Bliss Spa

I have been to several Bliss locations and I am sad to say I was not impressed by this one. I decided to surprise a girlfriend of mine for her birthday so naturally a spa day is brilliant. When we arrived the staff member who checked us in was friendly and showed us the locker room. The locker room was not stocked properly with slippers which was surprising because I don’t believe you are allowed to walk around barefoot. It was also not maintained properly like I have seen in the past at other locations. Toiletries were out of stock and it appears that they are doing construction because the place just looked a bit messy. We proceeded to the «lounge area» however due to a lack of space this was not impressive either.
Each of our treatments were perfectly fine and again the therapist were friendly. I guess I just expected more from Bliss since they are such a huge high end spa. This location seemed to lack many amenities others have; such as a sauna area. I don’t think I will visit this location again which is unfortunate because there aren’t many in Florida.

The massage was just average, did not like the music they were playing (said she could not control what they played), in paying the bill they added a 20 percent service charge and then had the nerve to ask me if I wanted to leave a tip. Will never go back again…

I have been going to the Bliss Spa at the W Hotel in Ft. Lauderdale since they opened. The staff make me feel like a V.I.P. & they are so organized and as my husband says, «the spa is run like a well oiled machine.»
They offer many services and the employees attention to detail is excellent! They anticipate one’s every need and cater to it in a professional and friendly manner.
Tia, one of the nail techs has been working there from the beginning & she does a beautiful job on my hands and feet. She always seems to pick just the right nail color for me too!
Whether you live in South Florida or are just visiting, I definitely recommend the Bliss Spa at W Hotel in Ft. Lauderdale!

Do NOT go to Judy for an eyebrow wax. I paid $ 35 for the absolute worst wax I have ever received and that includes the time the waxer took my skin off with the wax strips. I made an appointment online and didn’t specify which technician I wanted and I was assigned Judy. She left hair everywhere and my eyebrows were a mess! I actually came back to the spa to have someone else fix the mess that she made. I was furious. I don’t mind paying more but when the technician has no clue what she’s doing, that doesn’t fly with me. Horrific service.

The three stars are for product selection only– I would give the customer service 1 star. To be clear, I only went in to shop. I did not receive a spa service.
I went in planning on spending a good amount of money and left with only two items that I really needed. I was interested in a new skin care regimen but felt I was bothering the employees by asking questions. The staff completely ignored me and barely even spoke to me when I checked out. Bliss spa lost out on a big sale from me.

If you are looking for a quick in and out service this is an okay spa, but don’t expect to have a full spa experience. The music was more annoying than relaxing… Upbeat jazz isn’t what I go for when getting a relaxing treatment. Otherwise the service was fine. Not the best I’ve ever had but it wasn’t the worse either. My husband and I were expecting much more of an «experience» at their price-​point.

ANTONIO RUINED MY LIFE… and now I will never let anyone ever massage me again. I booked a 75 minute massage at Bliss Spa inside The W Hotel on Fort Lauderdale Beach. Initially, I was supposed to go inside. I happened to be standing on my balcony and noticed that Bliss had a cabana set up by the pool. I called down, and they told me to feel free to change my appointment. BEST DECISION! There was a beautiful cross wind coming through the cabana, I could hear the ocean waves, sounds of people enjoying themselves by the pool and then there was Antonio. Antonio was amazing. He’s personable, accommodating, and well that massage… well…
AMAZING is an understatement. Thank you for letting my little Solo Dolo trip down to South Florida amazing with those magical hands! I cannot wait to go back.

My wife and I received a 75min massage each. She had the Great Expectations (prenatal massage) and I had the Swedish massage. The masseuses were fantastic and focused on problems areas (i.e. knots, tension, etc.). The facility is TINY compared to other Bliss spas that we’ve been to. The service was great. We’re use to relaxing yoga music during our treatment, this place played more jazz/​blues cover music of R&B songs which was something we didn’t expect.

If there was a way to give no stars… I would. The people, very nice and attentive BUT… I went for a mani-​pedi with my best friend… Paid $ 258 for both and my nails look horrible. I could have gone to any salon paid $ 50 and gotten better service. My cuticles were not removed and I am not sure which nail is more crooked. Thanks Bliss… For being a waste of time, and money!

I can only give two stars because the spa is seriously lacking in everything expect for the actual treatment. The massage was relaxing but without amenities — no steam room, no jacuzzis, no spa actual at all. The «relaxation» room says nothing about relaxation. I mean the room is all red. Isn’t that physc 101. Red doesn’t equal relax.
Ok so with that being said I am staying for bachelorette party and I was told that something would be «set up» for us when we arrived. We checked in and nothing!!! We asked and they looked at us as if we were crazy asking for a few glasses for our Champagne. The glasses came 1 min before our service with lets just say «rotten» strawberries.
The therapist came to pick up the the brides sister and was rushed evening saying «I have to give the room to another masseuse»
I would not recommend this «spa»

I got an eyebrow wax by Judy it was one of the worst ever! I did not really notice until a few hours later when I got to my room and did my make up. They were all chopped up, uneven and spotty. They look and lay horrible! I even came back to see if someone could fix them and no one was available and I had to check out soon. I had to buy a pair of tweezers to try and fix them. I had a special occasion to go to that weekend so I thought I would splurge and get them done at the hotel hoping it would be worth the money. I paid about $ 30 to get just my eyebrows waxed not even including the tip I left. now I have to wait at least a month until they grow back!!! Judy mostly just cut them and did a little waxing and tweezing after. Now my eyebrows are hacked and I’m out $ 30 plus! VERY VERY disappointing!!!

This was a mixed bag for me. I have used Bliss Spas all over the country. I booked last minute and was really grateful that they worked with me since I could only schedule after 6pm. Front desk staff were friendly and polite.
My 50 minute massage was ok. That’s it only ok. The masseuse spent an overly long time working on knots in my shoulders vs the whole body massage I would have expected. Legs and arms were minutes — seemed like an after thought. I was relaxed afterwards but just not really what I expect from Bliss. I have had better. After that I had the Crystal Clear facial. This was amazing — a week later my skin is still glowing. I really saw results from this. I had also wanted a pedicure but couldn’t fit it in. They suggest a polish change. The guy absolutely rushed thru this — I realize it was at the end of the day — but when I got back to my room there was polish everywhere on my toes :(I cleaned it up with some remover pads which thankfully I had with me — but when you are paying for a service like this you expect some attention to detail.
Overall the facial would be 4 stars, the massage 3 and the toe nail polish change (which should be a no brainer) 2.
Id say total experience somewhere between a ²⁄₃ stars. Total cost about $ 500 for all three treatments including a 20% tip. Bottom line — it’s the Bliss spa at the W — I expect a LOT more.

Beautiful spa with very courteous and professional staff. First you’re taken to the locker room to change into a robe then wait in the waiting room with asrefreshments. You can step outside to the balcony from the waiting area which is accessible from the men’s locker room also. Your masseuse will take you into one of the treatment areas where you’ll have your massage. I chose the Extreme Sports Massage since I figured it will be deep tissue. It was a bit painful but still very relaxing.

As a guest of the W Hotel, I attempted to make an appointment at the spa through the hotel concierge (in order to obtain the 20% discount advertised). I emailed and called the hotel to book the spa appointment, and due to some possible miscommunication the spa did not receive my appointment. Teresa, at the Bliss front desk, was obnoxious and rude when I asked about the appointment and the discount, suggesting that I had not contacted the hotel at all because «they forward all emails to us.» She further stated that «SPG members receive 15% off». When I asked what SPG was, she stated snidely, «ohhhh, then you must not be a member.» I then asked if that was «Starwood Preferred Guest» and she nodded and rolled her eyes. She ended up giving me the discount, acting like it was a favor instead of a promotion by the hotel/​spa.
The treatments I received from Sam and Judy were very good. They were very professional, and Judy suggested an alternate facial from the one I had booked due to my skin type. The spa women’s locker/​waiting room had run out of products (empty body butter), so it didn’t appear anyone was responsible for restocking them. I really like the Bliss line of products, and their catchy slogans. If it wasn’t for the rude service at the front desk, I would have rated this 5 stars.

Nice massage, small spa with out amenities.
Personally, I prefer to spend the day at the Spa.

I have been getting my nails done here for over 4 years. Both Nikki and Tia are amazing. I love the music they play at the spa and the fact that you can order a drink when you might need /​want one. The rest of the staff are friendly but really I keep coming back for Nikki and Tia.

Ive been procrastinating on getting a spa day living in the city because of the hassle of getting back home but getting it done here was well worth the wait. the BLISS SPA located in the W Hotel building was simply perfect. I would recommend Samantha who gave me my massage and Tia who did my pedicure to anyone. Best experience

The spa is beautiful, nice staff, treats, nice teas. relaxation music, private sunbathing area located in the beautiful and grand W hotel BUT my masseuse was the worst ever! I told him not to touch below my knees several times but he was on a mission to hurt me and «cracking» his finger joints (a sound worse than snapping your fingers right next to someone’s ear) every five seconds when he finally got to work on my back then off course he told me I had a billion cellulite and tried to sell me an overpriced useless gadget and BS placebo creams to solve all my problems! Nice try buddy! Lucky I didn’t pay for none of that cause the hotel messed up my reservation so this was all comped otherwise the review here would be minus 2 stars if that’s even allowed…

What a surprise to receive a generous Bliss Spa gift card for my birthday! My mother loves spas and so do I, so she splurged on me this year with this nice treat.
The Bliss Spa is located at the W Hotel on the 4^th floor of this perfectly located hot spot in Ft. Lauderdale on Ocean Ave. If you’ve ever been into a Bliss retail store, you’ll feel right at home at the spa.
The luxury of the W doesn’t exactly transcend to the Bliss Spa. This is not a bad thing, but just something that is very noticeable when you walk from the W’s Living Room (after having spent some time out on the deck overlooking the Atlantic!) across the way to the spa. The W is decorated with contemporary furniture and hues of earth tones with water falls and interesting art here and there. Bliss Spa on the other hand is BRIGHTLY lit with a stark white background and their signature blue brand evident in the small retail location, in the spa hallways, the locker room, lounge area, and treatment rooms.
My treatments:
Blissage 75 — 75 minutes of pure bliss! At only $ 150 for this treatment, this was a bargain! I like a firm touch, without a deep tissue, and wow… what a great experience!
Reflexology — I’ve had reflexology at other spas, and really, really… I mean, REALLY enjoyed it. For some reason, strong foot pressure has always put me into euphoria, and this was no exception. The difference with this treatment (from other reflexology treatments I’ve experienced) was the paraffin wax application and the booties on my feet. I LOVED this! The final product wasn’t just my relieved footsies, but it was also my über soft skin. Highly recommended!
Fabulous Facial — Though I’m typically not much of a facial gal (this is only the second facial I’ve ever had), I question why I don’t get this treatment more often. After 60 minutes of cleansing, extractions, and exfoliation, my skin felt like a baby (and I’m a middle-​aged gal!). Here I am 3 days later, and even this morning I still have a soft glow to my skin!
Brow wax — In dire need of a brow wax, I decided to add this on at the last minute. Mistake. The cost for a brow wax at Bliss is $ 30 and not worth the price. When I got home, I looked in the mirror and realized I could have achieved the amount of «shaping» simply by plucking. You’re better off going to your neighborhood salon and paying $ 20 for your brow wax.
Now for the lounge area. Another Unilocaler commented on the locker room and called it low rent. I wouldn’t go that far, however, I was disappointed in the waiting/​lounge area. The Bliss Spa isn’t your typical spa — no zen-​like garden or Indian music or waterfalls or the scent of jasmine and citrus. Bliss operates a coffeehouse-​like spa through and through. The music in the lounge and in the treatment rooms is jazzy and familiar. This is all good stuff, but the contemporary translation to the lounge area just doesn’t work. That lounge could really only fit three gals comfortably waiting for a treatment. There are two couches, and sure, you can fit probably three people on each couch, but that’s not a comfortable way to wind down before or in between treatments.
The brownie bar was tiny — maybe four teensy brownies on the platter (not that I needed any!), yet there were a few slices of cucumbers, crackers and little cubes of cheese, along with a pitcher of water and some tea. Yes, the cheese received my attention!
Overall, I will definitely go back to this location. The prime spot on the beach is soothing, the complimentary valet parking for spa guests is a plus, and the massage therapists «get it» without breaking the bank. I just won’t plan to «hang out» at all in the lounge area except to get my fill of cheese cubes.

Disappointment.
First, the locker room area is sooo low rent. I thought, wow, this is really a high end spa? It was all tiny and dainty and they tried to make it all sophisticated with contemporary chairs with magazines, right next to little places of cheeses and crackers and water pitchers filled with limes and such… thats not gonna fool me. esp since it’s so close to the whole changing area… nothing makes me more excited to have water lime and cheese than seeing a couple of naked guys toweling off and shaving.
So on to the massage. My therapist takes me into a room and starts asking me about what kind of oils I like… seriously? Do i look like some guy who knows the difference between oils… shes said i can use regular or essential blah blah blah… i pick one cuz it smelled good and she explained all the zen like relaxation powers it had. perfect…she also asked me if there are any problem areas. i said yes, my lower back hurts a bit (being a hefty fella who enjoys beer, burgers and butter i have been working out a bit and i think it causes more harm than good).so she instantly offers to upsell me into some kind of deep tissue massage. pretty crafty broad we are dealing with here. I think of my credit card limit and easily resist the urge to change my swedish massage into one of those mall massage chairs where they beat you into a pulp in front of 500 shoppers…
I got the Bliss version of the hot stone massage… which they call a «hot shell add on» What is really is = massage where they take a bunch of toys that look like my 16 month old niece’s plastic bath toys, put them in a microwave and rub them on your back for ten minutes during the massage. What is felt like = my brother taking a handful of matchbox cars that were on the driveway for a few hours on a 90 degree day and playing matchbox car on my back
so I was very happy I paid an extra $ 45 for this 10 minutes of punishment.
besides that, the therapist was actually quite skilled and gave a good massage…
so afterwards I am told that my choice of oil added another 15 or 20 bucks into the mix… hmm i guess the crafty broad never told me about that and succeeded on the upsell… i happily counter and tell her i have a gift card for $ 225 and that’s all they are getting, so that $ 15 or $ 20 that was going to be a tip now went straight bliss. that made me feel better.
ahh so as you can see. a massage with matchbox cars and fancy smelling oil will set you back about $ 225​.so my rec is to go to the Westin and get a cheaper massage at the heavenly spa.