Forest Automotive Inc

Once again, great service on my 02 Jeep Grand Cherokee. My issue was explained to me, parts ordered and prompt service. Thank you Scott!

STAY AWAY!
The morbidly obese cross-​eyed guy working the counter is a total jerk.
Walked in asking about putting on brake pads and the guy instantly tries to railroad me. He thinks everyone is as dumb as he is — I tell him I just want him to put pads on and he tries to tell me I need rotors. Once I ask a few questions, cause I genuinely want to know, he basically tells me to leave. Now THAT, my friends, is customer service!

I’ve had two experiences with this shop. Both were FABULOUS. With the first experience, they came to my house to get the keys from my wife (our car wouldn’t start) because we have children, and sometimes it’s hard to get away. Talk about customer service! With the second experience, they spent time diagnosing a faulty ignition coil. That coil was under warranty with another shop, so I took it to the other shop. I paid Forest Automotive the diagnostic fee, which I expected to pay (they put in time, after all). The other shop came up with a different diagnosis. When I called Forest Automotive to tell them this, they said they stood by their diagnosis, but they offered to refund the entire diagnostic fee anyway. I offered to split the difference, but they insisted that they refund the entire fee. That’s integrity, and integrity is probably the most important quality of a mechanic. Forest Automotive will definitely be getting our business in the future!

Scott and John have been nothing but helpful and accommodating… I have been taking my truck here since the day I bought it… (1999 f-​150) They are always fairly priced. They always let you know prior to doing extra work. The receive parts daily and they also finish the job by the quoted time which is important to me. I have even gotten calls and texts in regards to my trucks status after hours and on weekends… I am grateful I found them.

These guys are the greatest– Old World mechanics who know what they are doing and CARE about excellence. Their no frills shop is filled with knowledge you can’t easily find and they don’t quit until it’s just right. Fair prices, excellent communication and service, HONESTY! They have worked on our old camp truck to keep it going against all odds, my Toyota Corolla, and my 1964 Dodge that is running as if LBJ was president! Perfect! I’ve been going to Scottie and the fellas for at least 5 years, and I won’t be going to anyone else.

When I moved to Oak Park, I got a coupon in the mail from Forest Automotive for a free oil change. I took my car in during a break at work, and Scott gave me a ride back to work – even though he was not making a dime off of me. We got to talking, and I learned of his interest in all things Mopar – Chrysler, Dodge, Plymouth. He has worked on all of the cars I’ve owned over the past six years, including imports, classics, and junkers. Like anything in life, the only thing that really matters is personal character. I trust him.

I have going to Forest Automotive since I was driving a Pinto (I know, who owns a Pinto!). They have never let me down. They also worked on my old Escort and now they work in my KIA Sportage.
Their work is good; their prices are very fair. I have had all kinds of work done there and all top notch.
In fact, last year when I needed new SUV tires they asked me to give them a chance at pricing out a set. Well, I have to say that the tires they put on my SUV are the best tires I ever had on it. Their price was very competitive compared to all the discount places.
If you live in town, they will even drive you either to the CTA station or back home or pick you up at home when your car is finished.
They have also worked on my husband’s truck (and he is very picky).
We are fortunate to have an honest repair shop in our village!

Stay away… No parts inventory, 3 day wait on a simple fix… Scott and John go back and forth with their answers and contradict each others diagnosis… Employee think it is OK to smoke in your car… Awful, NOT RECCOMENDED

Recommended. I have been using this place for more than 5 years and they are good at keeping older cars on the road. They are friendly and have fair pricing. (They actually talked me out of a brake repair job when they thought I didn’t need it!) 4 stars instead of 5 because the waiting area could use some coffee and newer magazine… but that’s a minor point. I trust their advice and work.