Once Upon A Child

Used to shop at this store three or so years ago. At that time they had pretty nice clothes at a pretty nice price. I would go there for a few items and then go to the department store for the rest since not much was offered in their size when I went there.
Well I decided to bring in some of my department store clothes that my kids had grown out of that were barely a year old and in fantastic shape and see if they had anything for my kids as well. Well we were told that our clothes from JCP and Macy’s were unacceptable. Not to mention that the clothes I found on their racks were in such horrible shape, they could only be used as rags. Most of the store was in horrible condition and the associates were so rude. Not to mention that they don’t give your clothes back the same way they take them in. The store is dirty and some of their regulars are very rude as well.
My husband and I decided at that point that we would just continue to buy our sons’ clothing at Macy’s and donate when they don’t fit anymore. I told my husband that most of the problem is that most people only care about the brand name and not the condition of the clothing. Like other former customers have said they expect a high price for what they sell and their prices are sometimes actually higher than retail. So no more for me, but this store still needs to come off their high horse.

I have bought items from this location for several years but unfortunately, after my most recent encounter, will never set foot in there again. The staff look as though they have just rolled out of bed and are EXTREMELY RUDE and unorganized. When dropping off items for sale they misspelled my name, misquoted a date by which to call with an offer and then never called when it was ready although they insisted that they had. When I finally walked in to retrieve my items ALMOST A MONTH LATER they insulted me with an extremely low offer. Conversely, when shopping, their prices are top dollar for second hand clothing. I would rather hand my children’s cherished baby items to a stranger on the street than allow this business to make money on them!

I’m going to have a grand baby in a few months so I went to see what they have available. I’ve heard you can get done great things at reasonable prices.
They have a large selection of baby clothes. I like how they color code organize them. It was easy to swish through and shop.
The baby shoes were all in the wrong boxes, but I’m sure the customers played a part in that mess.
The toys seemed dirty and the strollers outside did too… so I skipped all of that.
Some employees were friendly and some, not so much.
One quick visit is not enough to go on. I’ll go back and update my review later.

This store is perfect. Goodwill etc never have much for kids clothes. This store fits my needs and I always find what I need for my son. I don’t see why so many people gave it so few stars. It’s a great secondhand shop.

I love taking advantage of good deals, especially when it comes to clothes that my daughter will only be in for a short amount of time. I use OUAC as my last resort for clothes though, because I always walk away feeling like I need a shower. The store, while organized, seems to be a bit dirty most of the time and there are piles and piles of things in the back that make me worry about bed bugs and the like.
That being said, the deals are really great and they do have a great selection of affordable brand-​new hair accessories and toys at the front of the store!

So it had been a few years since I had been to this location but when I went in the other day to sell some of the baby items we just weren’t using or didn’t need I couldn’t believe how terrible it has gotten! Half the store was taken up with items they hast sorted through yet. There was a ten day wait to sell any of your items and from the looks of it if I would of left y stuff there it would have been at least two weeks before they called me with a quote. It is SO unorganized!
Sadly organization isn’t their only issue. As I walked around the store to check out the prices of some of their items I noticed that half of the swings, strollers, pack n’ plays and baby baths were covered in cobwebs and dust. It looked like they didn’t bother to clean the items once they bought them.
I will NEVER buy something or attempt to sell items to them again. WORST second hand store I’ve ever been to!

Once Upon a Child is pretty good, but some of the clothes are overpriced for a second-​hand store. I try to catch a sale when I go… That being said, the location is great but the parking is usually terrible if there’s more than a couple people there at once.

Alright my wife loves this place so I deal with it on occasion. They supposedly buy clothes from people but I guess My wife and I look too weird or something because we had like 3 bags of clothes and they bought like 3 outfits and thats it… so I was pretty upset.
And they always say they were stained or something for an excuse. lol… some of the clothes were brand new… so they have burnt me out on trying to sell them anything of ours… they DID buy some of my sons old toys. but thats it… They are just like a pawn shop though … they rip you off big time… 10 dollars for something that originally cost 60… Cashiers are rude sometimes too… Don’t really like the place…

I was told they were having their annual Winter sale, so decided since I was nearby this past Friday evening, that I’d give it a shot. I’m happy to say that they’ve completely reorganized the store, freshly painted a nice, soft green and cleaned up the aisles. It was still lousy with screaming children and parents who can’t control said screaming children, but the store itself can’t do much about that, I suppose.
Three stars now for cleaning up the store location!

This used children’s clothing and accessory store is a great place to buy and sell gently used kids’ items. Prices for most clothing, strollers, high-​chairs, and baby baths are well below retail. However, bedding and cribs can be nearly as costly as new items.
I recently bought a like-​new umbrella stroller for only $ 6.50, which would have cost around $ 25 new.
I’m kind of weirded out by some items, like diaper bins and mattress pads, but I think these are new items (or at least I hope so).