Jersey Mike’s Subs

I walked in after 4 pm. Three employees were there. No customers. The girl greeted me warmly, the two boys were less friendly.
I quickly ordered a regular veggie sub. At the register one of the guys asked me about some sort of rewards program. I told him it was my first time at here so I didn’t know anything about it. He said if I liked it to come back again and he handed me a coupon for free chips and a drink with my sub. I’ve seen these coupons before. They are a dime a dozen. They’ve never made me want to try them. Today was a spontaneous stop.
The girl was preparing my sandwich and asked if I wanted it «Mike’s Way»? I told her I didn’t know what that means. She explained. She then went on to pile more lettuce than I could ever imagine… and not in a good way. The she pour so much vinegar on I knew I was in trouble. I love vinegar, but not dripping inside and outside of the sandwich! I said just a little oil, and I got twice as much as I would’ve liked. THEN, the amount of oregano was horrible! No one, no one, no one needs that much oregano on anything!
I was offered no napkins and none were put in my bag. Disappointing.
I drove directly to work and pulled out my sandwich out of the bag, which had a wet hole in it. I pulled out the sandwich and the bread on the bottom was a soggy mess!
I essentially ate a oregano-​flavored soggy lettuce sandwich. I tasted no other flavors.
Never again.

Since working at my new job I have been here 3X’s. That’s why I waited to write my review. The first time I ordered I got what I always get a Italian done mikes way and it was dry and not that good. The next two times I had to tell them to add extra oil and vinegar. I have been to other mikes and the sandwiches are good. Every time I come into this location they are training someone new so maybe that has something to do with it. Since then I have met the owner who is very hospitable. Each sandwich since then has been great.

Terrible experience. Woman making my sandwich whispering under her breath but in ear shot she shouldn’t have to make one sandwich at a time it’s against policy. I asked her to do that nicely so she wouldn’t mess it up and I wouldn’t be confused myself. I won’t go back. Still fought me on it after I called her out. Terrible customer service il go the one at route 50 next time.

Jersey Mike’s is my favorite sub chain as they use real roast beef and slice their meats fresh and this location is a solid franchise. Compared to other locations, the staff seems more mature though not always as outgoing, but I’m here for the sandwiches not the experience. The only detraction from this location is the seating. There aren’t that many tables inside and last time I went there was actually no tables available at first. Luckily someone left as we deliberated whether to wait or leave, but since all the staff were focused on making sandwiches and checking people out, there was no one to clean the table before we sat down.

I absolutely LOVE this place! I was visiting last weekend and stopped by. I met the owner who is extremely friendly and suggested I try something new #13 so good! I usually always get the same thing but she knows her product! I highly recommend coming here very fast and excellent service

I came in today to grab some subs to go. The lady taking my order kept asking me what I wanted then walked away twice when I told her so it’s no wonder that my entire order was wrong. She asked what I wanted on my subs so I told her, meatball as it is and the Italian with mayo and mustard. After a fairly long time, the Italian was produced and again I was asked what I wanted and the male working proceeded to put tomatoes on my sandwich as I’m watching him and telling him «no I don’t want tomatoes» (he ended up removing them) when I arrived home I discovered that the meatball sub was soaked in mayo and mustard! EW! Maybe these mistakes would be avoided if you made eye contact with your customer as they’re ordering. Before I got back into my car to go back and fix the sub I called the store and asked to speak to the manager. I was told that the manager wasn’t in, and I could call the owner if I needed something. How do you have a place open without a manager on site? That’s crazy! No wonder the employees were so incapable of providing good customer service, there was nobody there to set an example for them or run the store! I did however explain my problem to the gentlemen on the phone and he did not offer any apology or solution to the problem. Just told me to call the owner. He didn’t ask me if I was going to come back or offer to have a new, correct sub ready for me or anything! Just told me to call the owner. I just moved to the neighborhood and am a big sub fan but I can tell you I won’t be taking my business back to this jersey mikes ever again! Not only am I upset about the wrong order (mistakes happen) but I am shocked that an establishment would open its doors without a manager on site to help customers should the event arise that they need assisting.

I eat at Jersey Mikes at least once a week. I call and place a pickup order on my way home from work. I always have substitutions as I want my sub my way. The folks behind the counter are always friendly and my order is always perfect. The food tastes great and the service is always wonderful … What more could you want?

Love this place! I am extremely picky when it comes to subs and they have never disappointed me. Every ingredient is perfectly distributed and it’s never soggy. The staff is always very friendly and polite. I work in the area so sometimes my coworkers and I call in our order because my break is short and they always have it ready and with as much care as when you watch them make it. I have visited other Jersey Mike’s but this one is by far my favorite.

Went today for a kids meal for my daughter whom I have to pick up from babysitting, I asked for a kids meal, simple turkey breast, when I approach the register, I told her that it was a kids meal and she game me a nasty look, then proceeds to ask her coworker if it was true! Really??? While am getting a drink for my daughter she started lecturing the the other employees about the ordeal, she should of waited for me to leave, extremely rude, if you don’t want to sell kids meals to go the write a sign and put it up! Won’t come back ever again!

Awesome food and awesome people! Everyone there, and I mean everyone, is courteous and works with a smile on their face. They offer the freshest possible sandwiches with the meats and cheeses sliced before your eyes. Get it Mike’s Way for an authentic sub-​shop flavor of some oil and vinegar.
Can’t say enough good things about this place. Go there a few times a week for lunch. Order ahead and pickup in 15 minutes.

Loving this place. Cheesesteaks are enormous! Staff is super friendly and ingredients are very fresh. My goto for subs and cheesesteaks now. Highly recommend!

I have been to jersey mike’s 2 days in a row, this must be love.
I was offered to join their rewards program this time and I gladly accepted. Service is super friendly and fast, they keep the line moving. Limited seating area so most people just grab it to go.

Best chain sub place to boot. Steak and cheese with chipotle mayo, yes please. A decent Italian with fresh sliced deli meat, I’ll take one of those. Taste and value above the other chains.

I gotta be honest, I love Jersey Mike’s. They may not have the best sandwiches ever, but I have yet to find a better Chicken Cheese Steak for the price they offer. That thing is nuts. Get some bacon and jalapenos on there and take a seat because it will rock you.

LOVE Jersey Mike’s! I grew up in Jerz and it’s true, they have by far the best fast food subs you’ll ever find. This location has really nice, friendly, and fast service and delicious food! My only complaint is they serve Pepsi rather than Coke… Nobody wants that.

Jersey Mikes! Yeah!
Love this place. I allow myself lunch out of Fridays. More often than not, i will take myself to Jersey Mikes and get the club sub. I love the bread, i love the cheese, i love the oil and vinegar, and the crunchy bacon… its pretty much the perfect sandwich as far as I am concerned. The folks working the counter are always super nice and helpful. When this place first opened up, i found them to be a tad too chatty, but that has changed, and I like that. Just friendly enough without being creepy. That’s the way i like my sandwiches.

When I was growing in Northern NJ, there was a mom and pop sandwich shop which served the BEST subs around. Crunchy, soft rolls, thinly sliced meats/​cheese, shredded lettuce, oregano and just the right amount of oil and vinegar — heaven!
I get to relive my childhood now thanks to Jersey Mike’s. It’s the closest I’ve come to my childhood experience. Even though it’s a franchise, they do an excellent job with executing a near-​perfect sub.

My coworkers and I were working late on weekends and decided to try Jersey Mike’s for lunch. We had 13 orders of subs and salads. We had some trouble ordering online because the salads wouldn’t go through unless you chose a bread (what?) so we had to call the store about it. Our order was ready by the time we went to pick up, and the staff was friendly and welcoming. One of the ladies asked if we frequent the location often, and gave us a catering menu for the future.
The sub portions were great and the salads looked full and delicious. My only gripe was that there was a TON of iceberg lettuce and it was hard to keep my desk lettuce-​free. I’m sure they just wanted to put lots of ingredients in the sub, but it just made it too messy.
I do want to go back sometime soon and try a hot sub!

This place blows Subway, and other similar sub shops in the area, out of the water. This location in particular is great. They pay attention to your order and create your sandwhich the way you ask the first time. The meat quality and quantity is great — far better than Subway. The place is spic-​n-​span clean and the staff have always been very nice. You can even order online at this location!

Pretty fantastic! The service is great and the subs are even better! I have visited this Jersey Mikes several times since they opened and have not been disappointed! I always order the original Italian Mike’s way and even though I always intend to try something new… the heart wants what the heart wants!