Applebee’s

I will never eat here again, you shouldn’t either. Here’s why:

WORST SERVICE EVER!!! I cannot express this deeply enough as negative stars cannot be given. I have never been so appalled at any customer service service. The wait was 15 minutes with half the restaurant being empty and a full wait staff. The host was laughable as she apathetically looked at people waiting with a clueless look on her face waiting for us to disappear and butchered my name so bad I thought she was talking a different language. Kayla was extremely rude and even rolled her eyes at a simple request for silverware. When a hamburger was ordered she assumed they wanted everything and didn’t ask but rushed off to the kitchen with a few other waitresses. This started a conversation about how they do not have any silverware. This happens as the people next to us, who arrived after us were enjoying their dinner while we were waiting for our appetizers still. FORTY-​FIVE minutes after getting to the restaurant we had appetizers but still NO SILVERWARE. Fifteen minutes later the bite sized meals were delivered but again NO SILVERWARE and the To-​Go order was brought with the meals. I was waiting for Ashton Kutcher to jump out and say we were being Punk’d at this point. I asked three people for a water. The manager was dealing with another angry table and the cook was unable to get the water. After THIRTY minutes Kayla (I have trouble even calling her a waitress) brought the water over. We ended up walking out and told the manager we will never on any circumstance return to a restaurant with such incompetent staff and such a terrible waitress. Thankfully Firehouse Subs across the street was able to accommodate my family with a delicious meal.

Wasn’t a fan of Applebee’s for years and couldn’t pay me to patronize. My son wanted so I agreed. I was very satisfied with my food! Everything was hot and cooked well. Had a small frown when I saw a few wilted leaves in my sale but other than that I experienced great service and great food. Chicken was relish n the wonton chicken tacos are my fav

Well today was different! I went to Applebees today because they were having a special free food sampling you get to try 2 free samples and you could taste up to 3 other samples at $ 3 apiece.
Okay that’s great everything went fine until I ordered the nachos. The waiteress brought the nachoes and some were burnt not all of them but quite a few were burnt on the edges.
I said to the waitress some of these nachos are burnt, she replied, ‘oh those are just the chips, its ok.” Well sorta like barbecue I thought to myself well if its a little char on BBQ it may give it flavor. I bit into the nachos that was burnt and it tasted horrible, it left a very nasty taste in my mouth.
The waitress said I could bring you some more and I thought no I’m good, why would you bring these in the first place. I just wanted to make the manager who was on duty between 11 a.m. and 12 p.m. on July 21^st 2015 aware! I just wanted to let him know that if you guys are doing a promotion like this to impress new customers and you presenting new customers with burnt nachos this was not a good idea.
Well while we were talking about the nachoes the restaurant manager replied oh that’s just the chips. Again I thought presentation of food is important to me! He went on to say they come out like that when we put them under the broiler to melt the cheese. I said that’s understandable But shouldn’t she have taking off the burnt ones first before giving them to me or before bringing my plate? The manage answeres no! I said well have you tasted burnt nachoes they are horrible? he say yes, I find them delicious!
I thought to myself what a bunch of nincompoops, these people working here that’s why this restaurant gets bad reviews. They think it’s ok to present food to someone burnt. Instead of taking the time to take the bad pieces out and replace them with good pieces which will make more business sense. This manager, he blew it. He had an opportunity to WOW me with the WOW factor and missed it. He could have simply said she should have brought them without the burnt pieces and I apologize, would you like some more!
He missed the whole point and got defensive about the service.

The manager just looks like he’s an asshole. Employees cannot work well when he is around, and as a customer, I can tell. And this isn’t a good thing. I feel bad for the workers.

Horrible service. Did car side to go, waited in the car for 30 min, finally went in my order wasn’t ready. My fries were cold and soggy. They didn’t pack my soda that I paid for. WILL NEVER BE BACK.

I have to give this Applebee’s 2 ½ stars for this outing. It certainly could have been worse but if definitely could have been much better. We waited 30 minutes for a table and it appeared there were only 2 members of the serving staff. The waitress who served us said several times there was only one cook. UGH! We were a party of 7 so on the larger side and so I guess that’s why our food was brought to the table in shifts. First out came 2 of our 3 appetizers which were served lukewarm. After they were nearly finished our waitress stopped by to say that the spinach artichoke dip was coming out. «I promise.» When it arrived it was obvious that the lovely new serving dishes were a way to hide the fact that the dip was now much smaller than it had been in the past. Our entrees too were served staggered. First my steak, then my sister’s chicken fingers. One member of our party had ordered the baby back ribs with no sauce they came with sauce and so were sent back. The next grouping of food brought the Fiesta Lime Chicken, a new order of babyback ribs sans sauce and a riblets basket. Short wait for the next riblets basket and finally after a decent amount of time past the kids chicken grillers. I think we’d have been less disappointed if any of the food had made it to the table piping hot but that was not the case. Our server was very nice but was all over the restaurant. The babyback ribs were small and boney and could hardly be called a half rack, the broccoli as always came unwashed, not trimmed and without seasoning. I really want all the businesses in my community to succeed so please, Applebee’s, get it together!

Ugh… I’ve said this many times before but this time I mean it. I’m DONE with Applebee’s. I can’t remember ever having a good experience at any location I’ve been to. This Florissant location was my most recent. We ordered the pretzel and beer cheese appetizer which was ok. Then I ordered the rib basket with fries and slaw and my daughter ordered the chicken strips, like she does at every other restaurant we visit on this planet.
My ribs… we all bone. There was literally no meat on them at all. Maybe a couple pinches of meat on each bone, and I’m not exaggerating this time.
I didn’t even bother complaining to the manager because the last time I did that (in St Charles) the manager had the nerve to tell me «well I beg to differ, I think our food is pretty good myself», when I complained about my terrible meal. And I’m very cool tempered and was not ignorant at all when making my complaint.
The meatless ribs though, were the last straw. Never going back.

I’ve been going to Applebee’s forever! Finally, time to write a review. Several items on the menu that I consider my faves: chicken quesadillas, mini burgers, chicken fajita roll-​up, but this visit is all about the Fiesta Lime Chicken. First time having it, won’t be the last. I was concerned that the lime juice would throw off the taste, but surprisingly enough, it was the right about of «twang» that the dish needed. Will have it again!

Tony ,
Decided to try Appleby again after some poor meals. We we’re in mood for fried shrimp so all 3 of us ordered the crunchy shrimp. apparently they get the crunchy by over cooking shrimp so its pretty crappy. Not sure I will ever go back.

I get made fun of for my love of Applebee’s and I have to admit that I was a bit of a hater in the past too. I have had some crummy experiences at various Applebee’s locations, but this location has changed my opinion about the chain.
Since we moved to Florissant 9 years ago, we have been coming here at least once a month. We have only had less than stellar service on a few occasions and every other time we have been really satisfied.
I am obsessed with their Chicken Fajita RollUp. I don’t know what it is, but it is perfect mix of cheese, chicken, pico de gallo, and lettuce. The Mexi Ranch is amazing. I have tried to reproduce a similar concoction at home and always come up short. I get this wrap almost every time and never grow tired of it. The other great part is the price. The wrap is like $ 9. So even with a soda, I leave paying less than $ 15 with tip. There are some fast food restaurants that are more expensive than this with lower quality food.
For me, this Applebee’s exemplifies «Eating Good in the Neighborhood».

This Applebee’s has to be the best one in North County. Service is always slow in Bridgeton and recently had an AWFUL experience at the one on New Halls Ferry.
My co-​workers, and my mom are digging the 2 fo $ 20 and the recently added bottomless soup and salad. I highly recommend the Tomato Basil Soup, one of my favorite tomato soups ever!

This is an amazing place to go and eat. I have been there 156 times as of tonight since october. They have amazing waiters, waitresses, hosts, hostesses, bartenders, chefs, and managers. I love this place. I also get to go there every monday night and sing karaōke and every wednesday night and play trivia. I have never once had a bad experience here. I love everyone and i will keep coming back. There is no better restaurant. love it!

This is a good place for dinner or lunch the food is consistently good and the wait staff is usually friendly. If you looking for a good Applebee’s experience in North County, then this is the place to go. But, be warned, this place is popular and during peek dinner times, there may be a wait to be seated. It might be better to go a little early or a little late to avoid waiting.
They have happy hour 7 days a week from 3pm — 6pm, 9pm — close. During this time appetizers are half off, and they have drink specials. I went there last night around 9pm, and it was packed, but we got seated right away. They used to only serve the happy hour specials in the bar area, but now they offer the specials to the entire restaurant. You get half off apps if you order a drink, and soda counts, so if you order a cola (or beer) your wings will be half off. I sometimes go there and get two apps and a beer, it’s a really good deal.