Starbucks

Terrible Customer Service
Can not make a simple espresso to save their lives!
I ordered a HOT espresso & emphasized I wanted it hot. The «so called» barista gave me a warm espresso & when I said it was cold she said «I don’t know what to tell you»…
What a little SNOT!
She did not offer to remake it or heat it up in any way. She offered NO CUSTOMER SERVICE AT ALL!
I asked for the manager & she said «she is not here» & just walked away…
I love Jungle Jim’s but Starbucks is losing their touch by hiring these «do nothing, spoiled little brats»…
Good call on this one Starbucks!

I absolutely love the (5440 Dixie Hwy.) Fairfield Starbuck location. The management, the staff, and many members of their clientele, have all become very caring personal friends of mine. I have actually become so impressed with this particular Starbucks location, that you are now reading the very first review that I have ever taken the time to write for any business or establishment. I also hope to see you there sometime soon. Please support my very dear friends. I know they will take very good care of you. Brandon (a Barista) said, «That’s the way we roll»!
ps… «Oh an by the way»! for anyone who wants better service, from young people who may have just entered into the workforce, consider offering them a few words of encouragement. «It works for me»! «Hey»! why don’t some of you very busy people join with me, an actually thank the Starbucks Corp. for the opportunities they have given so many of our young people. «I love you guys»!

Next, stop on the Starbucks tour…
You may not know this, but I can’t be in the vicinity of a Starbucks without stopping in. I love them so. What I love most about Starbucks in general, is how the baristas always seem like they are having a great time. You almost never see the stress of the line, waiting guests, and endless milk steaming in their attitudes toward their guests. This location is particularly convenient to Jungle Jims’ customers because there is a cashier window open into the Jungles Jims market as well as a store open and accessible to the street.
They are open until 9:30, which is great for guests and their coffee is to the uniform standard I have come to expect from Starbucks.

Poor experience and won’t be going back. Horrible customer service. Very loud music to the point you could not have a conversation. One staffer was cleaning the floors and dragging every chair and table around the tile floor making horrible screeching sounds, to the point that everyone just left in disgust. It had to be intentional; anyone else would have been quiet and picked up the chairs. Staff was clueless that their job is also to provide a comfortable place to enjoy your coffee. My guess is they have an absentee manager. Avoid.

I stop at this Starbucks just about every morning on my way to work. The baristas are very friendly, and they get the drinks out fast even when they’re busy. I’ve had a lot of bad Starbucks experiences (like mochas that just taste like burnt milk), but every drink I’ve gotten at this location has been great. The only inconvenient thing about it is the second counter inside Jungle Jim’s. It’s usually not an issue in the mornings, but during the day it slows things down significantly.

Poor customer service! Barrista made drink wrong then didn’t want to correct it. Avoid this Starbucks.

Gotta hit the ‘Bucks when I can. I love almost any drink prepared at a Starbucks, no matter what location.
One word describes the 2 we ordered here.
Tasteless.

Unique location. Fast service. Happy employees. The customers from Jungle Jim’s take up all of the tables. So we visit inside.

I confess I’m not a fan of Starbucks, but if you are do yourself a favor and avoid this location. The 2 counters, one inside Jungle Jim’s, the other inside the store, just add to the chaos. It’s slow, and slower. The people who work at this location seem as confused about the setup as the customers waiting on drinks. If you do have to go here use the counter inside the store, at least it’s kept clean, unlike the one inside Jungle Jim’s, which can get pretty nasty, especially on weekends.

I go to many Starbucks in many different locations in the tri-​state area. This location I was surprised at the brevity and my iced drink was very watery.
This was my least favorite location. Normally Starbucks gets a 4 star rating from me — so disappointed.

Ok, so granted. I am not much of a coffee drinker so this may not be the most fair review ever, BUT with that being said, I’m not rating the product itself. I’m rating the experience I had here.
I am a caffeine junky and tend to stick to Rockstar Energy drink more often than not. After this trip I may have to stick to that regimen. The drink itself was fine, nothing amazing but ok and kept me awake, which was the desired result. But it took me at least 15+ minutes to actually get said drink.
I have the patience of a saint, (I’ve shot children’s photography if that says anything.) I watched person after person who had ordered after me walk up and grab their drinks. And I stood by and waited, and waited, and waited some more for my drink. I don’t have a clue what it was, or what Venti means so I’m also not coffee cultured obviously, but after standing there and finally returning to the counter to see about the whereabouts of my sweet concoction, I felt like someone kicked my puppy, and that’s not a good thing.
The kid behind the counter looked at me and said, «Oh, you haven’t gotten your drink yet.» He was the one making the drinks. I shook my head from side to side with a pout. He responded, «Oh crap, I must have given it away to someone else.» I don’t know about coffee, but I do know that what I ordered wasn’t common, so someone was in for a surprise.
If I drink coffee it has to be beyond recognition so it tricks my brain into thinking it’s actually liquid sugar. Now, granted. they got busy all at once and the poor kid was probably overwhelmed. I get it, but he didn’t even apologize!
I ordered a piece of blueberry something or other and it was not good either. I actually threw it away. I DON’T“T THROW AWAY SWEETS!!! UGH. If you need a quick coffee fix, find another location or another chain all together. This location needs to be renamed to Starsucks.