Work World

Normally, I don’t even write reviews but I had to make an account just to rant about this store. We bout some work boots for 109 $ as a gift to my dad but he didn’t accept it so we wanted to return it. when we came to return it, work world refused to refund us and said they can settle for store credit, who does business like that? avoid this store if you don’t want to get scammed.

Good selection and friendly staff. I would give it 5 stars if there prices weren’t so high… still a great store though.

This place have DISGUSTING costumer service. My mom asked for a gift receipt and they acted like they didn’t understand so gave her a copy receipt. It was safety boots for $ 108, we threw away the original think the person would like the gift but they didn’t so we took it back with the receipt that the woman who claimed to be manager with her assistant issued. When trying to return a new unworn boots today, the guy was being so rude and saying we can’t return it with the copy receipt and even with a gift receipt they wouldn’t allow the return anyways. What kind of policy is this? Target, Walmart, Nordstrom, Macy’s, Costco… etc you name it, they will issue you a return and even able to pull up the record of your purchase. I can’t even deal with this low end store, low class costumer service, rip off people store, China service. And the guy was being rude on the phone saying what’s good with the gift receipt and was trying to lie saying other store will not issue refund with a gift receipt or copy. What a bs. I can’t believe this store able to stand on the market with the dumbest policy and dumbest service. I would never return to this store and I’ll let friends and family know. Don’t be blind and buy it from this place you’ll be sorry.

Today I visited this store which I shopped at in the past. I have never had a problem until today when a friend not mine was looking for a pair of steel toe work boots. There was a guy there who’s tag read Assistant Manager. Immediately he came off as arrogant. Their women’s shoe section was so small compared to the men’s which wasn’t my issue but when I asked this Assistant Manager why it was so small, he actually said it was because if you give give women too many choices they have a hard time choosing… WHAT??? Is that something to say out loud to a potential customer who is planning on spending at least $ 100 on good work boots? I am still so surprised at his response. This is the store where I have bought my shoes for the last few years and now I think I will buy my next pair somewhere else. Too bad that guy is part of management. They just lost a good customer.

Went to Work World to buy some scrubs for work. They have a great selection of brands, colors, & sizes. Mark greeted me as soon as I walked in & pointed me in the right direction. He was very helpful & knowledgeable. I ended up purchasing 2 pairs of Dickies scrubs totaling $ 71.00. May seem a bit pricey, but I had checked other locations & this seems to be the average. Plus they look & feel of good quality. The store was very organized, neat, & clean. I will definitely be coming back in the future!

Let me start off by saying how deeply impressed I was each time I visited the store. I have been consistently greeted with kind and knowledgeable staff that were all to eager to help with everything from simple questions about products to serious issues like getting the shirt off the mannequin because it’s the last one and I gotta have it.
One staff member in particular has been with the store for years (that I know of) and has gone above and beyond on more than one occasion. –Thank you Antonee!
You have another loyal customer to add to your list. …see you guys next payday. =)
Brandyn

If I could give this store 0 stars I would. The service is terrible and their products are the worst. The bald employee with the beard was absolutely rude and so was the black assistant manager. I highly suggest going literally anywhere else beside this place.

So, I went to this store to buy a pair of work boots I bought a pair of $ 140 Timberland boots, I work in a indoor carpeted place I wear these boots 3 to 4 times a week for 8 hours. I haven’t had the boots for more than 6 months and yesterday I noticed my right boot soul has a crack from side to side, so I thought maybe their defective. I called the store and explained to them what my issue was, who ever I spoke with immediately shut me down and said that the average work boot lasts about 4 to 6 months, I’m sure they don’t tell this to the customers when they are buying boots. Don’t go to this place for boots go to Redwing next door.

The customer service I just got was outstanding. The sales associate, Marcus was so professional it was almost shocking. I haven’t experienced excellent customer service like that in years. Great job.

This is the first store in california. it’s been here FOREVER! This is a one stop shop for any working man or woman! Their expanding on their woman gear but at least they do have a section or two. They have boots, shirts, button up shirts, pants, shorts, hats, beanies, socks, raingear, belts everything a man or woman needs! They have scrubs, jackets, sweatshirts, shirts, shorts, pants for woman. The staff are always friendly and very knowlegeable about their products! Prices do vary… some are kind of expensive BUT the quality and their merchandize last forever so paying an extra buck or two isn’t tOo bad if it last a bit longer! =) The store always looks great! everything seems to be in size order, easy to find and if you cannot find it a sales associate will find it for you quickly! Their brands include dickies, Carhartt, Wrangler, Levis, Wigwam socks, Columbia, wolverine, Timberland Pro boots… Just a mass of differenet brands and prices. I know the columbia here is WAAAAYYY cheaper than buying columbia at a R.E.I or sports authority! That’s a PLUS! =) I love their beanies for winter too. I will be coming back! Great place!