Stopped here last night around 9:30 and ordered an Oh Fudge milkshake. It was not a milkshake, it was so think that it was like drinking chocolate milk. The guy behind the counter was nice enough and said he would add ice cream to it. He mixed it again and still chocolate milk. He didn’t know what else to do and shrugged his shoulders. What ice cream shop does not know how to make a milk shake? No offer of another item or refund. $ 5 for chocolate milk is crazy. They use a blender, not those milkshake machines. Seems like a no brainer for an ice cream shop. I won’t be back.
Seth J.
Évaluation du lieu : 4 Fort Collins, CO
If there’s a problem, yo they’ll solve it. Check out the toppings while my ice cream revolves it.
Donna W.
Évaluation du lieu : 5 Austin, TX
Cake batter ice cream with cookie dough mix ins. There is no reason to even continue living after you have experienced this heavenly combination. Their cookie dough is real cookie dough, too, not that cheap pre-formed chalky stuff you get at a lot of ice cream places. This place is awesome.
Brendon C.
Évaluation du lieu : 4 Fort Collins, CO
It’s good ice cream and they sing(or used to) when you tip them. The parking lot is crammed so try to get street parking if you can. Staffed by nice CSU kids.
Joe J.
Évaluation du lieu : 4 Denver, CO
Got ice cream here twice. They’ve got really good ice cream, but its a little on the expensive side. I had a holiday specialty with peppermint ice cream. It was amazingly good. On the first time I visited I had fairly average service. The second time I visited the staff behind the counter were super happy, dancing around, singing, and just being ridiculous! It was infectious, and I left their smiling. I don’t even remember what I had, but I remember the service was memorable.
Aaron H.
Évaluation du lieu : 1 Fort Collins, CO
This location serves all of the same treats as other locations do. However, the Cold Stone reputation for good customer service has gone out the window. When I was there the other night I witnessed the location running out of brownies at 7:30pm and a very terse worker behind the counter. I had a coupon that was listed as buy-one get one free with no fine print. As I tried to use the coupon I was told that my order didn’t qualify for the buy-one get one offer because I had more than one mix in. I looked at the coupon and it said nothing about that on it. This is a case of false advertising and this location should be avoided at all costs.
Samantha E.
Évaluation du lieu : 4 University Heights, OH
I have fond memories of coming here somewhat regularly when I had classes in the CSU engineering building. Their ice cream is on the expensive side, but always delicious! Service is fast and friendly(except when it’s super crowded a little less fast). Plus, if it’s snowing, ice cream is buy one get one free, or at least it used to be. Granted, it’s probably a little nuts to walk through a snowstorm to get cheap ice cream, but still, how cool of a special is that?