Culver’s Frozen Custard Restaurant

From undercooked burgers to waiting in line over thirty minutes. Avoid this place like the plague. Not sure if they just don’t care for their guests or if they are trying to cut costs by offering such poor service. Either way, you have been warned.

Though I typically would give a Culver’s 5 stars, this one has seen better days. No one was available to take our order at the register and the place wasn’t that busy. after being rung up, we waited at the counter for our ice cream and watched staff and mangers walk over a mop and dustpan on the floor. The dust pan was spilt all over too… not pleasant for the consumer to see.
The sundaes and concrete seemed light on toppings compared to when we get these elsewhere.
The women’s bathroom had two stalls and the handicap stall was out of order and I found that out by reading the sign on the floor amongst other paper supplies.
Definitely could use some cleaning all around!

Fort Atkinson Culvers embarrasses the Culvers brand. The folks that work there are disinterested. I went in an 1 ½ hours before close. They were already cleaning and shutting down for the night. No one was at the register to take orders. Three minutes later one worker told another to stop cleaning and help the customers standing and waiting for service. I wanted to order chicken and I was told they only had two pieces left. I asked again can I have a chicken basket. The server said it would take a half an hour to prepare. I said that is when I came in for. My wife ordered something else. The worker told me that I was going to make my wife wait a half an hour for her food as well. I again reiterated I want the chicken. The chicken came in 15 minutes. This happens on the few occasions that I’ve gone to Fort Atkinson culvers. I am always told they have no chicken and I am discouraged from ordering it. Someone should really pay attention to the staff and straighten this out. As always the food is high-​quality when you do get it.

There’s no better way to break up the Whitewater to Madison trip than hit this Culver’s. My personal favorites — pineapple milkshakes, fried cheese curds, and of course the cheddar burgers.
Did I mention that upon moving to Wisconsin I gained 20 lbs in less than a year?