It is now taking over two weeks for bill pay to deliver payments. When I talked to the Travis CU service center supervisor, Mea, I was basically told it’s not their problem. I was told it takes this long for the mail to get delivered from the east cost, really! What century are they in? I asked if this was acceptable for them and she seemed to think it was OK. Not really OK for me when I count on timely delivery to my creditors who are not quite as understanding as Mea seems to be. I have banked with Travis CU for over 30 years but maybe it’s time to look at USAA, they actually seem to care when I call with an issue.
Sam H.
Évaluation du lieu : 4 Fairfield, CA
Fast service, both at the teller window and lobby. Real friendly staff. 4 Stars only because I’ve had issues with having to call a 1800 number and then be told I have to go into the branch, only to be told to call the 1800 number again.
Jerome J.
Évaluation du lieu : 2 Vallejo, CA
Service is very slow i havent been greeted since i came in. I jus wanted to open an acct smh signing up for an new acct is a process by it self so it would great if i could get services to get it done so i could finish the other million things i need to get to during the day
R V.
Évaluation du lieu : 5 Fairfield, CA
Always courteous, fast & accurate. I’ve been with them for over 30 years & this has always been a good branch. Plenty of parking. Close to the mall. Plenty of ATM’s.