As me and my husband are sitting waiting for our food I was so irritated I had to write this now instead of waiting!!! As soon as we walked in this short middle Eastern man came around the corner from the back and stared at us and has been watching us since!!! Let me say that our waiter is awesome, super friendly and helpful! However this man who I assume is the manager or owner has a problem and has caused me to not want to be here!!!
Sierra G.
Évaluation du lieu : 4 Saint Louis, MO
Almost a 5 star experience. Our server Kelly was awesome. Very knowledgeable with the menu and had some great suggestions for personal modifications on each plate. She was on top of things and paced the meal perfectly. The food was delicious and my(generally high maintenance) grandparents even gave thumbs up for the temperature and taste of everything on the table. The only disappointment throughout the entire experience occurred within the first 2 minutes of entering the restaurant. We had to change our number of guests on the wait list from 4 to 5 and the hostess(Jessica) seemed completely inconvenienced with this simple task. I informed her that we were more than alright with squeezing into a 4 top, I just had a very impatient grandma with me and wanted to ensure that we could be sat within an accurate time frame(we were initially told 15 minutes). She then extended the wait 20 more minutes even though there was a steady flow exiting the restaurant and only one name ahead of us. She lacked any form of the hospitable attitude required of a front of house employee(especially the first one that guests meet walking through the door) and more so she was just rude. I work in a high pace restaurant, and have dealt with people flooding the host stand and demanding priority, this was not the case and her blatant attitude was uncalled for and detracted from the overall team atmosphere and work ethic that everyone else, including the manager, adamantly displayed throughout the rest of our visit. Management and service was on point. Easily the best iHop location in STL. Don’t let one grumpy mood spoil the rest of your contagiously happy employees.
Kim C.
Évaluation du lieu : 4 High Ridge, MO
Have eaten here several times for breakfast, lunch and dinner. Always good food. My daughter and I love eating breakfast here. Staff always friendly and service is good.