JCPenney

Some people are better off in positions where they do not interact with customers. The old hag in the jewelry department was offensive to say the least.
Sephora was funky and dirty. Everything was touched and manipulated. Make-​up brushes were everywhere as well as make-​up stains and residue. People traffic is not an excuse to leave such an important section like Sephora in disarray and filth. I have been to Sephora in bustling busy Manhattan and I felt like I stepped into a private beauty parlor in the back of my closet. If they can achieve that, a store in the middle of this ghost town J.C. Penny can be bothered to present the merchandise in a way where you don’t feel like you may contract ebola if you touch anything. Also, understand that this Sephora location is small and lacks merchandise. But what does it matter if everything is contaminated?
The women’s clothing section was jam packed with racks and disorganized. There didn’t seem to be any categorization.
This was my second time ever in a J.C. Penny store and I am very underwhelmed and flabbergasted.

I’m updating my review for the Manager at Sephore. I could tell she felt really bad for the mishap. I could hear the sincer apology in person. She was very kind. I don’t need the extra goodies, but she was kinda enough to throw in a few things to make up for my inconvenience. I’ve always loved Sephora over Ulta. don’t fail me again!

Great stylists here. I get the best haircuts of my life from Rene. She is a master stylist and really does a terrific job on my hard to cut hair– thin, baby fine and curly. I have observed the other stylists here and they all do great jobs. Edgy styles to traditional– a really great salon– I had better cuts here than at the high-​priced spas down the street.

Friendly staff. Great inventory. Good sales.

This review is for the department store only. I just don’t like the central checkout location.

Great customer service and excellent cut, color and style. I got highlights and a cut. It was expensive, but that’s because Tammy is a senior colorist and stylist with 25 years of experience. I love my color and cut! Will definitely go back!