Only reason for lowering my rating is because I have returned a few times and it always seems to take forever. To get a fill and pedicure took over 3 hours. She seems to be short staffed. And when she has more than one customer in the salon your nails pay the price. Usually she does a great job but anytime I am sharing an appt with anyone else my nails turned out subpar. Still go for a good pedicure but not my nails anymore.