DoubleTree by Hilton Hotel Flagstaff

This Doubletree by Hilton, it’s Very well kept around the grounds and also inside the hotel itself they do have a nice cocktail lounge of a huge fireplace for little get-​togethers and hang out the staffing is very friendly it is located about midtown great location to get you about anywhere you need to go with in about 10 to 15 minutes or less lots of parking no problem with that but they do have a restaurant with the sushi bar heard they have sushi at the restaurant I would say but the service is very good and fast, most people will always come back to this place a second time maybe even more and pop in and out just to see how everything is but you probably won’t be disappointed.

We stayed at this hotel last weekend and paid top dollar, $ 250/​night, for this basic standard room. We had one of those noisy neighbors above and called the front desk three times and even talked to the noisy neighor ourselves, without any results. The next evening after returning from a day at the Grand Canyon, we were all very tired and just wanted to eat dinner and get some sleep. We returned to our room to more non stop pounding and running noises from the neighbor upstairs. We asked again for help from the front desk, but it went on all night until 2 in the morning.
Consequently we checked out asap in the morning (heavy running resumed upsatirs at 6am!). We advised the front desk and asked about the «make it right» policy card we noticed in our room. We were offered nothing to make it right, not even an apology.
We were very dissapointed in the Hilton brand. We would expect a sleepless night in a lower priced chain, «6» type motel but expected more from a high priced hotel. If you are going to charge for an excellent experience, you should provide it. Double Tree did not deliver.
D Hobbs

I have stayed here quite a few times and always go back because of the service and accommodations. They are very friendly at the front desk and will always help you with whatever you need.
My most recent trip was this past Friday and Kristin Thames was the Manager on Duty. I was greeted personally by her and she had me upgraded to the next room type due to my Hilton Honors status. There was even a WELCOME BASKET in my room upon my arrival… TOP NOTCH SERVICE… THANK YOU Kristin!
The only thing that kept this from being a 5 STAR REVIEW was the restaurant. They seem to be unusually SLOW every time I go and the food is really not that great. I skipped it during this visit and had breakfast outside of the hotel.

Pros: Free Wi-​Fi, Direct TV, extremely comfortable beds, modern décor, modern bathroom, clean, staff friendly
Cons: Built poorly (you can hear every little thing through the walls), separated buildings with a bridge only on the second floor linking them together, very low ceilings for tall people

I stayed here overnight as I was passing through on a holiday weekend. Still exceptional quality, was upgraded to a suite. I will continue to stay at this DoubleTree when I’m in the Flagstaff area!

Planning a trip to the Grand Canyon, I was looking for a hotel as close to the National Park as possible. The problem I found was that the closer you get to the canyon, the more expensive the hotels get, and the lower the ratings get. A friend suggested I stay in Flagstaff, which has lots more options for hotels/​dining/​shopping. The Hilton Double Tree had a great price, great reviews, and great location (attached restaurants, close to other shopping, etc). The rooms are really comfortable with GREAT beds, large bathrooms, and the biggest jacuzzi tub shower I’ve ever seen! I wasn’t that impressed with the shower head itself, but the water was hot & the pressure was great. The towels were big & fluffy, the linens on the bed were fresh & crisp, with a great duvet & comforter. The warm chocolate chip cookies were a nice touch too! Also, having a restaurant attached to the hotel was great since the last thing I wanted to do after checking-​in was more driving! This is a great property, and I would absolutely stay here again.

Rooms are clean, quiet, and nice. Complimentary cookies at front desk are awesome. Staff is extremely friendly and nice. Really close (walking distance less than 1 mile) to convenient market, drug store, and world famous mermaid coffee chain.

I come to Flagstaff for business a few times a year and always stay at the Doubletree. I always receive friendly service. The beds and pillows are comfortable and the rooms are spacious with good amenities (fridge stocked with complimentary water bottles, safe, coffee maker –although I don’t drink coffee, hair dryer, desk, iron). The fitness center is small, but adequate and up-​to-​date. And I love the chocolate chip cookies! They aren’t always warm, but when they are they are so good! I often ask for a cookie a few times during my stay and the front desk staff are always happy to oblige. The hotel is within walking distance of Safeway (grocery store), with restaurants and shopping (Target) also super close. Free breakfast would make my stays here even better.

Hilton /​Doubletree Flagstaff is nice hotel and management does cares how there guest are treated by their staff.

Clean and very cheerful. I would have rated it higher if the price was more reasonable or at least they offer breakfast for the money

Simple and clean. Not much to complain about. It was $ 200/​night for 2 queen beds which I think is a bit excessive for the location and amenities. So it’s a great hotel but not sufficient value.

Favorite part was when I asked about the sign that said «Adopt a chip» it was referring to getting their free chocolate walnut cookies, which were amazing! Gooey chocolate, warm chips and crunchy outer crisp.
Room was clean, bed was comfortable, but the AC wasn’t too strong. Also, it was easy to hear the guests above us waking around. Not so happy with the water pressure in the shower, and thought it would be free complimentary breakfast. Oh well. Overall, I had a comfortable stay, but highlight was definitely the cookie!

Second time I have stayed here and it’s in a great location. Rooms are clean, quiet and beds are comfortable. These photos are on the property — one from our room and a couple from the parking lot.

I remember… a few years back, being in a hotel out in 29 Palms. The only reason I recall that stay, was because I had a crackhead pacing the floor in the unit above mine, all night long, non-​stop. And I use the term «crackhead» loosely, because most crackhead’s I’ve seen are skinny, and wouldn’t make much noise walking across a floor. This was not regular, Tyrone Biggums, no… this must have been one of them big-​old, mother-​of-​all-​burgers eating, mayonnaise dipping, éclair munching, milk shake slurping, finger licking fried chicken eating, cracker ass crackhead!
Anywhoo… my hiking partner from Japan and I were trying to get some shut eye before our 1am wake up, when we fell asleep around 9pm on our very comfortable queen beds… he on his, me on mine. Then, let’s say, around 11:30, voices from a nearby raucous party filled my room and jarred me back to reality. Looking at the clock, I cursed the noisy neighbors under my breath with a whisper, so as not to wake up my roommate, with a «comeee onnnn jaaaaaack asssss»
Then I remained in that state where my internal debate team was all fired up.
«Let’s get up, grab the phone, join the gin-​sodden blottos, get a photo, and post it to this review»
«Um, nooo. If you do that, you’ll be wide awake until you have to get up, and then you’ll be dragging on the hike»
«You’re right… darned you. Maybe some other room will call the front desk and report these red-​nosed rednecks»
Eventually, they quieted down, and we got another hour of rest… bringing the evening’s tally to a whopping… three and a half hours of sleep!
Regardless of the crunked punks, this is a very nice property. I would have liked the jacuzzi water to be hotter, but I didn’t even use the spa, so what do I care?

Internet is poor
Shower drains so slow
Toilet drains so slow
Bed was hard
Trains were loud
The best thing about this place was the towels

We rolled in on ³⁄₁₇ at around 6:30 pm and the lobby was busy, bar was hoppin’ but we were able to check in without a wait and as a bonus we were the guests of the day! This prize got us an amenity basket in the room and complimentary breakfast for the following morning.
The lobby is modern and business like, the room is very clean and updated. Bathroom is in excellent condition. The air conditioner fan was annoying loud and woke me several times during the night.

This place was nice and clean. Very quiet when we stayed here. There was a funny bartender named David at the hotel bar who was very friendly. He went out of his way to check on us and bring drinks to us. We asked him what his specialty was and he said he just makes really good drinks in general. He wasn’t kidding.
Anyways, I was surprised to see some of the poorer reviews of this place. I thought the place was pretty nice and couldn’t find anything to complain about.
And the warm cookies are awesome when you check-​in.

Spoke with the manager and the hotel gave us a night as well as Hilton honors points, we did stay another night on a different date, the room was upgraded to a Jr. suite and was very nice this time around. Room service is still an issue with this hotel, only got half of our order on the first round and an excuse and it was cold both times they brought it to us. overall, a much better stay, but avoid the room service and just eat somewhere else.

Nice and clean. Nothing to exciting about this hotel but I’m sure the last thing people are looking for in Flagstaff is excitement. The room was nice and the bed was comfortable. The in room fridge was a good addition. The highlight of my stay were the free cookies.
The front desk on the right side doesn’t catch your eye and looks more like a place trying to sell time shares which was a little confusing.
Last negative I had was with the in house soap they give to all their guests. My skin felt so dry after using it, I had to go buy lotion.
Obviously my negatives are splitting hairs. In the end I’d recommend this hotel.

Most likely return.
Love the cookies ! The beds could be a little bit softer. The noise level could of been a little be less. Lots of groups and lots of children (very young to high school) maybe more staff should be alert able this issue. Heard a few couples not happy .
Over all a comfortable hotel — next time I will be sure to request a higher level and not ground and hopefully not have to listen to wild children running the halls and slamming doors. (we did report twice)