Michel Tires Plus

I have brought my truck and my girlfriends car here for tires. They sell at a great price and Joel is very knowledgable. He can point you in the right direction at a fair price. On a busy day, you can be out in an hour. They also provide coffee and let you change the channel on the tv. Perks man, perks. Coming here for all my auto needs

These guys do a great job. Very professional and honest. They won’t try to sell you things that you don’t need.

I had a tire blow out on I-​75 and these guys took good care of me. Price seemed fair (I don’t buy tires very often, so who knows?), service was quick & friendly, and while I was there they even offered to share some of their pizza lunch with me, which was a nice touch.

It saddens me to have to write this bad review.
I moved to Cincinnati a little over 3 years ago and was delighted to find a semi-​local service station with great service, great techs… just great everything. Michel Tires Plus was the only place I’d ever found that could actually FIX my car where all other service providers failed. But things have changed in the past few years…
The past three times I’ve gone to Michel Tires Plus in Florence, I’ve walked away upset or disappointed. I just walked away today for the third and last time because after having left it there for over 24 hours and being told what time I could pick it up, no one at the shop bothered to start working on my car until I showed up to pick it up. It was utterly frustrating to have to sit and wait for more than an hour for someone to start working on my car, and I even had to cancel another appointment elsewhere because my vehicle was not ready. To add insult to injury, the cost of the repair was almost $ 100 MORE than I was quoted on the phone.
The manager, Joel, apologized for the misquote and claimed the employee who quoted the price was new and forgot to add taxes into the quote. $ 100 worth of taxes?! What actually happened was that there was a very pricey diagnostic added to my services without my prior knowledge or consent. Joel was kind enough to take $ 30 off of that, and explained that the supposedly new employee should have explained things to me clearly beforehand. While I agree with his assessment of the situation, it didn’t change the fact that I had to cough up almost $ 100 MORE THAN I EXPECTED… after waiting almost two hours for a car that should have been ready when I arrived at 3pm.
It appears as if there are a lot of new employees at this location, and it’s becoming more of a hassle to deal with the quirks associated with rapid turnover than it’s worth. For the distance, the time, and now the money, I honestly think I’m going to have to take a break from this Michel Tires Plus.

I have been buying tires online and having Michel tire mount and balance them for many years now. This is the worst experience I’ve ever had.
I usually go to the one in Erlanger on Dixie hwy but they couldn’t fit me in so I came here.
I called before I came up to make sure they had time to do it and they said they could. I’ve been waiting for 2 hours and they just took my truck back.
Its a Wednesday night and there’s only one other car here– every worker walks around like they have nothing to do, not in a hurry, just a bad experience.
For a company that offers a ‘set of tires mounted and balanced in 59 minutes or less’ this is ludacris!

I went in their to just get routine oil changes on my cars, one of which happens to be an older model Mercedes from 1972 that turned out to be quite tricky! Joel, Zach and Scott took great care of my car and gave me excellent customer service, and didn’t even charge me extra, even though they had to do a LOT of extra work. I would definitely recommend taking your car there for anything you need to have done. Extremely helpful, knowledgeable and courteous!

I was taking my autos to Michel Tires Plus on 42 in Florence. I took my Kia Sportage there and they told me I needed a new radiator and would need new brakes and rotars. I had them replace the radiator. I had to actually borrow $ 700 for the repair! I thought about it because I had been putting a lot of money into this car. The guy there knew I needed to weigh whether or not it was worth this kind of cost to fix the car because I had conferred with them about other repairs. He assured me that this repair and brakes/​rotars would make the car safe to drive. So, I borrowed the money, and I got the car back and a friend said he’d fix the brakes and rotars for me. The man at Michel tires told me the car would be drivable when I got the brakes fixed and that it was metal to metal. He said I would eventually need a clutch fan but that I didn’t need it yet. That is all he said to me. I was taking the car to my friend. I had a friend following me so I could leave the car there and have a ride back. I was at a stop light on 27 in Highland Heights right about at the entrance to NKU– an extremely busy stop! My hood flies open, smoke is everywhere, smoke and white fluff blow into the car throught the vents and white stuff flows out of my hood and lands on neighboring cars. I was wearing sandals so my feet were burned with steam and hot air from the floor vents. I took my foot off the brake and my car moved forward but the light wasn’t green yet. I panicked at the burning sensation on my feet. My friend behind me and the cars around me thought my car had litterally blown up and that I was going to die. I wasn’t sure what happened! It was a terrifying experience. I got the car off the road with assistance by nearby drivers. I got witness info and called my friend who was going to fix the brakes. He came up and we called Michel tires. They came and towed the car back to their shop. Later that day they tell me I need a Heat «lamp» or «board» or something. This was like $ 1000 to fix! I told them to take the radiator off and return it and my money that i couldn’t afford to put more money into this car, expecially $ 1000 more after I’d just borrowed $ 700. They refused. They refused to help me at all! I explained my feet were burned, I may even be liable if the surrounding cars were damaged by the flying stuff that landed on their cars. THIS BUSINESS COULD CARE LESS! I called a friend of mine and he opined that they knew if they told me the repairs were nearly $ 2000 I definitely wouldn’t have repaired it so they gave me the least expensive and they knew I’d be bringing it back for another temperature related repair and they were banking on that I’d just spent $ 700 which would almost require me to go the additional repair. They never warned me I needed a heat board or anything else. I ended up junking the car. I still owe for the repair that was absolutely useless. I’m a single mom and I have to watch every penny. I hope that no one else gets duped by Michel Tires in Florence, KY!

Service is excellent. I have been buying tires from Michel Tires for years. I have a BMW 535 1989, had it for 15 years. I bought all my tires from them.
The manager at Michel Tires has super knowledge about the company and service. I was so impressed with my last visit. I bought a set of tires from him, he gave me the best price. He also replaced one of my headlights for free. You don’t get many things for free. I would highly recommend Michel Tires.

I love going to this location. Whenever I’m there I am always greeted in a timely manner and with a smile. I trust what they say, their work is good and thorough, and it’s the cleanest automotive shop I have ever seen! They have great hours too. They open before I go to work, close after I get off work, open Saturday and Sunday. I will definitely be back.

I have all three cars serviced here. The store manager & Service manager have been there for 6+ years & live in the area as well as work there. Competitive pricing (they will beat other estimates from like facilities no problem, so far they have had the best price) have great warranties nationwide. They are owned by Bridgestone (huge co.), they have even given me rides bk to work when the work needed, would take several hours to complete, just ask them. I’ve always been dealt with with honestly & respectfully. I really love the hours & they are my one stop place for car repair, major or minor repairs. Ohh just mention the coupons u know they have out @ the time & they will always give them to you, however u have to mention them. I get 19.99 oil changes everytime when we go– it seems to always be the special? Compared to surrounding auto shops they are friendly & easy to talk too. If there has ever been a problem with service it has always been corrected fast & to my satisfaction from the store manager. The other managers seem capable of satisfying all customers which is great but if they can’t satisfy your concern the manager has always rectified any & all concerns.

My husband needed tires fast and we were in the area but didn’t have an appointment. I called and they said they had no available appointments for the day but to just stop in, then they’d try to get to us whenever they could. I wasn’t going to come in because it didn’t sound like a sure thing but my husband called back to ask more questions. What they meant was if we waited they’d squeeze us in whenever they could so we went.
We had to wait about an hour and a half which sucked but at least we got it taken care of the same day. We also paid more than I wanted to pay but I guess tires are just expensive. They offered credit cards with a 0% APR for a limited time… but who wants a credit card for a tire company???
The people were nice; at least they had magazines and a newspaper to read while waiting. I don’t know if I’ll ever go back. Now that I know I need to make an appointment, next time I’ll call around to find the best price.

We have been using Michel’s franchise locations since before we moved to the Cincinnati area from the Orlando, FL suburb of Ocoee and have never had a bad experience.
Thanks to
there is not a need to pay full price for most services, just log on, and use the store locator to find discount coupons for your neighborhood location.
For the most part, I trust them; within the last year, I dropped off the truck for an oil change and got a call from the service adviser suggesting that the main engine belt be replaced because it was showing wear and cracks. At $ 90+ dollars it was not exactly welcome news, but based on my past experience with this location and the franchise in Ocoee, I felt comfortable in telling them to go ahead with the replacement, without inspecting the belt myself.
On another occasion, the service advisor told us that because of the synthetic oil blend we were using and the model years of our vehicles, we did not to change the oil as often as we had been, suggesting changing every 5000 — 6000 miles instead of every 3000.
On the other hand, we invested $ 50+ in a suggested fuel system cleaning that an after the fact web search led me to believe could have been accomplished with a $ 7 off the shelf additive from any local auto parts store.
It’s is a great peace of mind feeling to have an auto repair place you can trust, for me that is Michel’s.