Hy-Vee

Good prices, friendly staff and good choices. Ready-​made food is great for dinner. The dietician is nice to see. Customer service desk needs to be better staffed. Overall, a nice grocery store with above average extras.

Love the staff and selection BUT whenever I visit on a weekday before 11am there is only one cashier working. I’m not going to wait. I spend my money elsewhere.

I love hyvee! Everyone who works there is super nice! The meat counter is OUTSTANDING! They have so many varieties of meats prepared in various ways which makes dinner easy.
They also always have really good deals.
100 stars!

I love me some Hyvee! They’ve got great tasting, and very reasonably priced, Chinese takeout in the store. They also have awesome pizza for takeout. They stock stuff that super target doesn’t. Some stuff is priced right, some is overpriced. It’s a decent mix that makes grocery shopping there worth while.

Do not buy they’re pre made pizza! I would rather eat a frozen pizza! It was disgusting

I love Hy-​Vee, especially the Fitchburg location. Their prices are not the lowest, but you can find great deals if you pay attention. The meat department has fantastic deals and the staff is super friendly. They are usually very well staffed and the staff is very willing to help. Store highlights: the natural foods department, salad bar, and meat department.

I’m not really sure where to start. Over the past several months we have watched Hy-Vee’s overall service steadily decline in several areas, but this review is focused on their godawful catering service.
Here’s the background. We decided to have a wedding party at our house this Summer, since our wedding was a private one in the Keys. We spent a lot of time scheduling and planning this party, and several of our family members flew across the country to attend.
I suppose I should have known better, but what can I say? We decided to go with Hy-Vee’s catering service as they had a nice-​looking menu and brochure, and the store manager (Lucas Glasgow) assured us that Stephanie’s catering department is second-​to-​none.
Here’s how the catering process was communicated to us. First, we were to choose from a basic menu (we chose barbecue), and then could add the sides that we wanted. Having done that, we were informed that Stephanie would call us the week before to confirm the number of guests and if any particulars had changed. Great.
Unfortunately, Stephanie never called us back! Being very concerned, we visited the catering department to make sure our service was still scheduled. The first time, we were simply told that Stephanie was out, and to try back the next day. My wife did check back the next day: Stephanie was gone on vacation, returning after our party. Not that this is a problem; we certainly understand vacations and as long as a backup is in place, there’s really no concern.
Upon our 3^rd visit, we discovered there was really no backup. This is now Friday, the day before our party!!! My wife, being the wonderful and reliable person that she is, went to find someone in the market since the service desk was completely unhelpful. And indeed she did find someone, who was preparing our barbecue. That’s right: cooking the meat the night before. Now, anyone who knows barbecue can tell you that’s NOT a good sign.
The party comes. All the guests are assembled and having a very good time. Hy-​Vee shows up, and sets up the barbecue and sides on our kitchen bar. Upon opening up the meats, it’s clear they are overcooked and dry. Completely terrible; tough, dried out meats that are difficult to even chew through. Our guests, being the kindhearted and gracious people that they are, never complained to us of course. But we were mortified. It seriously ruined our party for us – the very special day that we painstakingly planned for months. Afterwards, we received a $ 100 discount (after some haggling), but that’s not the point is it?
Please. If you are considering Hy-Vee’s catering, I respectfully ask you to re-​consider. We don’t want this to happen to anyone else. I wouldn’t have taken the time to write this unless I was completely devastated by something. Maybe you will get lucky, I don’t know. But if you hire these people, you are playing with fire.

Worst service of my life. They also say that they are 24-​hour but randomly shut down for 15 minutes multiple times a night to «update» their system and don’t allow you to check out during this time. Prices are also really high. Don’t go here.

HyVee is not an inexpensive grocery store. HOWEVER. there are certain things I will reliably purchase there simply for their quality or availability (and sometimes, they: are: actually the cheapest in the area.)
I have a lot of dietary restrictions to shop for in my household: we are gluten-​free, mostly dairy and soy-​free, and also eat very little processed food.
Processed, wheaty products are cheap, and their allergen-​free alternatives can be expensive (242% more, according to recent studies.)
At HyVee, I primarily purchase from the produce section (quality and availability,) meat counter (quality and price when on sale,) and their wellness/​allergen-​friendly section (selection and price with wellness discount.) The key for the first and last (especially if you prefer organic produce) is to go on a Wednesday, when all items in the wellness and organic produce departments are 15% off.
This, in addition to my regular coupons, often makes purchasing these items at HyVee cheaper than going to Woodmans (whose produce can be questionable,) and FAR more convenient as well.
(Staples like eggs, cereal, and canned goods, etc, are still cheaper at Target/​Woodmans, though.)
Their wellness department staff at HyVee has also been very receptive to hearing about items customers would like to see carried, and I often see them on the shelves in under a month.
The only major drawback I see for HyVee is its overall pricing being more expensive than your average grocery store — they do an excellent job of marketing food like most industries market clothes or other products, which costs money, and that trickles down to the consumer. It’s incredibly effective though — if you can afford it.

Was is in town for a visit and stopped by for some to go food. I was pleasantly surprised by the lady standing behind the counter making fresh sushi to go. The taste was really good and would compared to some of the best sushi restaurants I’ve been to in LA. The store had other items and other menu times that you could get to go or eat there.

We love Hy-​Vee! The employees are friendly and helpful. Kids can get a free banana and a free cookie at the bakery. They have a great selection of produce, an awesome salad bar and cheap ready to eat food. I also love their meat counter and natural food section. They have Organic Valley, Siggi’s yogurt, Kalona milk and yogurt and Fage. It’s hard to find all of those it one store! The only reason they don’t get five stars, is because of the higher prices. I could never do all of my shopping here.

I apologize that I do not know the lady’s name, but she works at the register for to go food by the salad bar. She’s always friendly and smiling and offering things I may have forgotten! Thanks HyVee! I love shopping here!

I’m so happy they built this as it’s so much closer to us during our cold harsh winter. The place is clean, neat and the employees are so helpful there. Sometimes I stop at their salad bar or the Chinese buffet to eat before I shop or take out when I’m on the way out the door. They are a bit more expensive than other stores but it’s worth it and they always have weekly sales items. I think all their employees know me as I’m there all the time! Their cashiers are great too as they run up and are at the cashier if they see more than 2 people in line. I just hate standing in long lines! Definitely recommend this place to others. It’s much bigger than the one on Whitney Way and offers so much more with high quality produce, meat, seafood, etcetera. With it being so cold this winter I think we were all hibernating in our houses with our fireplaces going. When I run out I’m always running into my friends and we are munching away on their samples while we catch up with each other.

Never thought I would be reviewing a grocery store but Hy Vee warrants it. Close to my home it is not only convenient but a pleasure to shop there. Their staff are friendly and quick to provide assistance. Produce is well maintained and fresh. For a large store, I feel not only their bakery is solid but their seafood/​meat counter is some of the best in the city. Clean, bright, always well stocked. What more can you want?

Returns can be a hassle! Attempted to make a return at the Fitchburg store and was told the pots and pans are not in the system, even though they’re Hy-​vee branded. Thus, I would have to return the pots to the Madison West store, where I bought them. This is a huge hassle and only foresee this issue being more pervasive for others with the holidays.
Stores operate ‘independently,’ thus certain items are exclusive to that store, even though they’re branded with the Hy-​Vee logo.

Couldn’t ask for more from a grocery store. Great selection, especially in the fresh meat and seafood sections. Store is incredibly clean and well kept, and the staff is much more friendly than your average grocery store staff.

Less than impressed, primarily because of the pricing.
I swung through the liquor store to pick-​up a few house warming gifts for a friend… let’s compare:
1L Cabrito Reposado Tequila @ Woodman’s = $ 17.99
750mL Cabrito Reposado Tequila @ Hyvee = $ 26.99
750mL Cointreau @ Woodman’s = $ 22.99
750mL Cointreau @ Hyvee = $ 26.99
2011 Decoy wine @ Woodman’s = $ 14.99
2011 Decoy wine @ Hyvee = $ 22.99
Boo. The Cabrito is especially egregious — $ 9 more for 250mL less? No thanks.

Love the new Fitchburg Hy-​Vee. Clean and bright, very friendly and helpful staff. They seem to have just about everything I need, no need to bounce around multiple grocery stores. Cool racecar shopping carts for the kids, their fast-​food Chinese is decent, take n bake pizzas are good, bakery made an awesome birthday cake for me, and butcher helped explained meat cuts to me for a Pinterest recipe. I could go on and on!

We tried a lunch here not knowing what to expect. Expect that you will get a delicious satisfying meal, well worth the price. Various members of the wait staff kept stopping to ask if we needed anything. y girl friend and I both had the chicken special cooked with garlic herbs and a mango glaze sauce. Not only was it delicious but the asparagus spears and potatoes filled the plate. The plates are deceptively small because neither of us could finish the meal.
All in all, if you want a nicer meal than the usual, the Market Grill is the place.

I am thrilled to have Hy-​Vee in Fitchburg! Before Hy-​Vee, I would have to go to several different grocery or specialty stores to get all the items I needed. Now, I only need to go one place. Hy-​Vee has everything, including specialty items that other stores generally lack. In addition to carrying specialty items, they have an impressive variety. For example, at other grocery stores in Fitchburg, I have struggled to find coconut milk, and the stores that carry it have a limited selection and supply. In contrast, Hy-​Vee had a wide variety of brands and flavors of coconut milk to choose from!
Another pleasant surprise was how quickly I was served. At 5:30pm on a week night, I did not have to wait in line to get deli meat or to get fresh bread sliced at the bakery. At other grocery stores, I typically wait at least 5 minutes to be served. When I was ready to check out my groceries, I did not have to wait in line at all!
The staff was very helpful and friendly.