Divine Nail Spa

I don’t get my nails done that often but I always end up going with a girlfriend or two. I’ve been to a few other places in the area where the technicians have always been very friendly and sweet, but the facilities almost always leave something to be desired.
Divine Nails is great in that the facilities are very updated and clean, which is very important to me. I almost always get a basic pedicure wherever I go, and Divine’s in the only place where my toes don’t chip within the next day or two. Also, they have a fantastic color selection. I have noticed that from time to time they are a tad understaffed, but I never feel like they are rushing through my appointment or anyone else’s. Also, the staff that I’ve interacted with there has been beyond pleasant.

Here it is nearly 4 years after my first review and I am still seeing Lee at Divine Nail Spa. I’ve even convinced my husband to come in for pedicures with me. He loves them! I wish more men would treat themselves and take care of those feet! Lee and her team are the best! I could not ask for better, friendlier service and it’s such an inviting and relaxing atmosphere in which to unwind. New pedicure chairs are comfortable and stylish. The place is beautiful. Pride of ownership is so evident.
So recently I’ve decided on a change from the pink and white acrylic to color. I couldn’t be happier. The selection of colors here, both regular and gel, is fantastic! My nails looks spectacular and the gel polish is long lasting, smooth and oh so shiny.
What I especially love about Divine Nail Spa is how clean it is kept. The technicians are meticulous about making sure everything is spic and span. Brand new sterilized tools are unwrapped with each service. Pedicure bowls are meticulously cleaned.
I’ve never felt as though my service has been rushed at all. I am able to relax and enjoy. They do get busy, but I always make an appointment and have never had to wait long. As far as I am concerned Divine Nail Spa is first class all the way.

They might be good, but it isn’t worth waiting more than an hour having with your feet soaking in the manicure tub for a nail technician’s time to free up. No one checks in with you to see if you’re okay or if you’re freezing b/​c the water has turned ice-​cold. They just run by you and say someone will be coming soon which is not true.

I went here to buy gift certificates for friends totaling $ 100 and I guess I expect too much. I would think that the receptionist would say thank you or some type of nicety, but no. I even said have a nice day and she didn’t even say thank you or you too. I would never come here based on the lack of manners I encountered. The shop is nice, but no thanks!

This place is nice and sanitary which I really like. I always question how sanitary most nail places are. They always open fresh sterilized packs of tools whenever they start work on my nails. They are a little pricier than other salons, but they are clean which I really like. In terms of service, I’m afraid you wont be able to find an Asian owned business which provides excellent customer service. Asians are just not used to providing such things. Its sad but true. So service is what you would get at any Asian nail salon haha.

3 days after my appointment and my hands are still burning. My cuticles were butchered after waiting 30+ minutes AFTER my scheduled appointment and after paying $ 49 for a botched gel manicure and crappy toe nail polish change. As my hands were bleeding my nail tech continued to paint away saying as long as she didn’t put too much pressure I’d be fine. When I got home I was still bleeding and had to bandage 3 of my finger nails. Never again.

They do a pretty good job here and its a clean facility. They’re always running behind and rushing service. I’ve waited for over 30 minutes when I’ve had an appointment on multiple occasions. They also have a really high turnover rate so don’t get attached to any of the technicians. They’re pricey which is normal for this area but even so, I went to them pretty regularly for about a year. If you’re going for a one-​off mani/​pedi, you’ll be fine. Just don’t get attached and be prepared to spend all night there.
The main reason for this review is the very last time I went, I won’t be going back. The owner charged me $ 2 more than usual, REALLY not a huge deal, but I simply asked «Oh — did you increase your rates?» He told me that it’s been the same rate for years. I told him that was strange since I had only paid the one rate, 2 dollars less, since I’ve been going for the past year. And I honestly wasn’t angry or pitching a fit — it was 2 bucks, I mean, come on. I thought he should know there was inconsistency in his facility. Instead of having a normal reaction (ie — «whoops, looks like someone effed up but it really is this much»), he decided to cause a scene, call me a liar and ask me to bring him my receipts as proof AND he wanted me to name names of all the people I’d ever gone to over the course of the year that charged me the wrong rate. After naming one of the girls (BIG mistake), I had to watch him berate her and make her apologize to me for charging me less (what the ???). I told him that I wasn’t there to argue, I didn’t appreciate being called a liar and that I was leaving. Really unfortunate reaction on the owner’s part to an innocent question about rates. I won’t be going back, I spend way too much money on my nails to be called a liar and embarrassed like that.

I usually love this place but today had to wait over 30 minutes for a pedicure. And I had an appointment! Very annoyed

4 days away from my cousins wedding, we just had to get our nails done! The place she originally goes to didn’t have any openings on the day we were free from wedding festivities. So i checked out Unilocal and found this place. My cousin had a lot of gem designs that she wanted to try out and showed the lady and she was able to do the designs perfectly. They spent a lot of time on us, we were there for 3 hours and did not realize the time… we thought we would be in and out within 1.5 hours, and we had company coming! At least our nails looked good when we got home, right?

Make sure when you make an appointment that they take you exactly at that time! I had an appointment scheduled for 1pm for a gel manicure and pedicure, I didn’t get seated till 1:30 and my feet soaked for literally 30 min, my feet looked like raisins. One girl came over to soak my nails off while I was waiting and got yelled by another technician in Vietnamese to go to the other person before me who was probably waiting a good hour as well. Not to mention if you ever get Vivian to do you nails, give yourself an extra 2 hours… She takes forever. I will never come here again unless I have the whole entire day to waste away!

I tried this place for the first time and got my nails done by Tracy and she did an amazing job! I’ve never loved my acrylics as much as I do now and I will be coming here from now on. Tracy is new and very friendly. She said she used to work in Fairfax Circle I think? She also said she misses all her old clients, so if any of her old clients are reading this, come to this salon lol.

I would have given this first and last trip here a one, but the facility is beautiful, so for that I will give it at least one star.
We went here at the last minute for 3 special occasion mani pedis and scheduled an appointment for an hour later. We left and came back, and were told to «hold on». They had no one at the front and we waited for more than ten minutes before we finally just sat down. 45 minutes later, and several questionings («uh, don’t we have an appt?” — «Yes, please wait»), they finally put 2 of us in pedi chairs and the third continued to wait for another 15 min for a mani chair.
AFter we were seated we waited another 20 minutes before anyone started. The girl was nice but my pedicure was very average and they don’t even do a free parrafin treatment like at MC nails. For that you have to pay for the spa version of the pedi. AT MC nails you can get the same pedi for $ 23 dollars including the paraffin treatment!
No one apologized and we had lackluster pedis and manis… one of our pedis didn’t even take properly and ended up drooling/​smearing, an hour later (never dried properly).
Just a bad experience, customer service, and quality of work, and for the price they charge, I’m not willing to pay that for the pretty décor. At the heart of a pedi is an exceptional PEDI.
Go to Posh nails or MC nails in Fairfax,…they are both better. And they both do nail art too! (this place doesn’t!)

Ask for Jennifer! She’s the best mani pedi anything you want. She takes her time so she’s gentle and precise every single time. Love her! The spa is also very clean and nice. Seems very high end.

I’ve been going to this salon for over a year now and really cannot say enough good about them. They are very accommodating with their hours. Once I had a broken tip (my fault) and Johnny came in early on a Saturday when they were otherwise booked just to help me out.
The salon is clean, the décor is soothing, and they really take the time to do your nails the right way with really good product. Additionally, they have the best assortment of gel colors I’ve ever seen.
Also, they just installed all new massage chairs and pedicure basins. Heavenly!

They got new chairs!!! Walked in for a pedi and I have the entire treatment area to myself. As usual they did not disappoint. Had the regular pedi for $ 31.
I’m amazed that they changed their massage chairs in a span of 3 years perhaps? Anyways, just goes to show that the place is committed to customer satisfaction.

I came in 55 minutes before closing and requested a gel manicure and pedicure. Wishful thinking, but they were eager to accommodate. «Pick your color» they demanded, and another worker rushed off to fill the tub for my pedicure.
This place is super clean and organized and very pleasing to the eye. Hues of browns and greens softly lit the establishment. It was so calming and comfortable, I gladly sunk into my massage chair and prepared to be pampered on Valentine’s Day. Before I knew it, I had one nail tech working on my hands and another on my feet. They were were so sweet and we engaged in conversation for most of my visit.
While all this is happening, a blizzard is occurring outside. We all didn’t expect it but it was amazing to watch how quickly our cars became covered with snow. My techs never rushed, even though their store was now closed, and allowed me to stay under the dryer so my polish wouldn’t get ruined by my boots. The manager/​owner talked to me about all the changes she did in the store just a month ago. This was my first visit so I didn’t have anything to compare, but I assured her that the place was beautiful and her staff were diligent, professional and attentive. If I’m back in the area, I will be sure to patronize this business again.

So my nail technician left last May and I’ve been visiting them off and on since then. Well I stopped in November (holiday business.) I noticed though, that since then my nails have been breaking horribly. Like non-​stop, horribly breaking. Apparently Kim was babbying my nails with the Gel polish, taking care to make sure they were ok and healthy and the other nail techs were just slapping that stuff on and scraping that stuff off or using an emery without care of how much they were scraping. Consequently my nails now are paper thin and break at stuff out of fear.
(I just had one break on my keyboard earlier today while just typing and thought that I should probably update my review.)
So yeah. Not going back here. Oh how I miss Kim.

Clean, nicely decorated, and with a very, very nice staff. My pedicure was very nice — it included a leg scrub and hot lotion massage even as part of the regular pedicure, and the chairs are great!
Unfortunately, my manicure turned out much less great. My technician was super nice and accommodating, but the polish itself must have been bad or something, because it left a very grainy/​bumpy finish on my nails, even with the extra coat of top coat that I asked for once I noticed. Also, the top coat made the nail polish peel back from the very tip of my nails.
Alas, it doesn’t look great, so even though it was a nice experience overall, the final product is lacking. Again, pedicure was fine (I used a different color of polish) but my nails are a bit of a hot mess right now.

This place has been a «go to» for me now for a while. I used to get acrylics here on the regular. Apart from the occasional snobby tech, this place is clean and the techs mostly know their stuff. Bonus — gorgeous new pedicure stations. Seriously, this place is TD4! Wish the snobbiness would take a hike though. Just got an amazing gel manicure a couple of weeks ago, and it is the first time a gel polish hasn’t peeled on me. See pics.

This place was recommended by couple of people I use to work with. Boy what a nice recommendation because for $ 44 you get a mani/​pedi with a mini masage, hot towel and awesome cleanse. They were pretty busy even with a full staff on a weekday however the wait wasn’t too long. There is also a wide variation of colors and the ladies & gents know what they’re doing.
Worth the experience!