Horrible customer service. Stopped in to grab a bite to eat and use the restroom on our way to Northern California. Went to the restroom and it WASDISGUSTING. 4 out of 5 toilets were clogged, toilet paper on the floor and overflowing trash cans. When we came out to order, I told the 3 female employees(who were leaning on the counter, doing nothing) that the bathroom was in a bad way and needed attention. They all stared at me and said not one word. Nothing! I stood there for a good 30 seconds waiting for them to acknowledge my comment or something and then I finally turned around and left. Obviously cleanliness and customer service are not high on their list.
Alexandra F.
Évaluation du lieu : 5 San Francisco, CA
Quaint little Taco Bell connected to a Mobile gas station. It’s a «normal» Taco Bell, not one of those hybrids that are a Pizza Hut/Taco Bell/KFC hybrid type. Nice stop on the 5. Correction– life saving stop on the 5. Taco Bell never fails to be there when I need it most.
Chris C.
Évaluation du lieu : 2 Concord, CA
One of the worst Taco Bells we’ve been to, no wonder its one of those«captive locations» with few other choices and no other stops within 30 miles. three of the items we ordered weren’t in the bag, so had to pull over and walk up to the window and ask for them. and get this: When I told the employee that they left out our chips, he said, «Are you sure?» Really?! Do you think I would be standing here at your drive-up window if I wasn’t sure? Think about it… He looked at me like I was trying to scam two more bags of chips. Then my husband yells out to me that they also forgot the quesadilla. Warning I5 travelers, check all your bags before you drive away from the window at this place. Now, about the food. Those chips we finally got were stale, the tortillas on the burritos were old and crusty, and the 7 layer burrito had about a tsp of beans and a cup of lettuce. This location is definitely relying on its customers being long gone on the highway and never coming back to haunt them for bad service and food. My advice, wait the 30 miles for the Taco Bell at the next exit.
Mrs. L.
Évaluation du lieu : 1 Carlsbad, CA
The only thing redeeming about this Taco Bell is that the food was ready quickly. Dirtiest bathrooms on the i5! The shell station wasn’t much better, but at least there was no blood or fecal matter on the walls.
Ben B.
Évaluation du lieu : 3 San Francisco, CA
This is what you would expect for a Taco Bell attached to a gas station, it was busy, it was fairly efficient, with a couple of minor mistakes, but it was still good. Nothing says road trip like eating at Taco Bell. The double decker tacos, the crunchwrap supreme, I mean they really are pretty much the same four flavors put into different packaging, but damn they’re good. The only issue as to why this wasn’t a 4 star trip was that the wife’s spicy Dorito taco came out in about 15 pieces. She ended up having to eat it as a spicy Dorito tostada salad instead of a taco. Not too big of a deal in the end, but when you’re spending hundreds of calories you want it to be spot on perfect!
Sarah D.
Évaluation du lieu : 5 Los Angeles, CA
Taco Bell. The only proof that there is a god. I’d like to cover myself in mexi melts, 5 layer beefy burritos and chicken gordita with baja sauce. I feel horrible about myself now but it was worth it.
Jan F.
Évaluation du lieu : 3 Glendale, CA
Soft tacos and the mexican pizza was yummy!
Jay V.
Évaluation du lieu : 1 Fresno, CA
Keep on driving past here and drive some more until you find a gas station or a taco truck because the food i got here was really gross! Besides it being cold. The warm stuff was like it was nuked and then re-nuked. Never coming here again.
Chris G.
Évaluation du lieu : 5 Temecula, CA
Nice gas station.
Tomas P.
Évaluation du lieu : 5 San Carlos, CA
In a Mobil gas station, this Taco Bell is extremely clean with a kitchen that is more open than I normally see. Hillary was extremely nice. I had the Cantina Bell Bowl and it was delicious. The food came out really fast and was fresh. For a fast food restaurant on highway 5, I don’t think this Taco Bell can be beat.
Henry S.
Évaluation du lieu : 2 Dublin, CA
Made a pit stop here on our drive along the 5 and man, this taco bell sucks. I have a feeling since they don’t get too much traffic through here everything sits. Our tacos and bean burritos just did not taste good. I know I know… Im reviewing a fast food joint but damn, I had to tell everyone. Skip it and drive down a couple miles to the next cluster of fast food joints.
Jerrica N.
Évaluation du lieu : 5 Danville, CA
the workers were awesome! made me a half pound cheesy bean and rice burrito even when it isn’t on the menu anymore :(
Vanessa F.
Évaluation du lieu : 1 Covina, CA
We stopped by here on the long drive from LA to the Bay for a quick bite to eat. We walked in the door 15 minutes to closing, during which the entire place was filled with an awful smelling smoke. Between coughs we asked the lady at the register what that was, and she said it was all gunk from throughout the day being burned off… so it was cheese and meats and lettuce and stuff. That’s great and all, but whose bright idea was it to do this while they’re still open? Probably the same lady who snapped at the cashier for asking us if it was a for here order or to go. 15 minutes before closing, and it had to be a to go… we were only told this after we ordered our tacos and nachos. Thanks lady, can I eat my nachos in YOUR car? We got our food, and contemplated taking a seat since it really wouldn’t take us 15 minutes to eat. As we were contemplating a family took a seat while preparing to order, and they were told they could not be sitting as the place was almost closed. Alright fine. So there we were, banished to sitting on the curbside in front of taco bell. Not just us, but many families eating on the sidewalk floor while the taco bell lady sweeped around us. One lady tried to go back in to get extra napkins for her toddler(about 8 minutes before closing, and the lady sweeping told her she couldn’t). Why this lady was so cranky, I don’t know. Why they just couldn’t lock the door at closing and let us eat there(like a normal restaurant would), I don’t know. It’s not like we were all going to lollygag, we were obviously all busy in the middle of the night trying to get our butts to one end of the state or the other. And if you are going to be banishing people to eat outside at least put some tables out there.
Mike F.
Évaluation du lieu : 1 Covina, CA
One of the most filthy Taco Bells I have ever been in. I understand it gets a lot of foot traffic since there aren’t all that many stops on the way up and down the 5. Not only is it dirty, but the staff are not friendly and too concerned about getting home. When it’s 30 minutes to closing you shouldn’t require customers to take their orders to go. Tacos are kinda messy and not fun to eat in a car. I had to end up eating with some other customers outside on the sidewalk. And then we’re told we can’t be «loitering.» Well we wouldn’t be loitering if they gave us 5 minutes to eat a taco. Absolutely ridiculous.
Lucy K.
Évaluation du lieu : 1 Los Angeles, CA
Deer God help this hole in the wall place. We stopped here for a quick bite and to power back down the road — which is what I assume most people are doing here. I stepped into the bathroom and never in my life had I seen such a hideous display. The chick literally dumped all the trash cans out onto the floor and was sweeping it up — I cant even comprehend what the hell was going on there. GROSS x 1000000000000000
David W.
Évaluation du lieu : 4 Santa Clara, CA
Drive thru diet menu A Beefy 5-Layer Burrito is 540cal! In the middle of nowhere and cheap. Diet menu is about the same…:-\ The cashier was really nice even though she was just overwhelmed with hungry and tired customers.
Sean B.
Évaluation du lieu : 3 San Francisco, CA
It’s only«okay» but you’re in the middle of nowhere and it’s this or McDonalds. They were fast and polite enough, but they don’t have Diet Mountain Dew anymore since they got some weird new permutation of Dew that nobody likes that will go away in a month.
Ocee D.
Évaluation du lieu : 2 Denver, CO
2 Stars Messed up my order and gave me a retarded look when I asked for it to be fixed.
Maureen B.
Évaluation du lieu : 1 Bay Area
After driving what feels like an endless stretch between the Bay Area and LA, you’ll see the exit on I-5 that lures you in with the promise of a Taco Bell. What a dump! Be prepared to wait a looonnngg time here. You can amuse yourself by watching the staff scurry as the manager stands with folded arms watching. The tables are scattered with cheese and lettuce droppings, as if there were taco mice pooping everywhere. After waiting about 15 minutes to order, the kid behind the register left for about 5 minutes. Apparently he was crafting a «Cash Only» sign he slapped on the register. This is a half baked Bell at best, attached to the mobile mart gas station. Next time, Fosters Freeze for me. TIP: if you MUST go here, use the drive through window so you don’t need to see the chaos your meal is emerging from.
Ruggy J.
Évaluation du lieu : 3 New York, NY
I can only imagine that if you’re stopping at the Taco Bell in Firebaugh, California… you’re on some sort of road trip. If not, if feel sorry for you. Along interstate 5 through central California, the routine goes something like this: –Miles of ugly scenery –One random exit that takes you to a street called Beetlebum, or Buttonwillow –10 more miles of cows and dust –A McDonalds, Mobile station and a truck wash –15 miles of bovine, some tire shrapnel, and abandoned cars –A Jack in the Box –50 semi trucks carrying tomatoes –A Taco Bell I’m pretty sure you get the routine. There ain’t crap in the middle portion of the Sunshine State except some shitty fast food joints, agriculture and mini vans with those annoying stick figure stickers depicting an entire family with a last name like ‘Smith’ or ‘Jones.’ With that being said, after about 5 hours of continuous driving through the most disgusting scenery I’ve witnessed outside of Texas, this particular Taco Bell was a god send. It’s a Taco Bell, so you know what they serve. But the service was as friendly as you can expect from a desert town like this, and the lines moved relatively quickly. There’s also plenty of parking, and quick access back to the freeway.