Crystal’s Liquor

I stopped by in the middle of a snow storm to pick up a bottle of wine. When I returned to my car, it would not start. The two gentlemen working there went COMPLETELY out of their way to help me get my car back in working order. They got extension cords for my battery charger, they brought another car to try to jump start my car, they let me use their personal cell phones to call road side assistance, and they offered me water and a warm place to sit while I waited for road side to arrive. They did all of this while managing customers and braving the cold outside with me. This is the kind of service that you rarely see these days. Thank you Crystal’s, for helping me when I was in a tough spot (by the way… it did end up being my starter)!

RUDE clerks OVERCHARGE and keep difference at the end of the night. We shopped here on October 9, 2015 in the late afternoon. We purchased 2 bottles of locally made wine that were being sampled and were on sale along with 3 other items. I paid in all cash. After we got into the car we realized they over charged us and never gave us or offered us a receipt. Within minutes of our purchase we returned to the store and asked for a receipt. A man working there (but not the original girl cashier) immediately jumped into our conversation, dismissed the girl cashier and took over. He said he couldn’t produce a receipt but everything was correct because he had rung us up. We told him it was the girl cashier and that we wanted to rescan the wine. He agreed but before he scan the 2 bottles of wine he changed the price manually and said «see, it’s all correct». We insisted that our entire purchase be rescanned. Three out of the 5 items purchased rang up incorrectly and the man cashier got very defensive. He abruptly opened the register and threw $ 25 at us and was very rude. The difference was under $ 25 but he realized that we were on to their cheating scam and wanted us out of the store. DO NOT SHOP at this liquor store unless you wanted to be ripped off!!!

Pros:
— Location is convenient for a quick coming-​in-​to-​town stop for beverages.
— Selection is average
— Staff is more or less nice
Cons:
— Prices are about as high as you will find. You’ll do a «What?», I promise.
— Dirty. Dingy. Musty. Cramped. Beaten up. Neglected. Poorly lit. Not welcoming.
— Checkout is sloooow. Like slow for Ft Collins slow. Yeah.
For a large, stand-​alone building liquor store this place has the look and feel inside of a old, small, strip mall, open on Christmas, sold to your buddy in high school, needlessly expensive, bars on the windows, bums buying cheap booze joints in the bad part of town.

Like Everyliquorstore, USA, they make most of their money off of cheap wine, Jack Daniels, and Bud Light. They have a few local, imported, and craft beer options, but they’re more like novelty items here; definitely not representative of the local beer culture. I picked up a bomber that wasn’t priced thinking it wouldn’t be more than five bucks. I returned it after if rung up for ten. The cashier told me he thought my baby was a puppy or something. He was just experiencing a lapse of self-​awareness and it took everything in me to not shoot back the most incisive sarcasm I could muster.

I wish i could give less stars… My Fiancé was in the store and asked for help, and repeatedly got hit on by the guy with longer hair that works there generally all the time. She felt very uncomfortable and disrespected by this guy. Not to mention they are extremely over priced. This place is horrible and should close for multiple reasons… sincerely discussed

Awesome!