Carl’s Jr

While this Carls Jr. is a bit on the slow side, employees are all very friendly and bring your meal right to you. The quality of the food is usually on par with other Carls Jrs.
During my past few visits, it has usually taken ten minutes for our average sized order to be completed, dining in. They seem to prioritize the drive thru orders over dine in, so if you are looking for more attentive service go through the drive thru.
The main problem with this Carls Jr. seems to be that they are understaffed and undertrained. Hopefully they hire more employees soon.

Let me preface by saying that the Western Bacon is my favorite fast food burger. On the occasions that we opt for fast food, Carl’s is my go to. I used to enjoy this location. It’s the closest to my house and the people were friendly. More importantly, the food tasted fresh and was tasty. Over the past year, the quality has gone down.
I had decided the last time, that I would drive across town to the older location when I wanted Carl’s. My wife was grabbing a quick dinner and asked if it was okay to go here. I thought that maybe things had changed. It hadn’t. It actually got worse.
My burger looked like it had been smushed down. There was no hint of fluffiness in the bun and it was soggy. Half way through the burger, I realized that I couldn’t taste the BBQ sauce! Normally, I enjoy my Western Bacon but this time, I didn’t finish it. My wife didn’t finish her famous star either. We agreed that it was the worst Carl’s Jr. meal… ever!
I’m not sure what has changed at this location but this is certainly the last time eating at this location.

Stopped by with the kids clean and the girl at the front was very nice, even took the time to get my boys the exact toy they wanted (2 different) also their play area was very clean and up to date.

Wow I see some upset Unilocalers. I am lucky the multiple times I have visited I have never had servers mad that I didn’t upgrade, ignore me or put their hair in my food. I went again tonight and got my customarary Western Bacon Cheeseburger. The burger always comes out tasty and I love their bbq sauce. One big gripe I have with Carls Jr. are the awful fries. They always taste off and I wouldn’t know they were potato if I was blindfolded. My least favorite fries in the fast food world.

Food was ok, entire place was filthy and the huge woman wearing all black took order and seamed pissed off because didn’t choose the sandwich she suggested and I did not upgrade the fountain drink size. After my order was delivered I heard her making rude statements about customers to other employees from right behind the counter like customers could not hear or know what she was talking about. Lost my appetite and future business.

My visit to this Carl’s Jr was the worst! The person that took our order was nice enough and the food seemed to be prepared ok until we found hair in our food. We ordered 3 meals 2 of which had hair. Being a bit grossed out I asked to see the manager (General Manager Ricotta) who just walked away after I explained my concern. My kids had finished about half of their meal and I had about 3 bites out of my burger. The manager walked back towards her office without even so much as an apology for the hair laced food. She should have at least offered to refund a portion of our meal, which I suppose would be fair since we ate a portion. I did insist she refund the burger meal since I hardly touched it or the fries.
We will NEVER step foot in this store again. Unless you enjoy hair in your food then I would not recommend this place. Furthermore, this manager needs to take some business classes on how to treat customers.

Terrible service. I waited 20 minutes for my turkey burger. The person who delivered my food walked around the restaurant twice before she figured out the food was mine, at the time there were only 8 people in the restaurant.

I’m pretty sure that this place has the most expensive soda pop prices in the entire North Valley

I mean, it’s Carl’s Jr. not sure what you’re expecting. I don’t think most people consult Unilocal when they have a fast food craving. But w/​e, not my business, I guess I’m writing a review so that’s just as bad.
Came in later at night, staff was friendly but the place was empty. Seemed to be pretty clean. Food was typical Carl’s Jr. I think that about says it. Didn’t stand out in any good or bad ways to me.

Just stood in line for exactly 7 minutes and not one person acknowledged mine and my wife’s existence, and they walked by us numerous times. There wasn’t even anyone in front of us in line. Sorry, you just lost a long time customer

I like Carl’s Jr but today I got rotten apples on my Son’s kid’s meal, the expiration date was from the previous day. How do we know the meat and other products haven’t expired as well.

Their breakfast burrito’s are tasty. It would be nice if they fixed the intercom on the speaker outside.

Hey Its Carl’s JR Never a problem at this location, food always good.
Eat here probably more than anywhere else.

I wouldn’t think I would give a fast food place such a high rating! I actually give this Carl’s Jr a 3.5 stars. They were very clean, they had table service! what! haha, and the burger was bomb! I haven’t had fast food in a long time. We stopped by here on the way to Tahoe and I’m glad we did. That Angus Beef Guacamole burger hot the spot. There is something in Carl’s Jr Burger pattys that makes them so tasty! What are the spices in it? Hmm. well the nachos and the fries were good too! But note to self and others if you get car sick easily like me, I don’t recommend eating then hitting the winding curves up to tahoe= no bueno!