BURGERFI

This is a great example of a BurgerFi. It’s clean, has friendly staff, and the food is prepared well. I’ve been here a few times during my visit in Ft Lauderdale and every experience has been good.
The members of this BurgerFi team always look presentable and carry smiles at the register. They greet me on arrival. They indulge my lame jokes. Overall, they make me feel like they are happy to serve me.
The dining areas and beverage/​condiment area are clean and presentable. Napkin holders full, ketchup containers full, plenty of straws and lids, etc.
The food, well, it’s BurgerFi, of course the food is good. It’s big ‘ol juicy cheeseburgers without the tons of grease that other burger joints deliver.
My one suggestion, please give out bigger straws with your strawberry milkshakes. Those huge chunks of strawberries keep getting stuck in your skinny straws.

Well let me start by saying I think 2 ½ stars is my choice I think the price is at the top of what they can charge. A double, single, mixed fry/​onion wing basket, 2 sodas was $ 23.00. We stopped in because near us in Cincinnati there will be a store this summer. I’m thinking I would choose Flip Daddy over Bugerfi. I see a common theme in the lower reviews about poor, unfriendly service. The cashier behind the counter wasn’t friendly, and very slow. Everyone else was so friendly, why have the one everyone has to see be so unfriendly? Next the line moved very slow, and until the line got long they wouldn’t open another register. It’s lunch time people, not everyone can wait.
The burgers were good, juicy, and hot. Like many have said, not the size you expect for the menu price. The fries and onion rings were hot and very good. The mixed basket is what I’d call a large fast food serving of fries and 3 onion rings for $ 4.97. We also ordered a Key Lime Concrete. It’s was good and creamy custard $ 5.97.
So all the food was good, order taking was slow, food preparation was timely, prices at the higher end of acceptable for every item we had.

Waited over 25 minutes for a simple burger & fries until I had them cancel the order! Watched the manager hand food to 3 women who walked in 15 minutes after me! Then he gives me an attitude when I cancel the order!!!

Great location, bigger and nice place. Great experience
Try hand cut french fries. REAL POTATOES!
Try burgerfi sauce and Vegefi burger with lettuce instead the bun.
If you’re hungry you better order 2 hambugers…
they sell small burgers…

The burger options with lettuce is a plus. I was shocked by the unfriendly and surly counter personnel. They scowl and it would certainly be an efforts
For them to try and «smile.» You would think the management would teach them some «customer service skills.“‘this is not a Burger King or McDonalds.
I intend on notifying the management!

$ 15 for a burger the size of a hockey puck (buns included) and far too many ok fries with a water to drink. Cut the price in half and it’s worth it.

This location is great because it’s bigger and didn’t seem too crowded for a Friday night. The staff was friendly and helpful. It looked pretty clean and is a good location. BurgerFi in itself has a great veggie burger and fries.

Burgers were very mediocre and nothing to brag about. The onion rings were great! But seriously, you’d have to be a pretty terrible cook to mess up onion rings, right? The fries were okay, for an extra $ 1 we got them with parmesan & herbs. The seasoning was very much needed! we encountered several fries that was not covered in that seasoning and it had no flavor whatsoever. Also got a red velvet shake but it just tasted like strawberry with sprinkles on top. I guess I can’t really see myself recommending this place to anyone. There was nothing that really stood out to me.

Overall a great experience. The fries are wonderful.
The service was great and they are very attentive. Really liked that.
Wish they had a «grass fed» burger option.
Wish they had a «garlic fries» option.
Main frustration was that my milk shake was only ¾ full.

Really? What do you expect me to say. The Burger is as close to the perfect burger as I have found.
And I was not in the least bit hungry when this burger was stuck in my face!
I’m looking forward to my next visit.

Nothing like enjoying a burger with all the trimmings. This dead fly was sitting on the ledge next to our booth!!! Does anyone clean this place? They might want to consider changing the name to BURGER-​FLY! Also, the help was extremely condescending and curt (both the cashier and the cook) and the food came out cold even though we made certain to ask that they please serve the onion rings to us hot. No one likes cold, greasy onion rings.

Three years later, BURGERFI is still getting my orders wrong. Though, there must be new management because the frequency of incorrect or forgotten toppings is decreasing. We’re nearly getting there.
One of the last times I was here, my S/​O ordered a quinoa burger and wanted to customize it. I dunno what the person taking our order was doing, but her burger came out to $ 16 for a single quinoa burger with cheese with little to no premium toppings, mostly the free ones. In the end she just opted for the normal quinoa burger.
Not to go on a tangent, but I wish the marketing team would chill out on the buzz words. It’s not going to make me feel any better about dropping 25+ dollars on 2 burgers, fries and drinks because the «BLACK ANGUS» has «NO HORMONES». Or the fact that your «GOURMET CHEFS» need «40 MINUTES TO PREPARE» the house sauce in their «GOURMET KITCHEN» or your chairs are made from «UPCYCLED» coke bottles.
All my complaining aside, the food is good. BURGERFI has earned a third star from me… somehow.

My son wanted a burger, I obliged. Met up with friends who said it was the best burger in town (I certainly would not know this meat fact).
What impressed me the most was this place was super clean, super relaxed and the person who took our order literally was an A+ for customer service. Really nice and informative on the menu with questions, seemed happy to be doing his job.
My son had a burger and said he loved it. He would definitely go back again.
I ordered a veggie burger and onion rings. The burger was mushy BUT… if my son wanted to go back here, I would go with him and order the veggie burger again and would be ok. I did think the onion rings were really too bread and oily. The kind where the batter falls off and there is a tiny sliver of onion… whatever though. I just prefer a different style of onion ring which is more oniony and less bready.
I liked the service on platters with just your burger wrapped in paper. Seems like less water wasted on washing dishes and no use of paper plates so that is good for the environment.

Stayed in Ft. Lauderdale for a week training and this place was right beside my hotel. I wasn’t sure how much I’d like it b/​c I’m always skeptical when it comes to trying a burger joint; I also have a very sensitive tummy. This place was clean, the burger tasted delicious. No complaints.

I am not big on franchise operations, but this one is worth mentioning.
Burgers are on par with In-​N-​Out & Five Guys, but with better fries.
They are quite different in flavor and presentation, but well
worth the visit for a quick bite to eat.
Also: Frozen custard strawberry /​chocolate, excellent as well.

Great burger with great service. Food was fresh and the location was super clean smelled like burgers and onion rings!
I had the bbq burger or the summer special. Double party, bbq sauce, slaw, cheese and Bacon!!! Messy and delicious. Well seasoned beef and through it all you still tasted the beef.
Onion rings were made to order, crispy and NOT greasy.

Ok
This will make you laugh
This is the perfect example of new food chains opening up and expanding too fast
Flying under the «new» brand name and at the same time having a bunch of retard school graduates working in the so called «customer service» center where you can imagine nobody answers the phone, they just let the automated service pick it up while they browse their Facebook or Instagram pages.
Ok
I’ve had maybe 5 or 6 calls from different BURGER FI idiots ‘very concerned’ about the complaint
Want to resolve problems and get to the bottom of this complaint
Each call states someone will be getting in touch with me to investigate the issue
Then the next call is the exact conversation again and again as if I never recieved a call at all!!!
Well done BURGER FI or should I say BURGER FU!
like all other badly run franchises
This company will crash and burn soon
Another sad story

The place has a nice set up and is very clean. I expected the food to be better it was alright the pictures made it look better. I think it was over priced but it’s all natural is what they promote for the food. I rather go to a five guys instead

I had never been to a BurgerFi before but my wife and I decided to check this one out after shopping at the Galleria Mall, on the other side of Sunrise Boulevard.
The menu and interior at BurgerFi reminded me a lot of Shake Shack. And, just like Shake Shack, the cashier gives you a gizmo that lights up and vibrates when your order is ready. The music they piped in at BurgerFi — classic rock — was, however, easier on the ears than the pretentious «alternative» nonsense, popular with snotty college kids, that you usually hear at Shake Shacks.
I had a double hamburger with lettuce, tomato and ketchup ($ 5.97), «Sea Salt & Vinegar» fries ($ 2.77) and a regular «Freestyle» (self-​serve fountain) soda ($ 2.67). My wife had a single burger with lettuce, tomato, grilled onion, jalapeño and hot sauce ($ 3.97). (The price of every item on the BurgerFi menu seems to end with a lucky seven.)
My burger was good but can’t say it was great. We both had an issue with our toppings: I couldn’t taste (or see, when I lifted up the bun) any ketchup, and my wife couldn’t taste any jalapeño or hot sauce (odd things not to be able to taste if they are there).
My vinegar fries, however, were fantastic! Being able to get packets of vinegar for your fries at fast food restaurants is one thing I miss about Canada. Although we were only in town for a few days, I liked the fries so much that we came back here a second time.

With these places popping up everywhere the quality control manager must have his hands full. I got the brisket burger. Which was very misleading, there was no brisket in this burger at all. I asked for grilled onions, which they forgot. The burger was well done and there’s not much you can do about that because you can’t order a burger to a requested level of ‘doneness.’ I prefer medium rare.
On a positive note, the fries were good. Also, I have not had a bad experience at other locations.

BurgerFi foi uma lanchonete nova para mim. Perto do Sonesta Hotel em Fort Lauderdale, tem uma cara Rock’n’Roll, boas opções de lanches e preços. Não vi nada que me impressionou mas ainda assim é um ótimo lugar para lanches rápidos antes do mercado Publix ao lado ;)