Duane Reade

A-​OK place for pharmacy and medicine. The setting, system, and everything will look almost the same as other Duane Reade across the US…

This store is always in shambles whenever I go there. It is not maintained well. The customer service is some of the worst I have experienced. I even get no help and attitude when there are no baskets for me to shop and I ask for a basket. The shopping baskets are being used to store merchandise by the way. If you ask for help finding an item, forget it, you are in for a rough time. And so many prices are mislabeled, that I always have to argue about price at the counter, and the clerks are too lazy to go check the price tags when I tell them it was labeled at a different price than what they are ringing me up. If they do, they are rude, take forever, and make me wait forever. They never end up honoring the labeled price, even though its their mistake. Many, many items are priced incorrectly. The customer service at this store is just appalling, I only go here as a last resort at night, or on my way home from the subway, if i really need to.
Most of the dairy case is kept at room temperature (not cold at all), and several dairy items were spoiled because of this including yogurts, cheeses, cream cheese, and butter. The yogurts were visibly spoiled and the containers were blowing up with gas forming inside. I spoke to the manager about this and she did not agree and refused to do anything about it. However, I did see them throw the visibly spoiled food away after I walked away, but when I came back 20 minutes later, the dairy case was still at room temperature. As far as I know, they are not going to lower the temperature. The attitude of the manager and clerk about all of this was appalling, rude, snarky, etc. The clerk even raised her voice and rolled her eyes at me. Unbelievable!

I like the convenience of DR being open 24 – 7. It’s perfect for those early or late night runs. The prices are moderate for the location. This store seems to be well stocked. Employees are not rude but don’t expect them to go out of their way to speak and smile.
Although, I must admit that the cashier that rang me up did speak. She just needed to add a smile and she would’ve been set. Her fellow coworkers were robotic like with their movements and rehearsed scripts that they used on the customers waiting on line.

I love this Duane Reade! It has everything plus more! For example, the Oreos, there is the original and then there is special ones with different fillings.
There is also a second floor that sells stationary, cards, etc.
Located right outside the Main Street — Flushing train station, it is super convenient to run in and grab something and then continue on with your commute.

The Duane Reade here is like all other Duane Reade’s in NYC
Slow service, long lines and not many people helping you
It is at least decently clean

New update is based on this morning’s situation
There was no line so I went up to a register about returning the Wal-​Dram 2 which I took one tablet and it gave me a bad allergic reaction so my PCP told me to not take it anymore. I was talking to the cashier behind the register then the other cashier walked over and made a snobby comment about me returning medicine. «Oh if everyone opens something and expects to return it»…WTF…I was so distraught… Wow are you a fucking human being! Medicine is completely different from like food, drinks, electronic, and etc. So the cashier that I was originally talking to… pointed out the manager which he was kindly to understand and made the return for me. As the return was done, I asked to speak with him at the end of registers that these cashiers have no heart when it comes to customer service. What’s the point working at Duane Reade when you represent the company poorly with your crappy remarks to customers.
Un-​fucking believable… GRRRR!

Have everything you could ever imagine…
Largest cosmetic selection of any pharmacy and huge clearance rack next to the pharmacy.
Helpful knowledgeable staff

My Dr. prescribed a cough medicine that is controlled substance so I went in with the paper prescription. The pharmacy gave me many excuses not to fill my prescription in the following order —
1) It will take 3 – 5 days to fill try another pharmacy
I tried 10 other pharmacies and they all told me the medication was on back order so I came back to this Duane Reade
2) On my second attempt to fill the prescription the pharmacist told me «It’s on backorder we will not be able to fill the prescription»
I walked around Flushing and tried to have my prescription filled by 10 different pharmacies and they all have me the same excuse «it’s on back order», but one pharmacist said we do not carry brand names.
After I came back to this Duane Reade I had a lengthy conversation with the pharmacist and I discovered the reason why all the pharmacies including this Duane Reade … they do not want to carry expensive inventory as they called it. There many not be another patient that needs the same cough medicine as I do and they will lose money … which is complete b/​s. There are many other controlled substances that move quickly and are dispensed like candy — Zoloft, Zanax. So this medicine was never on back order it was just about profitability.
I called my insurance and they spoke to Target and they will fill my prescription. It took me two days to get a straight answer. Going forward I will fill all my prescriptions at Target in College Point.

They were very helpful. I would go back.

I feel like DR doesn’t need a review. But I seriously don’t know where I would be without this place. I go here all the time for so many random needs and the prices are always great. Protip: there snack selection is incredible. Specifically, their DR brand maple leaf cookies are honestly the best packaged cookies I’ve ever tasted. They taste like golden oreos only with higher quality ingredients and a delicious maple aroma; in an adorable maple shape. They sometimes sell an organic version and if you see it recommend buying it, it’s only 20 cents extra. Also, it’s accidentally vegan/​lactose free.

I love how this pharmacy is 24 hours but the service is HORRIBLE! The cashiers are so slow, even if there’s a like with 10+ people they don’t try to move faster. It’s very frustrating when I’m in a rush to work or class. Another thing, I wish they would start selling some organic food products.

24hr!!! Yes this is the only place on Main St. in Flushing is open 24hr!!! Late night munchies well stop by this location because those late night craving can be satisfied. They sell almost everything. The pharmacy dept. isn’t 24hr but the over counter medicines should be enough to solve any medical needs. I am going to say 24hr!!!

If you are a beauty addict like me, you will love this store. Beautiful layout, great quality hard to find brands, and really nice sales staff. I made a significant purchase each time that I visited and got really nice samples to go with it. Best drugstore for beauty supplies ever.

It’s new-​ish so the space is pretty massive with dual floors and all except why the hell isn’t anything where it’s supposed to be?! Two stars for saving me a trip to the bank since they have Chase ATM machines.

Always crowded, there are NEVER enough cashiers at the front esp when theres a line of 10+ ppl… cmon you need more 1 – 2 at one time at this location!

I like the variety and quality of products of this place but the prices are INSANE! And the Rewards card don’t help. I had very bad experiences with the prices and discounts and the cashier is so rude and helpless. The principal reason to visit DR frequently is the distance from my home.

Seriously the best duane reade to exist. They have everything and I mean everything that you might want. I could spend hours here just browsing. It’s great that it’s open 24 hours.

It’s Duane Reade. Need me to expand? Yes? OK then: if you want a pharmacy that actually gives a s°°°° about you, go to a local independent pharmacy. SOme folks at Duane Reade care but most seem to perform at sub-​standard levels. Yet there’s one everywhere so I begrudgingly trade service for convenience – the Faustian pact of the current corporate culture. Oy vey…

Finally a mega drugstore plus more with a minimal food market newly opened in summer 2011 serving Flushing, Queens to operate ²⁴⁄₇. It sits directly on the corner of Roosevelt Avenue and Main Street on the #7 train station. Fully stocked that is never short on life’s basic amenities for the daily deal. I was finally able to obtain breathe mints (NOT chewing gum) without the hunt down or run around from aisle to aisle like a typical retail space layout. The layout is nicely configured and easily understandable with the use of common sense. A self-​service coffee, pastries, and fruits by the foyer’s entrance to welcome customers is a warm invitation. The pharmacy within is also operate ²⁴⁄₇ as I am able without agita to obtain medical assistance for this gargantuan Duane Reade store #14 438.
Retail space is clean and there is no shortage of snacks, preserve or package foods. This space was the former home to Old Navy, thus out with the old and in with the new Duane Reade for Duane Reade’s new home from the move across the street.
Four stars as the drawback is the usual long bread lines at the register with only two cashiers to man the fort.

This is the new location of Duane Reade at Roosevelt Ave. and Main St. in Flushing. Their old location is closed, and this new store is about three times bigger. It’s the hugest Duane Reade I’ve ever seen. It occupies the space where Old Navy used to be, and it is also open 24 hours just like their old location across the street.
I was here at around 9:30 or 10pm, and unfortunately, they still only had two registers opened to process a long line of people, even though there were, I think, five registers available.