Starbucks

Friendly crew here there are– fast maybe not so much. At times they seem able to create a line out of 1 customer all he while greeting smiling and meaning well.
Women’s restroom seems to always need maintenance of some sort. Men’s the door lock refuses to accept being fixed apparently.

Worst Starbucks I’ve ever been to. Never enough people working so the line is always so long. I’ve talked to the manager who says she is new and it’s always a excuse and never a apology
The young gentlemen that are working are always so rude and have attitudes with me even when they get my drink wrong. This store needs new management and corporate needs to take over this store

The drive through is so slow that I was able to finish my online culinary degree, get a haircut, call my mother who lives in Queens, extrapolate theories of spatial recognition in quantum physics, sew a wedding dress for Lady Gaga and plant an entire community vegetable garden for inner city youth. Also, the restroom looked like a demilitarized zone. Other than that, great coffee.

I really enjoy this location and the friendly staff… due to being the only Starbucks in Forney, it does tend to get very busy at times.

I wish there was away to give them no stars. This is the absolute worst Starbucks location I have ever visited. They have absolutely no concerns with moving the line that is always wrapped around the building. I was the only car today –nobody already waiting– and it still took six minutes to get one latte. It wouldn’t be so bad if I didn’t look inside and see people standing around talking. The only reason I even went here today was because it was raining and they have a drive through. I am not sure how this location makes any money because the service is so slow and sometimes unfriendly.

Looks like I’m not the only one with a problem with this location. I arrived at the drive thru line at 1pm this past Saturday. There was a car at the speaker and then two other cars, then me. It took me 10+ minutes to get to the speaker, and it was clear that it was the employees, not customers taking forever. The lady in front of me sat for 3 minutes before they took her order. So of course when I get up to the line, the girl asks me to hold on just a minute. I told her I didn’t want to wait 5 minutes, I had already been waiting in line for an ungodly amount of time, and told her she needed to just take my order. She repeated I would have to wait and again I expressed my discontent, telling her they needed to get their act together because this was ridiculous. Then another woman’s voice comes over the speaker and tells me that they won’t be serving me today. I said you’ve got to be kidding me… and she still refused. I asked for the manager. She said this is the manager. I said if you refuse to serve me, I’ll just call corporate, and asked for her name. She said her name is COLLEEN. I said look Colleen, you can just take my order and we can get over this, or I’ll sit here and you’ll lose more than just me as a customer. She never said anything. So I sat for another 5 minutes or so. 4 people behind me in line left, which I felt bad about initially, but now realize I was doing them a favor. I eventually left, and did call the corporate office. I know in Texas, business have a right to refuse service. But refusing my service because I was unhappy with the wait time, which they obviously know is horrendous, and then losing other customers because of it is unacceptable.
I thank God that I don’t live in this area and don’t have to deal with this ever again. I have no patience for a slow drive thru. Ten minutes to serve two, three customers COFFEE is ridiculous. I hope they do everyone a favor and shut this location down. Or at least fire everyone, especially Colleen, and hire a competent staff. Starbucks is doing themselves a disservice by allowing this store to continue on this way.

This Starbucks is always slow! The drive thru wait is a minimum of 20 minutes. If you decide to go inside to avoid the long wait at the drive thru, you are waiting another 20 minutes minimum.
They run out of ingredients for their drinks. And in the morning!!!
I’ve been to other locations that are busy and I have waited no longer than ten minutes. And the locations have been smaller.
I suggest only coming to this location if you have 30 – 45 minutes of time that you don’t need back.

UGH. This location is so frustrating. Now I’m blaming the manager. I’ve seen her working and she has horrible managing skills. I guess they think because this is the only location within a reasonable distance to this godforsaken town, people can just deal.
This is my 3^rd or 4^th review in a little over a year I’ve lived here, about how horrible this place is with time management!
I was trying to give them the benefit of the doubt and they ALWAYS let me down… this time I went and ordered a misto, they charge me for a latte I told him that I didn’t want that, he charged me 495 anyhow so I told him make it a triple and we will call it even. Then he still gave me the misto which is about a buck fifty less than that! but it’s 7 o’clock in the morning, try to get on the highway and what can I do??? he slammed the window in my face and rushes back to work because obviously they’re so overwhelmed that can’t handle three cars in the drive-​through, which is actually the least amount cars I have EVER seen at one time and the only reason I stopped there this morning so early. You’re better off going to the KROGER!

I recently had amazing service from the manager Coleen. She took great care of me regarding a equipment issue I was having even though I did not purchase it from her store. She was courteous, followed through everything she promised and exceeded my expectations on the whole transaction. Will be back again for sure! Starbucks is lucky to have her on their team.

Over the past month the Forney location has been slow in service. For the first time ever I recently had a barista make a suggestion that turned out to be one of my now favorite drinks (he must be new). I hope they are able to pull through because of the convenient location but so far they need to get it together.
Corporate… Take time out to visit your stores it needs a steady solid staff.

This is the absolute slowest of the slowest Starbucks I’ve ever been to. It literally took them 30 minutes just to make a green tea latte with only 2 other people ahead of me. If you don’t want to spend all day waiting for a drink, I strongly encourage you not to go to this Starbucks.

Worst Starbucks ever! Their wait time is insane!!! Drive-thru’s are suppose to be fast not an hour long wait for JUST a coffee. Better go to a different Starbucks, not worth the wait. They don’t even do a good job on your order, what a disappointment.

Great location but the store sucks! Line a mile long in drive thru so i came inside. Should have pasted this location all together! Line inside just as long pissed off customers all over the place. 4 people working and the can’t keep up

This is the slowest Starbucks ever. I’ve had my order screwed up several times, I’ve sat in a not so long for line for over twenty minutes, and when I finally reach the window they have to have a team of two trying to figure out which drink sitting on the counter belongs to me. When they can’t figure it out for a minute or so they finally ask me what I ordered. This happens almost every single time.

So… It’s Thursday morning… I’ve now been in the drive thru line for 32 minutes and there are still 4 cars in front of me and 6+ cars behind me. I wouldn’t suggest frequenting this location if you are in a hurry, have a boss, have bladder issues, or if you just don’t enjoy spending quality time in the car. Completely ridiculous this line is… Starbucks… Hire some more people or train your team better please.

Giving this place one star. Opening time is 5:00am and its 5:10 and no one is there. BE ON TIME

SLOWEST STARBUCKS EVER!!! Whether you drive through, or go inside… expect to take at least 30 minutes.

Slowest crew ever. I drink Starbucks at least 3 – 4 times per week and everytime I go here they are slow. Seems like all the good workers go some where else. Two of the best brewtista now work in ATT headquarters see them there all the time. I dont know what is wrong with this one. I hope they can get their act together. But they been slow for some time now. They need to clean house!!!

Slowest starbucks EVER!!! I stood in line with just one person in front of me for 10 minutes before I ordered and then it took me another 10 minutes to get my coffee after I ordered it!!! I won’t make the mistake of stopping here EVER again!

I wish I would have read the reviews. This is the slowest Starbucks ever. We waited 20 minutes for two hot drinks. Completely unacceptable. Only positive was the staff was friendly. Would be a great place to study as time wouldn’t be much of a concern.