Greenbriar OBGYN

I’ve been going here since 10 weeks, currently 22. The drs are super rude, think they are hot s*** and too busy to answer basic questions for a new mom. Dr Pickford basically rolls her eyes at you when you ask questions, talks down to you, and isn’t nice. Sorry — but I’m not an idiot and I like to be an informed person, that’s why I’m asking you questions.
Dr Shin couldn’t explain why I needed a second trimester blood draw, other than «most people who do one do both «. Even though my first screenings were negative and I’d had 2 blood tests done already. Then went on a tirade about how I shouldn’t trust the gender results from the cell free DNA testing and my baby probably wasnt what they told me (the results are 99% accurate at the week I was tested, and they pulled boy chromosomes — so not possible that they were testing my blood)
Gopal is decent, I saw her for my first appt, and might stay if I could just see her but the other two are a sorry excuse for a Dr. Terrible bedside manner and not people that are positive that I want surrounding me during a pregnancy.
The staff and nurses (more than half of them) don’t listen and are even worse. Find someone else for care. The nurse practitioner is great, but you only see her at the first appt (so you get a good first impression).
They also need a renovation. This office is stuck in the late 80s. I wouldn’t hold that against them if they were nice and professional, but they are terrible.

Not the most friendly staff I have run into that is for sure. The doctor I saw was rude every visit. I won’t be back to this office.

Heather in the front desk has the «I don’t care attitude» and has no professional customer service manners. She should not be placed in front to interact with customers. She is extremely rude and sloppy.
No sense of customer satisfaction or retention. She actually didn’t even care that I told her I was not coming back. Even other women in the waiting area was complaining.
Why come to a facility that does not appreciate your loyalty? I’ve been going there for 7 years.
They need to get rid of her before they lose anymore business.

After reading all the other reviews I felt the need to leave a good rating. I’ve been seeing them throughout my pregnancy and have met with all the doctors, and each one has been wonderful. Especially Dr. Shin! She has been great at putting me at ease about potential complications and keeping me on track with my weight gain. Personally, I appreciate someone telling me that I’m not making the healthiest choices and I’m gaining too much weight, so if you can’t take real medical advice perhaps she’s not for you. Other reviewers have felt ‘rushed’ by this office, I have never once been rushed. Your biweekly or weekly appointment isn’t supposed to be an hour long ordeal. It is a quick check up on your vitals and the baby’s heartbeat, so I don’t expect them to take an exorbitant amount of time talking to me, because it simply isn’t necessary.
Overall, I’ve been very satisfied. The doctors are knowledgeable, kind, and helpful, and to the point (which I like). I’m glad I chose this practice and I recommend it to others.
Update:
I am now giving them 5 stars. I delivered my baby at the end of July and had an absolutely wonderful birth experience with Dr.Gopal. She was nice, professional, and made me laugh right up until I was ready to push. I had a fabulous recovery and a beautiful healthy baby girl. Great practice!

I had an amazing experience with Dr. Wertheim. He really makes patient comfort a priority.

New to the area, and trying to find an obgyn was harder then you think.
First my husband and I have been trying for 9 months to conceive. With no luck we have reached out for help. I called and got an appointment fairly soon. I saw Dr. Ray Wertheim and I wish i could make him my regular PCP! I was hesitant on having a male doctor but all of that went out the door upon meeting him. He’s truly a great doctor, and anyone in the Fairfax or even NoVA area looking for a OBGYN should give try Dr. Ray Wertheim. I actually cannot wait to go back (hhahah)
P. S. He was able to reassure me he would be able to help me figure out the underlying issue of not being able to conceive. YAY!

Scary when you read the poor prenatal care reviews and understand that their poor customer service and cavalier attitude regarding their customer satisfaction is trivial compared to the health risks they pose to their patients.

Dr Shin delivered my baby recently and we had a great experience with the practice. I had a rough pregnancy and all the doctors, nurses, and staff is awesome to me.

In a few months I’ve had at least 5 interactions with this office, all of which have left me wondering how they have any patients left at all. They are rude, unapologetic, unconcerned, and cold. The information they offer is either incorrect, (someone else mentioned «diagnosis without testing» which is accurate), or laughably delayed, (I had to go elsewhere for answers because my doctor’s office thinks a week is a reasonable about of time to wait for a return call). When I shared my concerns with a «nurse» over the phone (since they won’t let you speak to your doctor) she simply said «OK». She asked to book an appointment with me and I relayed the awful experiences I have had. «OK» she said again. Got it.
Hey, there are plenty of caring, nurturing, supportive, and competent offices out there – my advice is to go find one! This place is a disaster, and yes, they (proudly) charge more than average.

Nobody loves going to their annual appointment, but I actually kind of enjoy because of how awesome Dr. Gopal is. She was recommended to me by a friend and I’m so glad that she was. It did take me a few months to actually get an appointment with her, but it was well worth the wait. During my first appointment, we went to her office and chatted and she got to know me and answered my questions. It was really great to have that one-​on-​one time with the doctor. The examination went really fast and she has a great way of making you feel super comfortable. I’ve had several of these appointments before and none have ever gone as good as this.
Also, even though it took a while to get my first appointment, it wasn’t that bad afterwards. Once you’re a patient, they do a great job of getting you in quickly. I love the office and Dr. Gopal and would highly recommend her and this practice

OVERALL– 2.5 STARS!
Scheduling — 2.5 Stars
Calling the front desk is pretty annoying because the staff can be a little rude, maybe because they are so busy. Anytime you are in Fair Oaks Hospital, they refer you to Greenbriar OBGYN so basically, they are always pretty booked.
The insurance lady is an idiot, she kept trying to get me to pay $ 580 before even submitting the claim to the insurance company. I told her I am covered at 100%, she wouldn’t listen. I didn’t pay them and I am taking my bump elsewhere.
Dr. Shin — 1.5 Stars
Dr. Shin is very impatient and rushes you out like an assembly line. I did not like her, this is my first pregnancy and I am extremely frustrated when I’m constantly getting scheduled with her. Her answer to my question was, «Sweety I’m the Dr. here»
Dr. Gopal — 2 Stars
Dr. Gopal is very weird, she talks so fast, and does not listen to you. I saw her twice I think, and both times were just weird. She told me if I got too big, they will need to do a C-​Section because I’m 5’2. SERIOUSLY? That is the biggest myth ever. Stay away.
Dr. Pickford — 4 Stars
She is probably the reason this place is still in business, she is very sweet and caring. She loves her patients and is patient herself. She was very sweet and eased my troubled mind. That being said, she is OVERBOOKED so you might end up getting delivered by the other 2 doctors.
Melanie — 3.5 Stars
Melanie is caring and helpful, but she does not deliver anymore.

I was 20 wks pregnant when I had to switch doctors due to insurance. Had my 1 st visit here when I was 30 wks. From my initial phone call to my first appointment, I was very pleased. The receptionist was very informative and helpful, I got a great vibe from her. When I arrived for the appointment I was greeted and acknowledge. I peeked behind and made eye contact with a few others in the office and they all said hello with a smile. I first met with the N.P. She reviewed my records that I transferred and informed me of all my upcoming appointments and expectations. It was a great visit. I believe things happen for a reason, a blessing in disguise. I was nervous at first from switching from my doctor of 5 yrs to now Greenbriar. I’m so glad I did. I even received a call from the nurse whom was checking on me to see if I was taking the added supplements that they recommended. From just one phone call and one visit I feel comfortable and well taken care of.

I have been going to this practice for almost 10 years and am about to delivery my 3^rd child with them. Everyone in their office is wonderful! They are straightforward and honest about what you need to do to stay healthy as a woman but still VERY warm and personal. In the last 10 years, I have moved a few times and still travel the 1 ½ hrs to their office. I have been there through MANY scenarios a woman goes through, even an emergency c-​section. The care they provide will make you feel at ease and like their only patient, whether they’ve just if you are just saved your baby’s life or if your just coming if for an annual pap. I cannot give a higher recommendation!

This office is too busy, you as a patient won’t get the care you deserve. They ask you questions like: ‘What’s the matter, you need to go to the ER?’ for wanting to talk to the doctor or nurse. If you think this is normal, maybe this is the right office for you. If not, avoid. Also you get diagnosis without any tests done.

This is a first for me ( Unilocaling about a doctor’s office) but I owe it to the woman in your life! :)
Setting the scene here, prior to being referred to this Fairfax based practice by not one, not two, but THREE friends I was a patient at two different practices in NoVa (both in Woodbridge). The other practices were «meh» and since I only needed them for the annual checkup thing/​prescription refills, I didn’t mind getting in and out with little personal connection. That all changed when I became pregnant and instantly I was in a frenzy Facebooking all of my friends with kids asking the million dollar questions. «Who delivered _​_​_​_​_​_​_​_​_​_​?, where did you deliver _​_​_​_​_​_​_​_​_​_​_​? and would you use your doc again? When the three aforementioned friends came back without reservation GREENBRIAR I was convinced. After my initial visit (with Connie, the NP) and the subsequent filling of my calendar with sweet scheduler at checkout I was sold. That’s even before meeting the four doctors!
Doctors: One of the reasons I love this practice is because there’s only 4 doctors. During your pregnancy you rotate through all so that when the big day comes, you will know who’s delivering baby. All four (Gopal, Pickford, Shin and Wertheim) are great at what they do and are quite different from one another. Bottom line, while I had an idea of who I wanted to deliver my baby (they didn’t), all of the doctors are capable and caring and I would be thrilled with any of the four.
Staff: The nurses, front desk, scheduling, billing/​insurance staff are wonderful! Really, no negative experiences in this department at all :)
Appointments: The previous reviewer is correct that when you’re preggo– they are very accommodating and getting appointments is no issue at all. Once you come in for your appt, the wait time is almost always very reasonable (but know there’s going to be emergencies that come up!) Now that baby is here, I’m learning that you can make appointments for your annual exam only three months before the time (not one day sooner) so I’ve added it as a «to do» on my Google calendar so I can grab up a spot when it’s time!
Delivery @ INOVA Fair Oaks: I cannot say enough good things about the fact that this practice uses Fair Oaks Hospital. It has all the wonderful tools/​resources of INOVA Fairfax with a much smaller, warmer feel. It’s not as large and chaotic which was a welcome experience considering having a baby is chaotic in and of itself. We loved every moment of our experience and wouldn’t have changed a thing!
Bottom line: There are a *ton* of practices to choose from in NoVa but I can without reservations say that Greenbriar is one of the best. After being referred here myself, I’ve referred three other friends who have since had their babies and passed along the good word as well. Give them a try, you’re certain to find a good fit among their group of caring and capable docs! :)

This place is a horrible excuse for a doctor’s office. They don’t make you feel welcome. Don’t answer your questions. I met with Dr shin or Shen. She was as unhelpful as one could be. The receptionists just laugh among themselves all the time. But are stone cold if you ask them questions. The only good thing are the nurses. They are very sweet. Especially this old lady who did my annual check up was so nice to me. They charged me premium for seeing the doctor and she spent less than 5 mins with me. Do not go here if you have a serious concern and want to see an OBGYN

I love this office and cannot say enough about it! I have had one two babies elsewhere and one baby with Greenbriar. Lets just say my first two experiences were less than ideal. Greenbriar made my third delivery a wonderful experience. Due to my religious practices I avoid male doctors but, was actually delivered by Dr. Wartheim who was the best doctor I have ever dealt with in the delivery room. I am now pregnant with another baby and I feel so safe and confident in this team. The office asks that you see everyone at least once as no one can be sure who will be on call when you deliver. Each doctor is competent and friendly and makes you fell comfortable and cared for. The wait time is outstanding, which I can totally appreciate being a busy mom of 3 kids. If you are unsure of where to turn for great care, you have found it!

I switched to the practice from Women’s Care Group in Reston (who is the worst OB-​GYN practice I’ve ever seen) when I was 6 weeks pregnant and spotting with my 3^rd child. The office was great about getting me in, Connie the NP saw me on my first visit… which was fine, that’s usually expected on first visits and she was very helpful and kind and reassuring that everything would be okay. The practice has 4 doctors so they want you to have an appointment with all of them before you deliver so that you will know and have met your OB when you’re in the hospital in labor. I never had any problems with appointments or wait times my entire 9 months I spent with check ups. My delivery at the hospital started out with Dr. Gopal, who is a riot, and ended with Dr. Wertheim. He was my favorite out of the whole group so I was very happy that he was there for the final moments after 19 hours in labor. He had to spend the night in the hospital because my son didn’t want to come out until 4am and was more than pleasant throughout the whole process. I cannot say enough about how wonderful this group is. Such a pleasant experience, makes me want to have more babies so I can spend more time with them! Okay, maybe not that last part. =)

I love this place. Love love love love love.
After years of dealing with doctors who did not take my health concerns and actual problems seriously (one doctor told me my problems would go away «if I had a baby,» which I think is possibly the most inappropriate reason to have a kid EVER), I am so very delighted to be working now with Dr. Gopal and her wonderful RNs and office staff.
Yes, it can be difficult to get into the office to see a doctor. I think if I had an actual emergency or were pregnant, though, they would find a way to fit me in.
My waits here are generally short, and when I informed the office staff that I do not currently have insurance, they gave me a card to send in with my payment for the lab tests, and I received 70% off my fee. Dr. Gopal also gave me a sampler of pills so we could experiment at no cost to me.
I highly recommend this OB/​GYN because they will treat you as a human and a patient and not as another appointment to get through or a hysteric.

Dr. Shin is inexperienced at answering questions and will make you feel like you are wasting her time. Google her name and find reviews saying similar things about how uncaring she comes off. She is condescending and will make you feel like an idiot for asking questions. She would not allow us a minute to discuss all this new found information. Instead she checked her watch and said please hurry up and sign these forms. We left and did not complete the visit since my wife and I were so upset in Dr. Shin’s attitude and desire to move us along without addressing questions. I’m sure other doctors at the practice are fine, however, I wouldn’t recommend Dr. Shin to my worst enemy. She would not address important concerns relating to my wife’s other health conditions surrounding her pregnancy. This was incredibly unsettling since we were not getting answers. Avoid Dr. Shin until she learns how to deal in a caring fashion.
Furthermore, we were now billed for this visit which was never completed. This place doesn’t know the meaning of customer service.