making an appointment, and arriving 15 minutes early to an empty establishment, i was made to wait with no explanation while the two salespeople looked for something. as indicated in other reviews, the salesperson seems very interested in making the sale — very expensive ones at that — but that’s about it. after spending over $ 3000 on a wig, i was told in order to learn how to wash it, i had to come back. when i indicated that would not be convenient given work and travel schedules, she rudely repeated that is why she teaches the class. she made it clear she was not interested in answering my questions, despite my expressing some anxiety that this was the first wig i would own and need to take care of, and it was quite an investment. after several weeks of wear, the $ 3000 wig tangles every day. and when i seek to gently comb out the tangles, it sheds. thats after several weeks. i was told the investment in such a high quality wig would ensure it lasts me several years. at this rate, i’ll be lucky if it lasts half a year. the salesperson also installed clips at the temples to help secure it. well, the clips have caused welts, soreness, bruising, and bleeding on my scalp — things that *never* occurred before. i can barely wear the wig without pain. perhaps it would have been helpful if she had warned me that the wig is too heavy to wear, or that the clips would put too much tension on the very few hairs i have at my temples. but then she wouldnt have gotten $ 3000 out of me. this establishment is not interested in providing the professional service to women in the sensitive and delicate situation of addressing their hair loss(usually a pretty traumatic medical and emotional situation). they are just interested in your money. comparing the same wigs online, they are overpriced as well. recommend going elsewhere for your wig purchase.
Team C.
Évaluation du lieu : 1 Reston, VA
I went to bravadas because i had a sudden and acute onset of alopecia areata which over the period of 3 months, I went from a full head of hair to almost no hair on my head and now i’m totally without hair. WHen i first was pulling handfuls of hair out, I went to the only wig store I could find in my immediate state of panic and it was Bravada’s. I didn’t know anything about wigs or what to buy and told them that and they seemed understanding. They sold me a revlon human hair wig for over $ 1100 — which i was happy to pay at the time due to the state I was in. I didn’t know how to wear it or anything else and I was sent home. I wore it at work the next week and it was so painful that I thought if this was the case NOONE could wear a wig. I called them to ask if they could help me figure out what was wrong and they were horrible. THey told me that it was nothing they had done and that if I wanted help, I could make an appointment and pay another $ 35 to have the wig fitted. I have never been in such a vulnerable state or at a loss for what to do. She was the meanest woman I have ever had to interact with and SHAME on them for taking advantage of people in their time of need and distress. It only gets better. I then finally washed my $ 1100 wig and the color washed out. I took it Joi’s Wig Salon and Suki, the owner, was amazing. She said she has Bravada customers come to her all the time. When she looked at my wig, she basically showed me how low quality a wig I had. IT was a machine wefted human hair wig that wasn’t all human hair. It was lower-grade human hair because i noticed when I tried to curl it, some pieces actually stuck to the curling iron and it was really coarse and stiff. The wig I paid $ 1100 is really roughly a $ 500 wig. Suki at Joi’s WIgs was so nice and understanding. There are times in life where you’re really going through something life altering and alopecia areata or cancer treatments are one of them. I would never recommend anyone go to Bravada’s Wigs and go to JOi’s Wig Salon. I have since become an expert in wig selection and I get even more angry about the way I was taken advantage of. This has all happened since Feb 2012 and I am just now stabilized enough emotionally to get this review up. For anyone needing wigs due to cancer treatments or alopecia — do not go to Bravada’s wigs. You want someone caring and understanding who will educate you on products and not have the objective of getting your money. A good wig salon is almost a place of therapy, where people are free to be open and to cry if they need to. No one one wants to be in a wig salon — if you’re in there, you have a reason for it and it’s probably not a happy reason. Go somewhere that you’re going to feel confident that you will be respected and taken care of.