JetBlue

ALTAMENTE DECEPCIONADA CON SERVICIO DE CALL CENTER JET BLUE. NO CONTESTAN NUNCA!!!! En linea no se pueden realizar modificaciones.

JetBlue, could do better. Train your staff to be friendly instead of rude. Virgin manages to do a great job of making their customers feel welcome. Jet blue used to be this way too. In fact it was always my preferred airline. Now it’s just marginally better than spirit.

Had a great experience w JetBlue. I was away and had gotten a bad leg and foot injury. They were great on getting me a wheelchair. They also got me on stand by for an earlier flight. Once on the plane they got me ice and water. The staff was very helpful and friendly.

They suck now like everyone else. They DO CHARGE for 1^st checked bag. Free snacks? Wait your turn for your ONE OUNCE snack. Do yourself a favor and stop at 7 – 11 and get a 5 oz doritos for .99 cents. They added rows of seats to make each row smaller. You think they’re different but they are just morphing into everyone else.

Do not buy this fraud insurance. This company Allianz and JetBlue is such a fraud. I booked my flight during on of their specials with insurance and now need to cancel my trip. The insurance covers only if you lost your job (had to work their 3 consecutive years and had to have been no fault of your own) or medical reason. I guess it’s my fault for not reading the fine print but it costs $ 60 to change flight itinerary or $ 60 to cancel. Needless to say during the specials (which is when I bought it), you pretty much just lose a ton of money because of this. Multiply it by two because I booked it for two people. I’m so disappointed how they do business. Southwest Airlines let’s you cancel or make changes with no fees and not to mention, bags fly free. JetBlue sucks balls. Book another airline.

Simply the best domestic airline in my opinion, hands down. Service is friendly, the seats are generously spaced, you get free WiFi and tv, and yes, you can get up to 2 picks from the snack basket! Woo hoo! Also, now that I travel with kids most of the time, I am the biggest extra space/​speedy boarding whore there is. Will always fly these guys if I can.

Jet blue is usually pretty good. The people are kind and the snacks are good. Although my flights have been delayed in the past before and half of the TVs haven’t worked on the plane multiple times. This time they gave me a jet blue gift card which was good except for the fact that they would only let me use the damn thing on future flights. A few years ago, I would have rated jet blue with 5 stars but now jet blue isn’t as good as it used to be!

I’ve been a True Blue member for nearly a decade and my recent experience with Spirit airlines reminded me why. Jet Blue has the best service BAR NONE. Their staff is professional, the seats are comfortable and they don’t nickel and dime you to death. Flying is stressful enough as it is and I found the pricing system at Spirit to be needlessly complicated and honestly, inhumane. The whole process from boarding to deplaning was like being in a third world country. I’ve found most Jet Blue flights to be reasonably priced and they treat you like a human being. They make mistakes like any other airline but at the very least the desire to make their customers comfortable and to treat them fairly is a company value.

We always fly JetBlue and we have never been disappointed ! Today we had a great gate agent Sabana at the baggage drop off at Ft Lauderdale airport. She was helpful and friendly and she started our vacation off with fun and excitement. My daughter had her first passport and she congratulated her and made her feel special.
Thank you JetBlue your staff is AWESOME !!! We will always fly JetBlue

Too bad good airline gets soiled by a lousy crew member from the flight from FLL to Lima and back. That guy should be behind a forklift not attending people on flight. I requested an upgrade which is usually $ 45 and he asked for $ 85 which is not the published rate. I believe he was treating me like that because I speak Spanish? No idea. Him and other crew members should not be flying on an international flight, very unprofessional in demeanor, attitude, etc.

This is a great airline. What makes it great? Duration, Cost, Amenities. This is the order I use to select my flights, and based on where I travel the most, JetBlue usually has direct flights (short duration), competive pricing (low cost), and great amenities (even more space seating, free snacks like popcorners, Doritos, and inflight entertainment/​wifi).
When I search for airline tickets, I always check for JetBlue as a preferred airline.

Woo hoo! Jet Blue, my go to airline! Why? Jet Blue usually had flights where I want to go. I travel to NYC several times a year and Jet Blue has many flights to La Guardia (preferred), JFK, and Newark. Last week, we even flew Jet Blue to LA. Some times delays are unavoidable, but honestly, I can’t even remember the last time I have had a major delay on a Jet Blue flight.
Jet Blue also does not nickel and dime you like some other airlines do. Your first checked bag is free. They do not charge you for carry on bags (yes, Spirit does that!) They still serve gratis soft drinks, coffee, and of course those yummy snacks. Lately, the snacks have included Blue Terra Chips, Animal Crackers, Chocolate Chip Cookies, Doritos, and Pop Corners. The flight attendants are always very nice about the snacks too. When my little men want three snacks each, they graciously give it to the boys. In general, the flight attendants are always very polite and friendly.
Jet Blue does offer «Even More Space» seats for an extra charge. I don’t usually find the need to buy these seats since the regular seats are pretty comfortable to begin with. Of course each seat also has it’s own television. I usually take the opportunity to read when I fly, but it is nice to have the television there, especially with kids along. Most flights also have free internet for many basic activities including surfing and E-​mail. Unilocaling in flight was pretty cool! There is a $ 9.99 charge for more complex internet activities like games. There are a few planes left without internet at all. We had one of those going to LA, but because of that our pilot provided free movies.
Like most airlines, Jet Blue has a frequent flyer program. It is very easy to use. Compared to other airlines there seems to be much more availability and fewer black out dates. They also have this cool program where you can pool your miles as a family. Because of that, we were able to get three of our tickets to LA via frequent flyer miles. Of courses, as with other airlines, you can add to your mileage with a Jet Blue Credit Card. This card will also give you 50% off any in flight purchases.
Yes, flying can be a drag but I am always happy when I can get a Jet Blue flight. Jet Blue always makes the experience a little better!

Great for a low priced ticket across the country. The snacks aren’t bad and the extra leg room is nice if you don’t mind the higher priced seats. The Even More Space seats comes with Even More Speed when going through security, but I still had to take off my shoes, remove my lap top from its bag, and jump all the usual TSA hurdles. It’s just a slightly shorter line. Honestly, they should give you access to the expedited TSA lines if they really want to impress their customers who pay a little extra. Ok, not THAT much extra, but I was expecting more in the security line from what I read about it on their website.
Also, I know it’s kind of unimportant to most people, but I’m one of those taller guys and I can’t ever seem to sleep on flights. I always watch the movies, but on JetBlue, if you miss your 5 – 10 minute window you can’t watch the movie. They’re on a schedule and you’ve gotta time the end of your first movie so you can catch the next. If you watch a longer first movie you could miss the chance to watch the next one on a different channel. I know, not a big deal to most people, but if reading on a flight gives you motion sickness and you’re looking forward to enjoying a few movies to pass the time in the air, then it’s not the most user friendly experience. Having control over movie start time would solve this issue.

JetBlue is by far my favorite airline. I’ve never had any issues booking a flight with them. The whole booking process is a breeze as well. I like how streamlined their website is. I also love that they have lots of leg room in coach, and that most of their planes are equipped with free Wi-​Fi– how awesome is that!!! I was actually able to spend my last two flights with them watching Netflix on my laptop FOR FREE. This was so novel and amazing to me!
JetBlue allows you one checked bag and a carry on item for free which is great. They also still give out full sized drinks and name brand snacks. Unlimited snacks I should say. Love it!

JetBlue is one of my two favorite airline companies. We have flown with them a few times. Each time, the service has been terrific from check-​in to check-​out. Planes are clean, and the seats are comfortable. Prices are reasonable as well.
JetBlue will continue to be one of our preferred domestic airlines until they disappoint. Hopefully, that will not happen.

Great service. Even though i was not a passenger but was accompanying my family to the counter to help them with their luggage, say goodbye, etc., the agent immediately noticed this and asked if i wanted a pass to enter the gate with them as some help could be needed with the little one. Even though i travel frecuently via another airline, i was surprised about this and about the proactiveness of the employees. Jetblue definitively made the day for my beloved ones. After this, i was curious and researched more, and found that you can ask for a gate pass in every airline, if you meet proper requisites. The fact that jet blue was attentive on this made a great impression on me even though i am a old frequent flyer on other airline.

First time flying jet blue, ft. Laud to NYC, no complaints. Flight on time, friendly people. first bag free, free snacks too. And tv a plus would fly with them
Again.

I had such fantastic service via Jet Blue for my flight into LaGuardia. Friendly from the moment I checked my bag, the flight was on time, and the service from the attendants was impeccable. Its exciting to be able to have a free snack and drink as well as one free checked bag. Keep in mind folks, the checked bag cant exceed 62″ and has to be under 50 pounds.
I don’t care what anyone says, Jet Blue is by far the best airline I’ve been on.

The only PRO about this airline is that they do not charge a baggage fee for the first bag checked-​in under 50lbs. WoOHOo in an industry that nickels and dimes their consumers JetBlue really takes care of you when it comes to baggage.
BUT that’s the only pro really. You do get a personal tv but the channels go in and out from black & white to color which was hella annoying, my sound kept going out, they don’t provide meals from FL to LA but they do provide meals from NYC to LA which I don’t get. I WAS STARVING ON MY JOURNEY so make sure you plan ahead for long flights if it’s not NYC to LA.
Price wise they are reasonable about $ 15 difference between them and American but they didn’t charge for bags so that was a no brainer. Service is cool and the flight was on time to leave and arrived early to our destination.

Great experience, cheap in cost but not in service. Excel any expectations. Provides free TV entertainment, even some movies, which by the way were very recent and I’m a movie buff.
Clean airline, not presumptuous, key to their savings, I expect this company to grow fast.

Flying JetBlue over the Blue… water that is.
It was my first experience using this airline for vacation. I plan far ahead and had booked my flight many months before my trip. During the months between, they had changed my flights times a few times. Luckily it didn’t interfere with connecting flights and plans. Strange to me. Also they didn’t seem too concerned with the departure time of the flight in 2 different locations. It was about time to leave and passengers were yet to board the plane. Hmmm.
On the plus side, Flight attendants were friendly during the flight and helpful. Traveling to an international location they made sure people had the proper documents before going through customs.
Would I travel on them again? Sure! Just be prepared for schedule changes.