Lcc Sunflowers

I was away on a deployment during my mother’s bday so I thought a flowers service would be a great idea. She was working on her birthday so I put her workplace down as the delivery address, and I thought it’d be nice to show her coworkers and clients that someone is thinking about her… Except they didn’t deliver until past 5pm. My mother had already left work and was on her way home, but a coworker called her back so she can get the gift (flowers, balloons, and chocolate). This company completely defeated the purpose; her bday at that point was almost over…
And the flowers were just okay. I’ve never sent someone flowers before, but I sure will not be using this company again. An overpriced gift that was late and nothing special.
⁰⁄₁₀ would not recommend.

As mentioned by someone else, I WISH I HAD READ REVIEWS BEFORE PURCHASING FLOWERS THROUGH THIS COMPANY!
I understand that an advertisement is designed to make something sound better than it usually is in actuality, but shouldn’t the product in some way resemble the ad?
In this case, apparently not. Not only did the arrangement look nothing like advertised, all the blooms were peaking when delivered. So the arrangement will be dead in a couple days. Again, false advertising, as the ad says most would be in bud form.
TOTALLY DISSATISFIED.

If I could give NO STARS I would. My daughter and her family sent me flowers on Mother’s Day. The address of the florist that was on the card was the address for this location
The arrangement vaguely resembled the arrangement on the web but it looked like they just plunked flowers in a container. One of the main flowers had a missing petal. By Monday (one day later) the flowers had started to die. You would think that for what they charge for an arrangement that they would send flowers that lasted more than 1 or 2 days. The card that came with the arrangement stated that «your flowers will stay fresh for a week. 100% satisfaction is our goal and our guarantee.» Since the flowers started to die after one day 1 called the 1 – 800 customer service number given on the card and was told that they would deliver another arrangement. Since it was Friday and we were going to be in and out all weekend I asked that the arrangement be delivered on Monday when I would be home. By late Monday when no arrangement had been delivered I called the local number for this location and explained the situation and asked about the replacement arrangement and was told that I had to call the 800 number. I called the 800 number and was told that the original florist (this location) had rejected the request to re-​deliver so they had reached out to another florist to request the replacement. Apparently that request was also rejected. The customer service agent said that she would escalate the situation to a supervisor. I was contacted by a supervisor and told that they would try a third florist in the area. The supervisor also told me that he would email me a $ 20.00 coupon and I told him that unless I could find an arrangement for $ 20.00 it was a waste since I don’t have confidence in the company or the quality of their flowers or their guarantees.
i still don’t have a replacement.
UPDATE: After talking to their 800 customer service people several times with no success I went to Twitter and IM’d the customer service there. After several messages back and forth a new floral arrangement was delivered to me with an apology. The new arrangement was quite nice and the flowers did last 6 – 7 days like they were supposed to look and last. However, I can’t raise my stars because I don’t feel confident that if I sent a floral arrangement from 1800flowers that it would arrive with fresh flowers arranged like the picture of the arrangement that
I picked out.

If I could give 800 flowers a negative rating, they’d deserve it. Last year on Mothers Day they delivered late. This year they didn’t deliver at all. They refunded my money, but frankly that’s not a satisfactory solution. They only do one thing, and the completely failed at doing it.
Furthermore, I instructed them to take me off any, and all, mailing lists. And that I’d never deal with them again. I told them that if they sent me anything, I besmirch them anywhere and everywhere that I could. They responded to that email with «we gave you your money back». Not helpful.
Two weeks later I’m again receiving emails from them. Totally unsolicited emails.
Do not use this service. Do not be tempted to give them any contact information for yourself or anyone else. Not only will they fail to provide the only service they have. But, they’ll never leave you alone.

Thankfully my flowers aren’t dead like everyone else seems to receive. The quality of the flowers are really great. But there is absolutely no skill or artistry to the arrangement at all. Its just a bunch of way too tall flowers sparsely shoved into way too much greenery at varying awkward heights.
I looked up the picture of what the FTD advertises this should look like and can’t even believe its supposed to be the same thing. There’s about ¹⁄₃ of the flowers than shown. Plenty of greenery though. Thanks for being so generous with the greenery!
Thankfully, my fiancé is out of town right now and they will probably die before he gets back. I don’t want him to see what was actually delivered in contrast to what he meant to be delivered.
I’ll probably take everything apart and try to remake the arrangement after trimming them. The flowers themselves are great.
I wouldn’t order from this location. If your options are ordering from the Beltline 1 – 800 Flowers or going to Tom Thumb and trying to make something yourself, seriously just try to make it yourself.

My husband ordered item 99 222 and was delivered at my work and come to find out that I was missing the bear and the box of chocolates!!! We called the 1800flowers directly and was on hold for long time. The rep named Jan told us that they would deliver the item the following day on our home address not work, it’s because I don’t work Saturday. Anywyas I was so upset because up to now, 4 days later I still haven’t received anything!!! They have poor customer service that’s outsource! Ughhhhh!!! I know it’s just flowers but I wouldn’t complain like this if my husband didn’t pay more than $ 100!!!

THIS 1800 FLOWERS SUCKS!
I ordered VALENTINE’S DAY LILIES, 25 BLOOMS W/​CLEAR VASE. When the package arrived for my wife for Valentines day there was 6 flowers and vase in the box at her door with 3 of them dying! I ordered weeks in advance and they still manage to ruin this day for us. She was traveling and out of state so I will not be able to replace 1800 Flowers mistake. I have ordered from the store also and had a terrible experience at the store. Please don’t give them a second chance and read the reviews about this company. Just disappointed again and don’t want you to feel this way…

I am writing this review as I’m standing in the store pissed off. The flowers were delivered all damaged and wilted… literally falling apart. I just wanted to get at least my moneys worth so came into the store. He says ‘This is what you paid for. What do you want me to do about it. Get your refund back online because I cant give it to you here.’ There is also a long line of people waiting to scream and yell at them so there’s your sign. Stay away from this place unless you are going to come and handpick your flowers… this place does not even deserve one star. Sorry.

Called with an order to go to a client. Had 5 of the exact same thing to go to the exact same address — just different people. Can’t believe how long it took to do that. Wish I knew of a good local florist.

Run and don’t look back! I wished I had read the reviews before ordering from 800flowers… To say the least I was very disappointed.
I called in for same day order at 8:30 am. My only request was that I needed the flowers delivered to my friends job by 1 pm for her bday. I was told this would not be a problem. When I called later that afternoon apprx 12:30 I was told the bouquet was on the delivery truck and in route. I called again at 1pm to find out if they had been delivered, only to be told they were dropped off and left with security. Now NO one has seen the bouquet. $ 100 fruit bouquet and no one has seen them.
When I complained about the situation I was told I should have called the store directly instead of using the .com site and that because they are a franchise there is nothing they can do. Seriously? So I’m out of money for a bouquet and it was never received by the recipient? When I continued to complain the franchise owner Mark hung up in my face. I called back and he said there is nothing he can do and hung up on me again.
100% smile guarantee… yea right. Your smile will be guaranteed using another company for your bouquet, flowers, etc.
800flowers clearly do not care about their customers and I will NEVER use them again. Tell your family and friends to run or get run over by their shady tactics!

It should even receive a star. Ruined Mother’s day. I should have just gone with my original florist Pro Flowers. Even worse the customer service on the phone and online. Wasted my time and money. Never again will I supports this company.

FROM MY VERY DISAPPOINTED AND HEART BROKEN WIFE WHO WAITED FOR HER FLOWERS ALL DAY:
I am so beyond disappointed and frustrated. My husband ordered a Flower Arrangement, Teddy Bear and Strawberries to be delivered on Fri ²⁄₁₄. He even paid a premium to assure that it would be delivered on that day to my job. ²⁄₁₄ is our Anniversary on top of Valentine’s day. I patiently waited all day since I usually receive something from him every year if I have to work. So then 6:00 rolled around and still nothing, not a call, email or anything. My husband said that he tried to call customer service around noon since he hadn’t heard from me. There was a recording that said no one could speak with him because they were too busy. He checked his order status online at 6:30 PM on Fri ²⁄₁₄ the status was «Order Placed». That was it. So, on Saturday EVENING ²⁄₁₅ he gets an email stating that the delivery was attempted on Fri 2/14…WHAT ?!! Then we go to check the order status again and it stated that the delivery was on truck and attempted on SAT ²⁄₁₅ and NO ACTIVITY IS LISTED FOR ²⁄₁₄ AT ALL… APPARENTLY IT’S OKAY TO OUT-​RIGHT LIE TO CUSTOMERS.
WE Will ABSOLUTELY NEVER use this company again and we will be telling everyone we know and come in contact with about our experience. We will follow every route possible to inform the public about the absolute ridiculousness of 1800Flowers.
I just don’t feel that the full refund is enough. Everyone needs to know how awful this company is.
The $ 20 coupon definitely is not sufficient because we will NEVER EVER use 1800Flowers again, Ever.

I will never use 1 – 800 Flowers ever again. I ordered flowers to be sent to my mother on Valentine’s day and the jerks didn’t deliver them! I even paid an additional fee to have them there on February 14^th.
Around 5pm when the flowers still had not arrived, I decided to track my order online. The status on the 1 – 800 Flowers page just said «order received» and had a little disclaimer saying the tracking feature may not be accurate on busy holidays… How convenient! I decided just to call them but that didn’t work either. When I called there was a message that said the wait time was very long to speak to a representative and that none of the representatives would have any additional info other than what is available online. So pretty much I couldn’t get any information about my order and no one at their company knew anything about my order either.
On the 15^th the flowers still hadn’t arrived so I called again and waited on hold this time. The girl I talked to was completely disinterested in her job and after I gave her all my information she asked me to hold then transferred me back to the main line!!! I had to wait another 12 minutes to speak to a human. The guy I spoke to said he would track my order and I told him to just give me my money back which luckily he agreed to do.
Later that day, I got an e-​mail confirming my order was being delivered so I had to call them, AGAIN, to make sure my order was canceled. I was assured the order was canceled, my credit card was being refunded, and it was some kind of automated message, but at 5pm on the 15^th the damn flowers were delivered! So yet again I had to call them and was told to just keep the flowers for free.
On top of all that, the $ 85 arrangement was tiny. If I had paid for it I would have been furious. The whole experience was very unprofessional and took up way too much of my time.

Buyer beware! My husband ordered me flowers for Valentine’s day. They got here today, and one rose was completely broken off and stuck back into the bouquet, and another rose was almost broken, drooping all the way down the side of the vase. The greenery was broken off, and at least 2 of the roses were discolored and dying. This florist would not answer phone calls. Go with a different company– STAY AWAY from this sloppy branch of the nationwide company (even if you order online, they will come from here! So STAY AWAY!).

apparently this store recently opened in december. and of course. it’s that time of the year again to buy overpriced roses for valentine’s day. this place has a bunch of different arrangements. and prices aren’t as bad as i expected. additionally. there was some promotion going on. so i got an extra 15% off. not bad for flowers for valentine’s day.