Petland

They have birds, cats, rabbits and puppies. They use to have fishes and fish supply, now it is all gone and I don’t know why. I use to go there and play with the puppies. Some of the puppies have a nasty small and some of the cages were dirty as well. And the puppies cost a lot of money.

This place is extremely unprofessional and rude.
I have been here maybe one or two times. The second time I went, I had played with one of the Pomeranian puppies they had, and the employee that assisted me was very rude and just acted like she did not care, and she did not want to be there. I had also seen a bird that I was maybe interested in. So I go back a couple days later to inquire about the bird. It says that they close at 8:30, however I get there at 8 and they have the doors locked. An employee comes to the door, I ask «are you guys closed?» The employee replies «whats up? Yea, we’re closed. Our boss is extremely sick and throwing up in the back.» and then he hurries to shut and lock the door back. I don’t know if its just me? But my expectations would be that these employees are there to care for these pets and HELP them find homes.

This is probably the worst treatment I have ever seen of animals at a pet store, puppies Unilocaling whenever someone walks buy just hoping for someone to take them out of this god-​awful place.
The puppies are kept in small cages and usually are living in their own filth sadly. They seem depressed and are either sleeping or scratching the glass begging to come out. Puppies this age need lots of love and attention and do not get it here. Go to a breeder or a rescue shelter if you want a nice puppy. I have witnessed a puppy having a seizure here, so sad…
The kittens here are another story. They either don’t have them available for display or they are in the cage slowly dying from whatever disease they have. Kittens should NOT BE LIKE THIS!!!
The poor rabbits here are probably the saddest thing though. They can’t even stand on their hind legs and their cage never really seems clean, along with the parakeets. My friend bought a rabbit from here and it was shaking the whole ride home, it also had contracted a disease and the poor thing needs medicine every day for awhile sadly.
DO NOT GO HERE! GO TO A BREEDER OR THE FAIRFAX ANIMAL SHELTER DOWN THE STREET WHICH HAS A BUNCH OF RESCUED ANIMALS!

Don’t ever get your pets here! I should’ve done my research before getting my bunny here. I wanted a friend for my bunny that u already had and once i got a new bunny from pet land she only lived for several weeks. I came home from work and she was dead out of know where. I fed her and cares for her the proper way, but she died all of a sudden. Now i feel bad that my other bunny has lost his buddy. I am assuming the bunny was already ill before I bought her. Also, the employees had no clue about bunny care and the way they handled them shocked me. The employee picked up the bunny from the back of her neck. She dangled in the air while trying to escape. A well knowledgeable and trained person needs to train the employees and show them the proper way to handle small animals.

Came here on the recommendation of a friend that recently purchased a pup from here. This place is great and extremely friendly. They were super informative jas thoroughly explained the process and benefits. We played with as many dogs as we liked and enjoyed every minute. When we are ready to purchase we will def will be coming here!

They no longer have a fishery or any fish supplies. It’s just a puppy, kitten, bunny, and parrot petting zoo with supplies. Maybe that’s the help you need. IDK

Wish I could give negative stars. Worst customer service I’ve ever experienced in any store. The people who work there are rude and don’t feel like doing their jobs, which includes allowing people to visit the dogs. When I asked a representative to see a dog, he said «those people are actually interested buyers.» I then asked how he knew I wasn’t an interested buyer, and he didn’t know how to respond then proceeded to take the dog out with noticed anger. He then brought out the paperwork for the dog and handed it to me. Noticing that no one around me had paperwork for their dog, I asked why he handed me the one for my dog. He looked at me and said «you’re interested, right?» Already so mad about the situation, I decided not to take it any further and grabbed the paperwork.
I don’t recommend buying your dog from here. As an actual interested buyer, I wouldn’t want my future dog to come from a place like this. The dogs were separated and seemed desperate to have some sort of human contact. Save yourself the headache and time and find a home breeder for your future dog.

This place mad me sick! All the puppies are displayed in tiny little boxes. Puppies at that age need socialization and to grow up with their siblings. I have a rescue dog and I love him. Don’t support puppy mill by purchasing anything from them.

I have always come here to play with the puppies and recently decided to get one. The employee who was helping us was clearly in training because he had to go back inside to ask the manager every question I had, what breed my puppy was, how much, financial plan and etc. But, he was very kind and honest which I appreciated.
Originally, I thought it’d be financially better to apply for a plan and when the assistant manager came out to help me he was playing on his phone the whole time. Was rude when I asked questions and was still playing on his phone. It seemed that after I had actually paid for my puppy that they seemed to be much nicer and attentive. The customer service could be MUCH better.
I didn’t really know much about puppy mills when I got Rosie but she did get sick with a GI parasite. Petland did pay for the medication to treat her and she is doing better. This brought up concern about cleanliness. However, I do love my puppy and will give an extra star just for her.

Their puppies come from puppy mills. If people stop supporting businesses like this, then puppy mills, which breed dogs for profit and are cruel to the animals in the process, would not exist. There are plenty of rescue dogs that have been saved from shelters where they ended up because they were strays or their owners abandoned them. Do the right thing and adopt, don’t shop!

Please please please do not buy puppies from this, or any establishment that purchases dogs from puppy mills. These stores do a great job of marketing their pups and claiming they come from «reputable breeders» but the truth is, they do not. Google «Puppy Mills» and you will have your heart broken to learn what happens to these animals. The Humane Society has even investigated where Petland gets their pups and it’s absolutely deplorable. I understand that its tempting, the puppies sure are cute… but in purchasing one, you are only encouraging them to abuse and breed more.

The puppies here are from puppy mills and nobody should buy animals from this company! According to be Himane Society, «Petland Inc., is also the nation’s largest retail supporter of puppy mills.» Puppy mills are horrible places for animals, and as a dog rescuer I have seen firsthand the abuse and neglect they have to endure and what abhorrent conditions they live in. Shame on Petland for financing this horrible industry and profiting off of animal abuse.
I recently called to ask where their dogs came from and they hung up on me. Twice!
According to the Humane Society (link to report below to back up my claims), Petland Fairfax «bought puppies from at least four major brokers which the United States Department of Agriculture (USDA) has cited for multiple violations.» You can read about these violations yourself.
I beg of you, please do not support this company! There are thousands of purebred ex-​puppy mill puppies and other dogs in need at local shelters and rescues. Please do your research before you buy, and adopt, don’t shop!

I just posted this on Petland’s facebook page «It would be great if you guys could post your breeder information on your facebook page so people can do research before purchasing a dog. Thanks in advance!» and it was immediately deleted and now I’m banned from their site! I didn’t even think what I said was bad. Sketchy if you ask me. I couldn’t imagine why they don’t want anyone to see their breeders names so they can do research BEFORE buying a cute puppy. They count on people falling in love with a puppy FIRST and then hope they don’t look up the «breeders» (which are puppy mills by the way).
Please google puppy mills. All these puppies poor parents are living in horrible conditions that would make you cry if you saw it. It’s really sad that we have pet stores in 2015 with such barbaric principles. Please don’t support animal cruelty and let’s shut this place down!

They sell puppies. Zero stars if I could, just for that fact.
We went in after a long time not visiting, the fish section is totally gone. Asked what happened — employee says, «We’re not allowed to talk about it.» Hm. Makes you wonder what happened.
Crossing fingers that they stop selling those poor puppies like they did fish.

Can you say puppy mills?
Okay, I get it. Where else are you going to find a pet store in the DC area that allows you to interact with nearly all of its animals? Not very likely.
I’ll admit that I do enjoy being able to let the birds perch on my finger or touch the bunnies. But the puppies? They’re an entirely different story.
First of all, the cages are extremely tiny and are hardly cushioned. It looks like more of a hamster display than a puppy, especially since they use nipple waterers.
The puppies are horribly bred. You can immediately tell they are from puppy mills. Initially, they may look like the specified breed, but upon closer examination, you’ll find many physical abnormalities in these puppies. In addition, they are obviously not shown much love or attention, because almost every dog goes nuts when you take it out, and they all seem to want to bite everyone and everything.
There is a reason why larger retail pet stores such as Petsmart and Petco do not sell puppies — it is pretty much guaranteed that if a dog is being sold at a pet store, it is from a puppy mill.
When you ask the staff where the dogs are from, they will of course tell you that they are from reputable breeders. Anyone can tell you anything, and I’m certain that half the staff feeds the customer whatever the employer tells him to say, regardless of whether he truly knows or not. As long as everyone gets paid, who cares where the puppies come from.
I have also seen a number of rarer and expensive breeds, such as the Dogue de Bordeaux, or French mastiff. These dogs are 1.) extremely hard to come by, and 2.) Should only be adopted by very experienced owners. If a breeder truly appreciated the dogs themselves, they would not stoop so low as to sell them through a pet store.
Breeders do not make as much money as people would think, due to costs of food, housing, time, and veterinary care (vaccinations, etc.), but they breed because they have a respect and love for the breed and appreciate them. Puppy mills simply breed to produce pups, sell them, profit, and do it all over again until the dog is no longer able.
DO NOT buy these puppies!
Even if your intention is to save them, you are still promoting the business.
That being said, the aquatic selection is decent, the small animals are alright (though questionably healthy or not), and the toys are overpriced. The place is really only good for going in to look, not to buy.

We were fooled to buy a puppy here, the puppy died within 48 hours, their vet is a joke… So when we came back they gave us a credit for our dead puppy — this place is a striaght puppy mill

If I could leave negative stars I would!!! DON’T buy puppies people!!!
I wondered in here to purchase a automatic feeder for my three ADOPTED cats from reputable shelters/​foster families and not thinking what this establishment was– (thought it was just another Petsmart type place) I’ve been working insane hours at work tired, and as soon as I walked in I was hit with a feeling of dread!!! I could sense all the animals– puppies, bunnies, birds. were all from puppy mills!
The cages were SMALL– just born puppies were in cages by themselves– probably never taken out by staff and nurtured nor walked! Salesgirl didn’t know full story on history with the exception that they come mostly from Ohio and Amish families! Now please excuse me if you are a decent Amish person however 98% of puppy mills are ran by the Amish faith and their logical thinking of animals is not healthy and sensible, read the facts on Google, watch Oprah on her puppy mill episodes…
This place is a disgrace in Fairfax and needs to close! Spending $ 2,000 or more money for a pet is a disgrace and the animals are in a very unhealthy state!
Don’t ever «buy» a pet– instead rescue and adopt a loving dog, cat, rabbit, ferret, bird… it will feel like they rescued you too!
And soooo many more!!!

This place is just a way overboard selling sick dogs from breeders in Ohio that are strictly from Pet Mills.

I should have done more research here before actually going to the location. My girlfriend and I found a dog on their website and we absolutely loved her. We went and looked at her and fell in love with her and did buy her. As we were trying to finish up the sale, one of the workers saw there was a hold on her because she had been treated for a cold and the vet needed to give her a clean bill of health. This was on a Saturday and the vet would be in «Monday or Tuesday».
I never heard anything Monday and then it wasn’t until my girlfriend called them late Tuesday afternoon to find out if the dog was ready or not. The dog was ready and was given «a clean bill of health.» We brought her home and only a few days later we took her to the vet after she coughed up a worm. Turns out, she had roundworm and is currently taking medication for it.

I’ve been a long-​time leisure lurker at Petland, stopping by every once in a while to look at puppies whenever I had some spare time. I’ve always gotten the puppy mill vibe from this place but never wanted to pass any judgment until I had any basis for it. Well, I definitely got that today.
One of the first puppies I saw today was this adorable little dachshund who kept scratching his left eye and kept it partly shut the entire time I was there. On further inspection, he had a pretty significant corneal opacity and/​or drainage coming out of his left eye. It’s hard to tell without looking at it closely, but whatever it was obviously needed veterinary clearance and treatment. FWIW, I am a health care provider and have seen a million cases of conjunctivitis and corneal disease. I realize dogs may present differently, but in this case it was pretty clear something was not right. So I did the responsible thing and alerted two staff members that maybe this should be looked at. One staff member rolled her eyes and said it was normal. Another jolted right past me without looking at me and told me he’ll look at it later (he never did). The next thing I know, the very same staff member who told me this was a normal finding in a puppy placed him in a room full of little kids. I’m sure those kids will be seeing their pediatrician soon to get their pink eye treated. Thanks Petland. It’s nice to see that you regard public health so highly.
I would have at least appreciated a comment from staff that they care enough to address the issue, or at least assure us that this has been seen by a veterinarian. Instead I think they demonstrated very clearly that they have very little regard for the well-​being of their animals and their customers. Please be wary of any purchases from this place. A simple google search for «petland puppy mill» will tell you all you need to know.