I don’t know how the other reviews are so great, but I had an awful experience here. I called in first and the employee had no knowledge of the question I was asking(whether something was sold or not), and said the manager is the only one who knows and he won’t be back until later this afternoon. I went to the store later that day and got treated so disrespectfully by the manager, who seemed way too full of himself or acting too busy to help me with anything. When he started helping me activate something, he got an attitude with me several times to the point where I just wanted to say FORGETIT, and walk out. I haven’t been treated this poorly as a customer in a long time.
Mary M.
Évaluation du lieu : 5 Centreville, VA
If you decide to go in you will find the most knowledgeable staff. They know everything and are really patient. They appear to really enjoy helping the customer.
Ken B.
Évaluation du lieu : 5 Haymarket, VA
I’ve visited this Gamestop several times because it is close to my work, so it is the best location for me to place preorders and pickup new releases. The store is located in an easy to access shopping center that usually has plenty of parking. Whenever I enter I am always greeted with a nice welcome. The store is clean, well organized and even when I have trouble digging for a particular title, the staff are quick to help. So far every staff member that I have encountered has been pleasant and they strive to make sure I’m getting the best deal on used games or trade ins. I’m a member of the rewards program which I find to be a good deal. If you’re a regular gamer and you shop here, it will easily pay for itself when you make trades or buy used games. Plus it comes with a subscription to Game Informer magazine which keeps you up to date on the video game world. I’ve never had a bad experiences here so this is an easy 5 stars for me. *This business is gun carry friendly.
Jay D.
Évaluation du lieu : 4 Phoenix, AZ
This Game Stop makes the other 2 in the area seem stupid and uninformed. The customer service at this location is excellent as well. The one at Fair City mall sucks and is lame… and the one at the mall is way to small. I go here frequently to get games and will continue to do so.