Currie Motors – Service

The service work is fine, but other dealers will wash my car also I was not notified when my car was ready and spent an extra hour waiting around (after I went and asked when my car would be ready and noticed it outside).

Came in for service, Prompt and courteous service staff, these guys are very professional and helpful. Book any service request in advance because early mornings could make for long wait time. The wait area is clean and inviting with comfortable seating. See Mike in the service department when you have any issues.

I would have given zero stars if I could. I took my car in because they key was stuck in the ignition. They told me it was because of a recall, and they wanted to fix two other recalls. I said ok, and they said they would call me when it’s done in a few hours. I waited 5 hours and called to check in, they weren’t done. I called before they closed, they weren’t done. Called the next morning, someone said its done and they forgot to call. When I came to pick up my car, the key was still stuck, and they left my car outside unlocked all night with the key IN THE IGNITION! They made excuses and claimed to know nothing about the stuck key, then offered to diagnose, and after an hour found nothing and I left with them telling me how to pop it out manually. The service people and mechanics should be embarrassed. I would never go back or recommend anyone. They couldn’t own up to doing anything wrong, it was really pathetic. I’ve never gotten angry like that on public, but they deserved it, I could have lost my car. Just know if you take your car here it may not get fixed and/​or get stolen.

Currie Motors has quite possibly the best service department of any dealership in the Chicago area. I have gone to many dealerships in the past to repair my Chevy Malibu but this place topped them all. Everyone was friendly, professional and really wanted to help. They consistently have wonderful service. I know my car is in excellent hands here.

After a bad experience with a different service department I decided to try Currie Motors. I could not be more impressed. The guy who checked my car in was very helpful, answered all my questions and kept me informed throughout the day. They even worked with me on price to help with my budget. I have found a service department that I will continue to use. Thanks!

If I could give this establishment 0 stars, I would.
I recently just purchased my first car at this dealership because I was referred by a family friend. Purchasing the car was not an issue, it was the customer service after the purchase that drove me crazy. I purchased through a gentleman named, «Billy.» This man is a pathological liar. I purchased a car that was having issues with a wheel barring (I knew this because my cousin has worked on cars for 10 years now. Had I gone to the dealer without him, I would’ve purchased a car where there was a defect in the wheel barring. Of course the dealer said nothing was wrong, but it was the «engine»).
Fast forward to waiting for them to repair the wheel barring. I went in on a Wednesday, and was told my car would be ready first thing on Thursday. (They gave me a dealer car to drive around until mine was ready). Thursday comes around, and Billy TEXTS me saying the car will not be ready until Friday. Okay. No big deal. Just another day to wait for my car. Friday comes, and Billy texts me again stating the part came in but it is too late for service, so the car will not be ready until Saturday morning. Now I’m getting frustrated because not only is the car taking longer than what they initially said, this man is TEXTING me this information instead of calling (if I don’t answer the call, leave a voicemail). Saturday comes, and Billy texts me saying the part hasn’t come in (although just yesterday, it was «in»). I then told Billy that I couldn’t keep rearranging my schedule to pick up the car. Give me a solid date instead of constantly pushing the date back. So the final date was for Monday before 5:00pm. I get to the dealership to pick up my car at 6:30 pm on Monday, and guess what? The car is not ready, although Billy promised me it would be. I waited another 30 – 45 minutes for my car, because instead of it being ready, it still needed to be «detailed.» Why wasn’t this done before I came to pick up my vehicle? And if it wasn’t going to be ready at that time, then tell me! It’s that simple. Long story short. I finally drove off the lot with my vehicle, to see that my tank was on E, he did not give me my second pair of keys for the car, and he did not place the caps back on my tire valves. Here it is almost a month later, and I have been going back in forth with management about giving me my gas, tire valves, and my spare key. I am at this point fed up, and will be taking my business elsewhere. That car is going back TODAY, and I will never buy anything (and encourage everyone I know) to stay away from this dealership. They are a complete waste of time!

I brought my car in for a regular oil change, they know me by name, which is so refreshing. I have heard horror stories about other dealers service departments. I tell everyone I know, that this place is awesome.

Ryan in the service department did a great job of setting up my appointment and treating me like a valued customer. He called to explain and ask about doing additional service on the vehicle and answered all of the questions I had.
He was very prompt in notifying when the vehicle was ready to be picked up and has a professional and courteous attitude.

This has happen on numerous occasion when I get a service done it stops working a year later. They replaced my back window because the defrost didn’t work in 2011 and now it doesn’t work again, I never used the defrost to see if it was working last year because I didn’t need it due to weather conditions. I went back and I was talk to like I was stupid for not noticing it sooner. I don’t predict weather conditions so I didn’t need to use my defrost. I noticed that they treat you like crap cause you have an extended warranty. It’s just always something that I have to pay extra money or pay for something twice. I will never return to currie motors again for any services or to purchase a car. I will never recommended anyone to get services done there. They treat you like crap

No, no, no, no, no.
Here’s the thing: they smile at your while they rape you. They’ll treat you like they’ve got your best interests at heart, when in reality, they’re lying to you about what is or isn’t wrong with your vehicle.
I have taken my car to Currie Motors 3 times now for basic service-​type stuff. The most recent time I brought it in, my back right turn signal was out and I needed an oil change. Once they had a chance to «inspect» the car, they came back at me with over $ 1200 worth of stuff that needed to be done. Mind you, I just had the car completely overhauled 12 months prior.
They told me I needed a new serpentine belt because the one I had was «dry rotted and could break at any moment». I politely informed them that I had replaced the serpentine belt less than a year before, and they still tried to say that it was dry rotted. I did not take them up on their recommendation to change the belt.
They also informed me that the entire right housing was rusted out, and that it wasn’t just the turn signal bulb that needed replacing. I bit the bullet and paid the $ 160+ for those repairs to be made. Well, last week, the back left turn signal bulb went out, so this time I just bough a replacement bulb and had my buddy who is a mechanic replace it. When he opened up the tail light to replace the bulb, we noticed that the entire housing was made out of… wait for it… PLASTIC. Tell me something: how does a plastic housing rust out? Just for fun, we opened up the tail light with the supposed new housing to take a look at it. There was a parts sticker on it that clearly read «2005»: the year my car was built. It was the original part. I paid $ 165 for a new bulb.
This place embodies the bad mechanic shop. Don’t ever take your car here for anything.

I have had three dealings with Currie Motors — All of them positive. When my husband and I purchased our little Aveo, we were treated kindly, respectfully and with the utmost attention to professionalism.
I have needed to return the car for minor problems that were covered under warranty and again received more than adequate service and most especially was treated with respect. When I asked for an explanation, the representative spoke knowledgeably and in a manner that was not demeaning.
I chose to wait for the repairs both times. I was pleased to discover an area that was considerate of most customers. There is the vending machine area and free coffee. I don’t know if the freshly popped popcorn is for customers and/​or the representative, but I’m sure if someone asked for some they would not be denied. There is a television viewing area, (the volume is a bit loud). However, the best yet, is an area off to itself for laptop users. The seating is comfortable and you are provided with a password to use their wifi, (I’m able to get work done — I love it! It’s almost like going to the library).

I brought my car here (the dealer of purchase) for a simple oil change, and came back with a huge scratch on the rear door. They’ve agreed to fix it, but it’s going to take a few days, so I won’t have my car during that time, and they refuse to give me a loaner or to reimburse for a rental. I can’t even get the price I paid for the oil change refunded! A huge waste of my time and money – my business is going back to the local, independent mechanic I used before.