Pizza Hut

I received a refund after talking to the manager, but still, I won’t be going back. Sounds like it’s a bunch of kids working there that need better training.

Ordered pickup and they forgot to give soda. Had to go back to get the soda and they didn’t even say sorry or compensate for the fact that we had to drive all the way back for it. A lot of work to be done on their customer service skills.

Decent neighborhood pizza place. Ordering through Pizza Hut app for iPhone is pretty easy, husband prefers to order via phone.
Order taking this time was quick and should be ready in 15 minutes.
Ordered 2 medium pizzas, sausage and pepperoni and one beef and jalapeño. Side of breadsticks that my teenage daughter adores.
Fair price for a fair product. Not the best but had worse.

If I could give 0 stars I would! I ordered a pizza online said I’d be here at 7:50pm (40 min wait) so since I’ve been at work then home cleaning I decided pizza it is for my family of 4. While I was in the shower pizza hut called, I call back speak with a man after waiting almost 5min for them to answer he has no idea so he apologized for my late pizza and said he’ll get the manager, he gets on saying well we didn’t send since you didn’t answer no where in the email did it say they would call it said I’d get an email to confirm. Then he tells me he’ll send out… Wait my pizza has been sitting 20 min and you want me to pay for cold pizza? I could make a new one and you can wait 40 min! What? Well since I’m diabetic and have already taken my insulin that’s really not going to work! So thanks pizza hut your awesome!

Literally the nastiest pizza I’ve ever had. I only ate one piece and threw the rest away. It was cold and undercooked. Do not order from here! I’ll be complaining to corporate as well.

So the district manager contacted me about my previous review and said they were coming to the store to work and fix the issues I mentioned. He also gave me 2 vouchers to come back and give them another try. Well today we came back and they got the order wrong AGAIN. We order half spinach on one of the orders and we got the order and the whole thing has spinach. I uploaded a picture of the pizza and receipt. Usually this is something I would over look but this is the 6^th mistake. I’ve given this Pizza Hut far too many chances to fix their issues.

Ordered for delivery and the pizza was disgusting. Completely not cooked and soaked in greese. Had them remake it and the second one was even worse. They need to teach their cooks how to properly cook a pizza. Do not order from here!

the number listed takes u to some distribution center and not the place up the street. we ordered a pizza with no onions and white sauce and mild wings. they sent everything completely wrong except the pepsi. somehow they managed to get that right. it took so long for them to deliver the food even though we live right behind them. when my roommate tried to call to get it corrected, there was no live person to speak to. it kept taking him to an automatic directory and in that time we couldve drove up to mcdonalds and ate… twice. i warned him about the pizza hut chain, i dont hear of anyone eating there anymore and i have been turned off for years now. its not the same as it was growing up in the mid nineties… this is ridiculous! close the place down!

9:30 in Friday night and they are put of dough! And the guy working there could give a damn!!! Who runs out of dough!

First time doing a carry out here and the customer service was exceptionally amazing!
To start, I don’t normally do Pizza Hut, as a matter of fact it’s probably been almost a decade since I’ve had it. I just recently moved to the area so a friend wanted to order some. No regrets, I’ll definitely be coming back due to the amazing service.
I down loaded the Pizza Hut app on my iphone. We ordered a thin crust extra bacon chicken supreme pizza and some bread sticks. We tried to order it with white sauce but unfortunately the app didn’t allow it. I called the store and they made absolutely no hassle of it, asked me for my name told me to put the order through and when they got the ticket they would just make a note of it, since there was no room for notes on the order either which is equally lame. But none the less taken care of. Picked it up 20 minutes later.
Now walking in mind you it was a packed Friday night at peak hour the line was practically out the door with such a tiny front of house. They were efficiently going through the line though so I was still in and out in under a couple minutes. Rob greeted me and everybody else with amazing customer service. A smile on his face, using names, double checking orders, asking if there was anything else we needed and a fond farewell. Outstanding for what I was expecting from a Pizza Hut.
The pizza itself was mediocre. Surely there was a reason white sauce was not an option online and the «crispy» thin crust was not crispy. It was warm when we left but it seemed to have gotten cold pretty quick 10 minutes later. Bread sticks were good. Weird. My friend assured me he’s had much better pizza there before.
Maybe next time…

I go here often and the prices are great the food is HOT on delivery and always enjoy ordering from here. The one time i picked up the pizza they told me due to the specials i would save alot of money if i picked them up, like 30 $!! (big family) and when i went there they were very busy but had my food hot and ready with a smile. Love it!

Alright, they are going back up to 4 stars… I got an email from corporate and a call from the store manager, Ben (who was sincerely apologetic — not fake at all) Had wonderful free pizza on them tonight. Somehow I did get deleted out of their system (hey, it happens — just say so upfront and fix it…). Will continue to order from here!