Out of all of the Kroger stores in the area, this one in particular has very poor customer service skills. Since its opening some two years ago, this location has never had good customer service. Employees here could care less about their customers. That’s why I drive a little farther to another location/town to spend my money. It seems more appreciated elsewhere.
Robert G.
Évaluation du lieu : 5 Forney, TX
Still awesome, we’ve moved your prescriptions here and really like the pharmacy. Much faster than CVS. Sometimes they don’t have the meds we need and we have to go to CVS, and it reminds me why I’m glad I left CVS. I also get my flu shot here, but I’m not sure how to review getting a flu shot. I’ve gotten it twice, and once I still got the flu, that sucked. But I’m not sure I can blame Kroger for that. I haven’t gotten the flu this year, if I do, maybe I’ll drop this down to 4 stars.
Matthew H.
Évaluation du lieu : 4 Houston, TX
Great Kroger. Vegetables and fruits always seem super fresh the meat and seafood department is always very clean and staffed with great employees to offer assistance. This is a Kroger on steroids. They have a department store on the opposite side of the actual grocery store. Always have plenty of lanes open and the cashiers seem to know what they are doing and move people through the lines fast. When I’m in Forney this is the only grocery store I’ll shop at. They also have a starbucks and sushi counter as well as a prepared foods bar and line in the deli.
Consumer J.
Évaluation du lieu : 2 Garland, TX
I visited this store on 8⁄1 and I must say the wine steward name Rita is one of the most disrespectful unprofessional people I’ve met in a long time. She was very rude and condescending towards me. She yelled at me at the top of her lungs in front of staff and customers alike. I would not shop or visit this store to save my life. The employees are a reflection of the experience you will have while visiting businesses. They can improve the image of a business or greatly affect a consumer’s experience. Although I’m sure her less than desirable attitude does not reflect on the company as a whole. However, I’m afraid Kroger need to offer up customer service training to its staff members to avoid unruly employees like Rita. I don’t need my local grocery store wine steward to verbally abuse me, that’s okay I elect to shop elsewhere to avoid people that are obviously unhappy with their lives and job.
Krystal T.
Évaluation du lieu : 5 Dallas, TX
I love to shop at this clean, well stocked, no super long lines, with nice eager to help you staff, and has plenty of baskets!
Sadie G.
Évaluation du lieu : 5 Forney, TX
All products are high quality, an amazing selection, produce is delicious and organic, a little more pricey but if you have a Kroger card the deals are amazing! The employees are happy and so friendly, I have a wonderful experience every time I go! I love this place! I will NEVERGOTOWALMART, you’ll be much happier here!
Erika P.
Évaluation du lieu : 5 Forney, TX
This store is awesome! Some people think Kroger is more expensive than other stores. I’m a budget shopper and Kroger is one of my go-to stores. Between the Managers Specials, downloadable coupons, Weekly specials and Kroger’s brands I walk out of the store with better deals than when I was shopping at WalMart! Also has good prices on clothing, shoes, toys, etc. If you shop for toys(for gifts, birthdays, Christmas, etc) throughout the year you can get great gifts at 50−75% off retail. My kids enjoy shopping with me also, especially with the food samples the store offers at certain times a day.
Chelsea R.
Évaluation du lieu : 4 Forney, TX
Yay for options! We love this Kroger because of its organic selection. While we do 99.99% of our shopping at Whole Foods, this Kroger is a great alternative for when you forgotten something mid-week(WF isn’t close to Forney!) The pricing is in line for other stores organics, if you don’t shop organic often it might be a sticker shock, but they are very similar to WF’s prices for produce.
Julia J.
Évaluation du lieu : 5 Austin, TX
Thank heavens for this place, love the Organic selection. Wish they had more organic produce though. A bit pricey for organic but well worth it. Get the Kroger card to save!