Bojangles

Everytime I come it’s either a long wait or the food is disgusting. Never get anything good here. If it wasn’t for Susan I WOULD NOT come to this bojangles! The one on 160 is so much better, both service and food!

Worst Bo’s ever. Staff not trained. Always a long wait. Staff not friendly, and could not care less about customers. Even their biscuits are bad! Why would you mess with that recipe? Are they trying to cut corners? Drive-​thru ALWAYS a nightmare. Orders not filled correctly. Nuthouse. Will not come back until the sign out front says, ‘Under New Management’!

Terrible experience… Went through the drive thru to pickup dinner for my family… I ordered a12 piece tailgate meal that comes with 3 sides… First I was told they were out of legs would I be alright with extra thighs so I said sure then I was asked for my sides… I asked for slaw, taters and gravy and Mac and cheese then I was told Mac and cheese will be 20 minutes and would I like to wait so I just asked for rice instead… After I got to the window I was told it would be 10 more minutes on chicken PULL UP PLEASE so I did… After I got the food I started home looking at my order and a side was missing… So I turn around to get it and they give it to me no problem but by this time I so aggravated I just wanna get home… When I finally get home I open the box and its 6 legs 2 breast 8 pieces so I call up there and ask to speak to the manager and I told her the whole deal and was told they were training a new girl and that they were sorry for the mix up… I asked if there was anything they could do to fix the problem and was told they were very busy and she hung up on me… Next time I’ll spend my 30 bucks elsewhere…

Great Bojangles. I’ve eaten at plenty in the Charlotte and Fort Mill area and this is the cleanest and has some of the nicest employees.

My sandwich was dry and cold after waiting 15 minutes in the drive through behind only 2 other cars. I could see my order the entire time sitting in the window blowing in the wind. Then when I finally pulled up the cashier didn’t even say one word to me. I love Bojangles but would avoid this one at all costs… just get your fried chicken from publix if you are in the area and need a quick fried chicken fix.

I usually love bojangles. I took my 95 year old grandmother here. They were rude to us while taking our order and while cashing us out and didn’t give us the utensils or straws we needed to eat and drink our to go order. I will never return to this location again. The location right up the road provides far better customer service and is worth the extra 2 minutes driving.