Red Wing Shoes

Worst customer service I’ve ever experienced in my life. Bought a pair of boots from a different store and they hurt my feet so I brought them in to return and both the store employee and the owner were quite rude and wouldn’t give me a return even thou I was still within the 30 day comfort guarantee. I ended up going to a Red wing store near south center mall and met a very nice lady who was quite helpful. Returned the boots and I came back later and was properly fitted and my feat are happy. I suggest staying away from Federal Way. :(

These guys are awesome. Super knowledgeable and friendly. Steven was a wonderful help and gave me great advice.

11 years in commercial construction and this place has best boots around, no doubt.
Great family-​owned store! Very genuine helpful people. 5 star store!

Excellent service as I was the only person in the store anyway, so that would be the expectation.
I was in search of a black work boot for my job that goes up 6 inches from the ankle. They and only a couple of other places sold what I was looking for as I had noted from looking at internet web sites first to see what styles were out there. Some were cheap and some were not.
I’ve always wanted to check out Redwing Shoes anyway. I get into the store and told the sales person what I was looking for. He asked a few questions, said he would like to measure my feet so he knows if I need narrow or a half size. They carry it all.
Unfortunately for me, the one boot that I really liked was half a size too big and he would have to order the right one which would take too much time since I was leaving the next morning and the Tacoma store didn’t have that shoe at all.
I wasn’t opposed to a regular style black work shoe so I began to look at those. Never really thought about a slip on style but he had me try on both. Low and behold both fit like a glove. They warranted use of a shoe horn but that was great. Both felt great and looked just as good.
Redwing is not a cheap shoe joint so don’t get sticker shock. If you really want a very quality built work shoe that’s also comfortable, don’t miss checking out this chain. Especially good for those who stand long hours or have to do a lot of walking. I would recommend these guys. You need to take care of your feet and they will take care of you.
I wound up buying both pair at $ 134.99 each but my feet haven’t been disappointed yet. The job I was going too had me standing for over 12 hours. My ankles were what bothered me a little but that’s not because of the shoes. That’s because anyone who stands long hours is susceptible to getting cancels. No blistering on first time out or strange rubbing. This place is a winner
You sometimes actually get what you pay form.