Skinner Ossakow & Associates

My son got oral mouth surgery and the doctor and nurse were amazing with him. He was very nervous and both made him feel really good and it was an excellent experience.

The staff aren’t friendly, and lack any sincerity for emergencies. The crown that was placed by Dr. Luck broke in less than a year of having it. I would ask for specification about charges and fees, and yet there were surprise add-​ons to my totals. «Oh we didn’t tell you? Our bad, you have to pay it anyway. Right now.» I miss the dentist who was in the office before, Dr. Wang. They accepted payment installments for patients who had financial struggles, and they actually cared about their patients. Dr. Wang and his hygienist actually took the time to thoroughly explain everything, including why they did what they had to, what every tool they used was and what it was for, and options for what they could do (like the pros and cons of having your tooth pulled or root canal, and which was the better choice and why). Dr. Luck is no where near the excellence of this man. When my crown broke via Dr. Luck, I emailed the office about it. There wasn’t an apology for their mistake, or anything close to sincerity. I chose to not go in for fear they would charge me for THEIR mistake. It wasn’t my first crown, but it was the worst. My other crowns have never broken, chipped, or fallen out.

I was a new patient and this practice is by far the best one that I have been at in a long time. From the moment you walk into the door you are greeted by a member of their staff. They all are friendly and nice; which puts many at calm when going to the dentist. I was pleasantly surprised when I found out that Dr. Luck did my cleaning personally which was nice to know, in the past at other dental practices the hygienist cleaned my teeth. Dr. Luck was extremely knowledgeable and carried the conversation during the cleaning. It is apparent when you talk to Dr. Luck that the has a passion for her patients and wants to help in anyway possible. The office is open early mornings which is a plus, they also have a wide arrange of availability pretty regularly.

Great dentist and the staff that is just phenomenal the customer service can’t be better. I recently had 5 cavities filled here, and it was actually my first time I ever had any dental work done. Dr. Luck and her assistant did a great job never felt funny afterwards, the hours are great I always made it to work on time after. I have never had such a pleasant experience at any dentist office that I have gone ever. I actually am going to be having cleanings done now more often, and will have to pay out of pocket for the cleanings since Insurance only pays every 6months. But I don’t mind paying out of pocket since this place always makes you feel comfortable, and I actually need cleanings more often. If you are looking for a great doctor and friendly staff go see Dr. Luck and her staff. I don’t feel like they have anything that they could improve on.

I saw Dr. Luck last week as a new patient. At first I was confused by the website because it says «centrevilledental» so I thought that the practice was too far from me (I live close to D.C.) but then I realized that they have a number of practices much closer to this city so I booked an appointment. The scheduler was incredibly friendly over the phone and I was able to book an appointment immediately. Usually, you have to schedule several months in advance but Dr. Luck had appointments available immediately so I was able to stack all of my medical appointments on the same day, reducing my time off from work. When I arrived, the receptionist had me fill out some forms and then I waited in the bright and comfortable waiting room until being called back. I got there a bit early so I figured I’d have to wait until my appointment time but Dr. Luck was able to accommodate me and everyone was super pleasant about it. No waiting!!! It was miraculous! Usually, when I stack appointments for the same day, one of the appointments runs late and it impacts the rest of the day, but Dr. Luck was able see me almost as soon as I got there. I waited about 10 minutes until she finished with another patient, but still went back before my appointment time.
When I went back, the incredibly friendly hygienist took a full set of X-​Rays. The equipment is really top of the line! I just had to lay there while she zapped the X-​Rays.
Then Dr. Luck came in to check my teeth. I can’t say enough great things about her! She was funny, friendly, thorough, descriptive. I don’t usually enjoy visits to the dentist, but Dr. Luck explained everything, including the tools she was using so I didn’t freak out about the sharp and pointy objects! She also used the suction tool regularly so I didn’t feel like I was drowning (some dentists forget to do that!). When it was all over, my teeth felt cleaner than after any previous dental visit AND they gave me a chapstick! Usually the dentist gives you a toothbrush (blah) but I’m addicted to chapstick so this was a real treat! Overall, I give Dr. Luck 5 stars because everything was perfect from start to finish and exceeded my expectations. HIGHLY recommend!!!

Today I had the pleasure of having my first appointment at Skinner, Ossakow and Luck-​Fairfax location. The staff were friendly and professional. The office was clean and neat. Dr. Luck is very professional and she has a calming demeanor that puts you at ease being at the Dentist. Her skills are superior and her passion for dentistry is evident. She truly cares about her patient’s health and thinks of creative ways to make dental hygiene a priority in a busy person’s world. I am looking forward to my next visit! I’m sure to take all the educational advice and apply to my everyday dental health… I hope for a cavity free visit in 6 months!