Flower Mound Interventional Pain Physicians

Pain management doctors of all doctors should have more compassion for people dealing with true chronic pain. How can you specialize in treating chronic pain and then act like all pain is psychosomatic?
I appreciate the efforts to treat my pain in a multitude of ways, not just throwing narcotics at it. They have tried a variety of different options from creams, to slow release anesthetics. But when Dr. Conn left the practice in 2014 and I became pregnant in the same month, they first refused to keep treating me all together. Then begrudgingly continued to see me as a patient, but with a new (unwarranted) attitude of ‘drug seeker’.
The office manager, (I think her name was Jill?), gave me the worst and most humiliating experience shortly after. I called for a refill of my low dose narcotics well after my prescription refill date (i.e. taking less than prescribed) and well within the lines of the treatment set out for me by them. The conversation lasted about 15 minutes. First she outright refused my refill. Then she said it would take a few weeks and only IF the doc approved it, and after all the back and forth with her she got downright nasty about it. She actually said, ‘why do you need a refill, are you even REALLY in pain’? I hung up crying and humiliated. I called later and made an appointment with Dr. Vu and told him all about the phone call and how I was treated. While he didn’t also treat me like an addict, he didn’t much seem to care that the nurse treated me that way. He acted like this was both normal and acceptable. He said he would ‘look into it’. I wish they had recorded the phone call so he could hear for himself. I never received even an apology.
I can understand an obvious junky going in there with made up symptoms and getting this kind of treatment. But I have a documented history of pain and no history of abuse on my medications. I have never run out of my rx early. I have never doubled up rx’s from different docs. I have never broken my pain contract in any way whatsoever.
I can do everything the right way and I am still treated like a criminal and a junky. It really is just salt in the wound when dealing with life in chronic pain. As if life isn’t hard enough…
I have come to expect this treatment with other doctors. People just don’t seem to understand chronic pain and don’t know how to treat it. But for a clinic specialized in dealing with pain management, more sensitivity and care should be taken. They only get 2 stars (instead of 1) for their multitude of treatment efforts previously. It gives me a little hope that we will eventually find a treatment regimen that works.

Dr Hayee saved my life. Long term degenerative disk disease and suffered terribly through my 30’s and early 40’s. It’s been nothing short of a miracle. Haven’t used a cane in more that two years. Playing golf now and love my life again. There are several therapies at their disposal so I know my future is just as bright. Thanks to him and his staff.

This clinic is a blessing I found after doing a simple internet search, reading the reviews from their patients and giving them a call. I literally spent 10’s of thousands of dollars at Spine Team Texas in Southlake, Tx. They are snakes and crooks: read my review of them. This clinic doesn’t play games, they get right to the root of the problem and with medications, injections and implants can completly wipe out your pain as they did mine. The day of my first visit I was completely pain free from that day until today. The doctors and staff don’t treat you like a junkie. To them you are a human being in need of help, and help is what you will get. My visit was a life changing event and I have lived pain free ever since. I would recommend this clinic to anyone. My problem was extreme neuropathy in my feet caused by my hepatitus c. which I also wiped out that virus with the help of The Liver Institue of Dallas at Methodist. (That review will be next) Now that I am pain free, life is good again. Thank God for these Doctors and their wonderful staff.