Hobby Lobby

I’m so exceptionally disappointed in the experience I had at this location today. I usually really enjoy Hobby Lobby. Though their prices/​discounts are commonly wrong and they often make up prices if they can’t figure out what something costs. But, no matter.
Today, at 1:40p, on register 1 was a cashier named Marilyn. Truthfully, I watched her interact with all the customers ahead of me and the whole time she was perfectly miserable. Never smiled once. Then, when it was my turn I was polite, good natured and even asked how her day was. She looked and treated me as though I was a schizophrenic. Couldn’t bother herself to make eye contact or even pretend to be nice. Ignored every kind gesture sent her way, as though it inconvenienced her. And, when I inquired about a discount I should have gotten, she cut me off and told me I was wrong. Then, when I explained to her that the discount was current and valid, she didn’t even bother to apologize for her rudeness.
Very disappointed in the management at this location. Not only was this cashier more than rude, but all the lines were intensely long (10+ customers in each) and very few cashiers showed any sense of urgency. Sorry, but I will definitely avoid this location in the future.

I enjoy this Hobby Lobby. Seasonal inventory moves very quickly, so if you want something, get it now. You can find most of what you want here. They don’t have many employees wandering the floors, so you have to find everyting on your own. It’s clean, it’s organized, and it’s diverse.

Best framing dept! Go see Robert!
Very professional and gives the best option based on what you need framed!

Horrible customer service at this location. Overcharged multiple times on items supposed to be discounted. Because manager didn’t understand EVA was a material and not a brand name, I was refused the percentage off until I emailed corporate and spoke with them. If you missed that class in Jr High it’s not my fault. I shouldn’t have to drive back to be reimbursed and not even apologized to for the mistake. In fact when the girl that made the mistake to start with saw me she just abruptly told me to get in refund line and walked away. Truly, all it would have taken is an apology. She then had to come sign off on the refund. Again, no apology. I will not return to this location and possibly no others. I can find somewhere else to buy monthly craft projects for kids and party supplies. This is ridiculous. No apology. No business.

WOW! The Flower Mound Hobby Lobby is the best around! Extremely courteous and professional staff!

Great place to find everything you could possible need to make everything. The staff is not very helpful. So make sure you have time to walk around and look for the stuff you need. Good prices and just love their coupons.

Good place to go looking for cheap family activities for the weekend. Just add imagination.