Walmart

Cashiers always available, store always clean and well stocked. Always someone around to help you out. I mean it doesn’t get any better than that for Wal-​Mart! Wal-​Mart you need to make all your store like the Forney location!

With frequency you have more opportunities to grade a particular business. The Pharmacy is too slow. If the prescription isn’t ready the line is too long to get the prescription. As for the rest of the store below average. Express lane is seems to always be slower than any other lane. The customer service desk isn’t a option. Kids run and play there. Zero sense of urgency. Surprisingly customer service desk ran by teenagers. After 8pm don’t bother.

Today is New Years Eve. After I spent nearly two hours in this store (where coincidentally today prices for staples like milk and bread are clearly at least doubled) I was told to stop on my way out by a store employee who was stationed less than six feet from where I checked out. I had my receipt in my hand and was trying to wrestle a cart full of large plastic containers through the door. When I clearly said «no, thank you,» he apparently called another female employee (some sort of manager?), who actually came running at me out in the parking lot by my car yelling that I had to stop. Very stupid woman. I told her to get lost. She’s very lucky it was me and not someone else who might have been intimidated or frightened into pulling out a gun and shooting her! She obviously needs some training, and I will be following up vociferously with all of the supervisors and the corporate office. Pretty sweet jacking up the prices during the holiday. Profit over people, right Walmart? You know what? There’s a brand-​new Kroger superstore right across the road. Better prices, MUCH better quality, and they certainly do not accost honest paying customers in the parking lot! Come Monday Walmart and I are going to have a little discussion.

I am guaranteed 9 times of out 10 that I shop here to be met with a «closed» sign on the self checkout. I will then notice a single register open. One. It’s always just one. The line is just long enough to piss you off to a point of hating yourself and wondering why you ever made the idiotic choice to stop here. You will then set your items down and walk out. You didn’t need that gallon of ice cream anyways.

Disgusted with how I was treated by management! The employees are okay, seem to hate their job. I’ve lived here my whole life and came here over a year ago to get some groceries, as I was leaving a manager came up to me and forced me into his office, accusing me of stealing!!! They took my purse and went through it all (and found nothing of course) refused to show me footage that made them think I was stealing, and still took down all my information saying I’d get a letter in the mail for what I had to pay them!!! No cops got involved though??? I get letter after letter for a year with increasing balance from $ 300, $ 500, $ 700 saying they’ll sue me if I don’t pay. I never replied to them and eventually they stopped, never got another letter. They were just trying to take my money, so watch out because they might do it to you too!!! The employees have told me they have been there for years and are supposed to get paid vacation, but management refuses to give them any time off. I will never go back, I take my business to Kroger and Brookshire’s, where I always receive perfect customer service, great deals, and wonderful products with a huge selection! DO NOT GO HERE UNLESS YOU WANT THEM TO INTERROGATE YOU AND TRY TO FORCE YOU TO GIVE THEM MORE MONEY!

Pros — Great customers, most children well behaved, most adults bathed.
Cons:
1. Lack of floor staffing.
2. Lack of registers opened.
3. Lack of product on the shelves.
4. Shopping carts not maintained.
5. Lack of thought given to presentation of what merchandise is available.
As noted in other reviews, once product runs out it stays out. The lines to check out are always terribly long due to a general lack of open registers. What product is available often looks damaged or abused or unclean.
The shopping carts… that should really be the first sign that you need to go somewhere else. It is almost as if they got a discount on shopping cart wheels that are square. You have to hunt and hunt to find a shopping cart that will roll smooth, and then you will discover that the one that rolls smooth is bent and you get to push it at a weird 15 degree angle. WHY AREN’T MORE PEOPLE COMPLAINING ABOUT THE SHOPPING CARTS???
I would almost say that this particular Wal*Mart is a corporate social experiment being conducted on the unsuspecting citizens of Forney, Texas. There are so many flaws with the way the management runs this store that it has to be by design.

I have had problems with sales items and I have reached the conclusion that the management fails to inform their people what’s going on. When a store runs an ad and that item isn’t in stock at 9am the day of the sale, that’s poor customer service. I have decided not to shop in the sporting goods department in the future.

Standing in line for 15 min. Only 4 registers open with at least 4 waiting. The 4 registers include the express. Sad…

The best Walmart east of Dallas!
Freaking HUGE!

Pretty clean for Walmart…

This is the best Walmart I have ever been to.
The customers look like normal, everyday people. I actually feel safe enough to go to this location at night.
I’m loving the shorter lines too.

I am giving this Walmart 2 stars because the store is clean and they usually have plenty of registers open so you don’t have a long wait to checkout. Those are the only things I like about this store. They are always out of things. Here is the worst part. If they run out of something they fill that slot in with another product. Since the slot is full they don’t order the product they are out of. See how this works, or doesn’t work I should say. Let me give you an example. They have been out of the 100 calorie Ritz Crisps Crackers for at least 6 months. I promise you I am not exaggerating. They have filled that slot with Cheese Nips. It has been that way forever. We have gone through this same situation with a lot of other products. They used to do the same thing with lemon instant pudding. My husband kept moving the french vanilla pudding they filled the spot with and they finally ordered lemon again. It took a couple of months but it finally worked. They were out of powdered sugar for so long I started thinking there was a shortage. I went in one day and some one taped a note to the shelf that said «Please Order More Powdered Sugar!». Now is that how you should run a store like Walmart? It is ridiculous. We do the majority of our shopping at the Kroger in Rockwall now. It is 20 minutes away and some of their stuff is more expensive than Walmart but they double & triple coupons and they have what we are looking for 99% of the time. It is worth the drive and extra money not to have to deal with the craziness of the Forney Walmart. It is a shame such a big company can’t figure out how to run their store properly. By the way, I have had a lenghthy discussion with the corporate office and a manager at this Walmart. I gave them a list of items so they could check to see what I was talking about. They confirmed what I already knew and said they would fix the problem. They fixed those particular items but now I have a whole new list. They just don’t get it. I guess I am bitter but I have a reason to be. Thanks Walmart!

This Wal-​Mart is a notch above the other outlets in the chain. The store is heavily used, as it is one of only two grocery stores in town, but it is very clean and well-​kept.
The staff is always helpful and courteous. They always have registers open, but because of the traffic in the store, there is usually a little bit of a wait to get out.
As with most Wal-​Mart outlets, keep your receipt handy when you are trying to leave. The «greeters» won’t let you leave until you can produce a receipt, if they feel the need to ask you for it.