Fairfield Collision Center

Fantastic service! Tony took great care of me and my car, providing timely updates and a very accurate estimate. The work they did is fantastic, with the added benefit of using all OEM Audi replacement parts. Thank you Tony and team!

Just wanted to give a shout out to Tony.
Thank you for the service yesterday. You are the best. We are lucky to have your business in the community. You were recommended to me by a friend and I thought it was a bit far from my home. But it was well worth the drive!!! Margaret A.

Tony was a pleasure to deal with and my car came out looking brand new. And the turnaround time was a day less than I had been originally told. A bonus!

Look for a better auto body shop. My car was in a little fender bender, the bumper had to be replaced. The accident happened late November. Called to make an appointment for assessment and repair. Fair enough, they said bring it in early December. Well three weeks have past and not once has the shop ever called to give us updates on the progress to fixing the car. Each time we the customer has to call. Well now it’s almost xmas and we had to call again only to get a run around about oh my parts guy forgot etc… This is not a small place either, it is a professional looking shop, a big place. Don’t let the apperance fool you.
Terrible communication and terrible service. Use a different shop.

Very quality. Car was damaged in a minor accident – not only did this shop repair my car (looks literally like new) but they also buffed the exterior, removing a bunch of lift scratches and other superficial damage that had built up over the past few years. Really quick too – beat the estimated repair time by a day and a half.
Wasn’t cheap (about 1.3 times the price of another shop where I had an estimate done) but given I was only out the deductible the price was a non-​issue for me.

Took great care of my car. Looks fantastic! Was up here in CT for work all the way from Atlanta and was hit by some dumbass kid in a mercedes at Starbucks. Took 4 days to repair and I couldn’t have asked for better customer service. Thanks again!

Seamless painless experience! Gene took care of everything. My Honda CR-​V got severely damaged during the ice storm we had a couple of weeks ago. I called on Thursday and got an appointment on Monday. Parts were ordered, rental was reserved and I showed up to find everything taken care of. Swiped my card and I was on my way in my rental. I figured the 2ft snow storm the next day would slow down the repair time since everything was closed; but no my 7 day repair was done in 5 days and I got the call Friday that I could pick up my gorgeous shiny good as new car! I would not use anyone else — FCC’s the place for me!

Well thought I would give these guys another shot after a disappointing first go around with repairs to my Audi. First time had to take it back several times because first they didn’t even finish the work, second time because of the actual work, third time because the bubbles in the paint from there work. But all and all came out looking good, but horrible communication from the Asst. Manager Rick. So this go around I thought it would be much better, ofcourse I was wrong. Went in for an estimate ofcourse got Rick again who said he would get right on my estimate and email it to me. Well 2 phone calls and 4 days later no estimate or even a return phone call. Shame on me I should of learned from my first experience that if a person doesn’t return calls or take pride in what they are doing they never will. So don’t waist the hassle of driving on 95 to go see them because you will just be more upset by your service.