Wagging Tails

This store is my go to for all my dog’s need when I am in NY. The owner is extremely helpful and dedicated, and his assistant goes the extra mile to ensure you have the best experience possible. My dog is on a very specific diet, and they were able to help me select appropriate treats and alternatives that wouldn’t give him stomach issues. The accessories are awesome. I never leave the store empty handed! And every time I visit with Sloan he is gets extra special treatment. 2 paws up!

THIS PLACE IS AMAZING… We rescued an abandoned dog Friday afternoon. After taking her to the vet to get a full checkup we knew she definitely needed to be groomed. Poor thing was never groomed — her hair as so matted the pup could barely walk. I still don’t understand how people can be so cruel to such a sweet innocent baby. Well we called Krystal at Wagging Tails and they were available to have her groomed and washed at 5:30pm. We came in a little bit early and they took her right away. The groomer Michelle said she had never seen such a badly matted dog. Her hair was so tangled you could see her skin. They normally close at 8pm and told us to be back at 7:45 to pick her up. When we got back they said showed us all the hair that came off of her — looked like a rug! She had sticks and all sorts of things stuck in her hair. Michelle took her time and slowly shaved off her hair and gave the pup breaks not to overwhelm her. Her legs still needed to be done but since it was already close to 8 I figured I would have to come back another day. Not the case! They stayed over an hour late to finish the shave, wash, groom and even gave her a cute little bow! The poor puppy was free of all her hair restraint and its all thanks to Krystal and Michelle. They were so moved by how sweet the pup was they even shed tears for her and offered to take her if we couldn’t keep her. So glad to know there are people in this world that care so much and aren’t just after making money. Thank you so much for opening up your store and hearts to our beautiful little Bella! I live in Long island but we went to Wagging Tails because Bella was rescued in Forest Hills and I figured to take her nearby since it was Friday evening and they also had great reviews. The kindness Krystal and Michelle showed us that day will not be overlooked. I will drive back every month to have Bella groomed here without a doubt! She was comfortable in their hands and I personally would not go anywhere else. Thank you SOOOO very much! and to update you Bella is doing wonderful! We have showered her with love and affection and she has given that back to us ten folds over. Everyone that has come in contact with her has fallen in love with her. See you in 6 – 8 weeks for another grooming!

I wish there was a No-​Star. Me and my husband went to this store since we bought a new puppy, we buy almost everything online but we wanted to go to support local shops.
Since we enter to the place the owner was a very rude with a bad attitude, using bad words referring to products that we have bought online from other brands and a really bad demeanor. Sorry but I will keep buying online.
We asked if he carried pure balance, his response «i never heard of it, it must be garbage».

This is my first time going to a self washing station to wash my dog, a golden retriever. This place is really nice. You are practically using the equipment that the actual dog groomers use. You are only allowed to use the station if groomers are off so make sure to call before you head there. I was lucky that was the case.
It was $ 15 for the use of station. I will definitely be back to wash him soon! Highly recommend:)

Wagging Tails is the best! Gizmo just got his first haircut with Michelle! Couldn’t ask for anything better — he was cute before but now he is beyond words. This is the go to place in Forest Hills for pet supplies and grooming needs!

I love walking over to this local spot with my little pooch, JuJu.
The self serve dog wash is clean, relaxing, and affordable alternative to sending him to the groomer for his bath. Not to mention, wonderful bonding time.
They also sell the dog food that I like to purchase, and if they do not have it in stock, they will order for us.
An added bonus is the excellent customer service and country music played in the background!
Please do not purchase from Petco nearby. It’s really nice to support small, local businesses.

Wagging Tails has genuinely been one of the best pet store experiences I’ve ever had in New York City. The place definitely has more of a local vibe, than a big box store. It’s pretty well stocked with a variety of cat and dog foods, treats, toys, and accessories. I’ve probably bought 90% of the pet supplies for my 5 month old dog at Wagging Tails.
I’ve gone there multiple times and have been attended by a woman named Crystal (Krystal?) and she is the utmost professional every single time my girlfriend and I have been there. She given us genuinely good advice and never ever feels like a salesperson. She doesn’t try to sell us the most expensive thing for our dog and any time she recommends something, it’s really with our dog’s best intention in mind.
The place is great. The staff is great. My girlfriend and I went from never hearing about the place to regulars who stop by weekly.

Super happy to have found this lovely shop so near to our place!
A and I adopted two puppies this weekend and we bought a bunch of stuff online so we’d have everything ready by the time the girls came home. But, of course, UPS being as reliable as they are, by Sunday, we hadn’t received the gate we were planning to use to create their play pen so we had make a trip out to the pet store. And boy, are we glad we did!
The girl who was there was super helpful (I wish we had gotten her name)! Full of suggestions, but not in a «do what I say and buy what I recommend» way. I’d had older dogs before but it is our first time raising puppies, so we were glad for the advice. She helped us to decide on a crate and gave us advice on how to crate train them. She helped us to decide on what brand dog food to get, chew toys to use, snacks for training, etc etc etc! She even gave us a bag of treats as a congrats on becoming fur parents, which was very sweet of her. Plus, the pups love it!
We came home and walked the puppies and noticed one of the harnesses we had gotten was too big; she was so scared and tense at the store so we couldn’t adjust the straps to fit her properly. And then the gate we bought (one of the few things the girl at the store hadn’t recommended) was being easily knocked over by the babies. Unfortunately by the time we noticed all this, we had done laundry… And the receipt was in A’s pocket. The next day we went back to the store half expecting to get denied the refund. A man was there and we explained what happened and he was super cool about it and accepted the items, even the harness which didn’t have the tag because we had it taken off at the store the day before.
This is definitely going to be «our» pet shop for the many years to come as we raise these little ladies. Besides the awesome customer service, they carry all the great brands that I read about when I was doing my extensive research on puppy raising: A Taste of the Wild, Blue Buffalo, Kong, Earthbath, etc etc. Also, the store seemed very clean. I’ve been to other pet shops that smell really bad where I would just grab what I needed quickly and bolt (all the while not breathing through my nose), this store was not like that. My nose thanks you.

We previously shopped at a «Boutique pet shop» in forest hills but that place didn’t give us good vibes and our puppy JC didn’t like it one bit. Stopped by Wagging Tails to pick up new dog food since JC decided he no longer wanted the kibble we were feeding him.
James– I believe he’s the owner was super helpful and answered all our questions. He gave us great advise and so far we haven’t had a problem feeding JC.
Prices were similar to Amazon and cheaper than Petco. I will continue to support this mom & pop shop!

My boyfriend and I stopped in here on our way to Petco, and we’re so glad we did — the saleswoman we spoke to was so knowledgeable and friendly, and we found 95% of what we were looking for there. The self-​service washing station sounds like a great idea too. It’s also really nice to have a place to go buy pet supplies where I don’t also have to look at a bunch of small animals being kept poorly in inappropriate enclosures (:cough:Petco:cough) We’ll definitely be coming back.

Love Love LOVE this place for my pets! They carry high quality pet food and great prices. Crystal is AMAZING and a super hard worker. They definitely know their stuff. I like supporting Mom and Pop Shops that take care of their customers. Thank You Wagging Tails!

I will NEVER go to another store for my pet needs — customer service here is as good as it gets! I am a regular customer and every time I go, I am treated like family. I’ve never looked forward to going to a store as much as I do with here. They have great options for grooming as well — I use the self wash option all the time. Super affordable and the staff is always so helpful and positive. Just LOVE this place — if you live anywhere near Forest Hills, Queens you HAVE to go here!

Excellent customer service! Has all my favorite products and if they don’t will likely order them for you. I stopped going to my regular spot to become a regular customer here. Highly recommended

Great service and super friendly. I brought my dogs here today for the first time for bathing, toe nail trimming and ear cleaning. They did an excellent job and my dogs are very happy. I will keep coming back.

We recently got a new puppy and Wagging Tails is right down the road from us. I was expecting it to be over priced but wanted to support the small business but assumed I’d end up having to go to PetCo or something in the future. Well, the woman who has been there every time was so friendly! She offered to help, we talked about my new puppy among other things. I purchased food, some chewy toys, etc. and she gave me a few doggy cookies to welcome our new guy home.
I’ve gone back multiple times since then and did go to PetCo once and was surprised that most of the prices were competitive if not better! I was so happy, I’ll be going there for most of our needs and am so excited to have such a great little shop in our neighborhood!

Very happy with this store.
They’re the only store around that stocks The Honest Kitchen food. Also good selection of raw foods.
Friendly folks.
Small but organized & pretty well stocked.
The only suggestion is we wish the had puzzle games for dogs. We burn through ours quickly & always looking for more advanced ones, especially the ones from Nina Ottensen which are a little more expensive but totally worth it!

I’m not going to lie, I used to be a big store pet supply type of gal, but now we are «Wagging Tails People». The guy who runs the shop is so friendly and informative. Hes honest and does not try to upsell you. Prices at this store are great. After all if you live in the neighborhood, its nothing to take a quick stroll with your furry friend to pick up supplies. I will continue to do the same. Its business like this that will continue to keep our area of Forest Hills special & great !

my mother and I go here all the time for dog and cat food… truly amazing prices! We go there on the regular my mom more than me, we have 4 cats and 3 dogs 2 big one small. Don’t believe other people that say the owner is rude he isn’t he is quite nice and helps us take our stuff to the car when we need help.
Support the mom and pop store their the best!!!
–c chavarria

It’s wonderful when you find a place run by people who treat you as a human being! Upon my first visit to casually check out Wagging Tails, I saw what a great variety of pet food and products this store has as well as the remarkably clean and spacious dog grooming facilities.
I decided to bring my dog back for a self-​service wash later that week after work. It happened to be a gridlock alert day when I was late leaving work and while a TV series was commandeering two blocks of Metropolitan Ave and side streets nearby. Needless to say, I was late for the end of the self service wash times. I called en route to ask if extended time was possible and was pleasantly surprised by Crystal’s (sp?) friendly and gracious treatment. She was so kind and personable even though I was totally infringing on her cleanup time by taking a half hour to wash and dry my large, 75 lb. border collie lab mix.
I will definitely bring my dog back again! The next time Max needs a bag of food or is specially deserving of some homemade treats, I will bring my business to Wagging Tails on Metropolitan Ave.

Wonderful selection of top brand dog foods, all reasonably priced for a single store operation. With the buy 10 bags of Blue Buffalo, get one free deal rapidly approaching, I bought four bags. Although each bag (35lbs) runs about $ 55.00, the free bag was a nice freebie.
My dog has an athletic body type, I was online researching winter coats, all were in the $ 80.00 range. Wagging Tails had a really great selection and I snagged a beauty for $ 25.00. Although I had to have the Velcro straps taken a bit, its a rugged durable item.
The extra large rawhide bones for the aggressive chewer are priced extremely well and the selection once again is vast.